Well-managed and I feel safe here|Recommended: YesBrighton Woods in east Anchorage is well managed. The property covers a lot of ground but the manager Andy and his associate Christy do a real good job staying on top of things including parking compliance, maintenance, security. There is visitor parking but it is not in front of the unit and you only get one space. However you do have a plug-in at your assigned space in my building. There's some storage available on-site. A service they provide that goes above and beyond what I'd expect is that Andy or Christy will deliver packages right into your apartment with your permission. Not only is this a convenience, it puts your mind at rest that your package is secure. Brighton Woods may be an older property but at least in my building, it's great because I don't have much noise at all from neighbors on either side due to good walls. I don't plan on leaving anytime soon. If I do decide to leave for whatever reason, I would consider another Weidner apartment because of Andy and Christy who actually prove they really do care about what matters to me because they actually fix or follow up on whatever I ask for help with. Did that surprise me Oh yeah. But each time I raise a concern or make a request, I get a quick response and then Andy or Christy take care of whatever. That has impressed me. So has our maintenance man Gene. I know he's helped me and I get the impression he provides a lot of help around here. Brighton Woods has a good feel.
Clean, quite property|Recommended: Yesnice apartments. very animal friendly grounds and staff My dog just loves Andy and Christy. They are very receptive to any concerns you may have, and act very quickly to take care of the problems. Then tenants are friendly and willing to lend a hand if need. I would recommend Brighton Woods to my friends and all pet lovers.
Good overall |Recommended: YesIt's quiet most of the time, staff is nice and friendly.
Hello Cassandra, Great to hear that you are having a positive experience with the on-site team and are able to enjoy a quiet home! Take good care, Kristie - Weidner Customer Service
Decent apartments |Recommended: YesVery manageable. Sound barriers could be better, can hear my neighbors talking in certain rooms. But staff is helpful and when something needs to be fixed it's done very quickly. Issues however with leaking ceiling..happens if I fill the bathtub even past 1 3
Hello Taylor, Thank you for taking the time to post. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. If you are still experiencing any issues on your home, please do not hesitate to reach out to Andy as he is more than willing to assist you. Thank you for providing feedback and for choosing a Weidner community as your home. Take good care, Kristie - Weidner Customer Service
I love my apartment and location|Recommended: YesParking is horrid, too close and the neighbors don't care. Apartments are very nice
Hello Jennifer, Thanks you for providing feedback of your residency with us as we welcome hearing from all of our valued residents. If you have interest in elaborating on your post so that we can work toward improvement, please do not hesitate to connect with the Community Director on-site as he is happy to try and assist you. Kind regards, Kristie - Weidner Customer Service
My experience |Recommended: YesMy experience so far has been great. I'm in the military and its been a easy commute to work. My only complaint would be that if there is going to be maintenance on the parking lot there needs to be more of a heads-up to the tenants in advance, I couldn't move my car when they were going to paint due to the fact that I was leaving town the day they were doing it, and I received my notice the day before. Overall my experience has been good. My wife and I don't have any children and even know the apartments are small, the amount of space has been good for us.
Hello Kaitlin, We value hearing your feedback and I know this response is a bit after the fact and we do apologize on the short notice regarding the maintenance work that was being done in the parking lot back in the fall. We have been working toward improvement regarding communication with our valued residents and please do keep us posted if you are in need of any sort of assistance. Thank you for posting and for choosing to make your home here with us at the Brighton Woods Apartment Home community. Kind regards, Kristie - Weidner Customer Service
Payments|Recommended: YesResidential portal seems to have issues with automatic payments, I thought I had it set up and my balance said 49.25 so I paid in full only to find out that I still owed 1150 on the 7th.
Hello Coralie, I am so sorry to hear that you have had issues with your automatic payments. If you are still experiencing any issues, please do not hesitate to connect directly with Andy in the office as he is happy to assist you with this process. Thank you for your time and again, my apologies for any frustration you may have experienced and please know that we value your choice to make your home here with us at a Weidner community. Kind regards, Kristie - Weidner Customer Service
It's good affordable living.|Recommended: Yesit's conveniently located to shopping and restaurants affordable living with you own washer and dryers with a helpful easy to work with management and maintenance staff.
Hi there Charles, Thank you for taking the time to post your feedback online and to let us know that you are having a positive experience along with enjoying the location and your in home washer/dryer! Take care, Kristie - Weidner Customer Service
Sure|Recommended: YesI just think people suck at parking, and we may need lines drawn in, in order to be able to park. haha Also, break-ins have been happening far too often
Hello Ashley, Thank you for taking the time to post. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. Please know that we value hearing your feedback along with your choice to make your home with us here at Brighton Woods Apartment homes. Kind regards, Kristie - Weidner Customer Service
If there was some parking would be great|Recommended: Yesits a fine place to live just no parking
Hello Gene, Thanks so much for posting and I am happy to hear that you are enjoying you home at the Brighton Woods Apartment Home community. Kind regards, Kristie - Weidner Customer Service
Concerning Brightonwoods Apartments|Recommended: YesThe apartments are okay, parking is pretty tight, virtually no parking for guests, the residents spots are very narrow, and people leave their trash outside of their doors. Good location on the East side. I have an incomplete project in my kitchen that maintenance is supposed to finish but I'm not home enough to really notice. Most of the neighbors are responsible but seem to have a hard time picking up after their pets. Overall I would recommend these apartments to a friend because of its location in town.
Minor issues, otherwise blissful.|Recommended: YesIt is an enjoyable place due to the people that live in this community. Although there are a lot of lazy pet owners, because you have a lot of poop in the parking area due to the lack of cleaning up behind their pets. I mean a lot of poop.
Hi James, Thank you for your feedback. We are glad to hear that your are enjoying your home. It would be nice to know who the "Lazy Pet Owners" are, I am glad our team is out everyday cleaning up after them. If you see anyone not cleaning up after their pet please let the office know so they can take the appropriate steps with these owner. Thanks for the opportunity to improve. Take care, Wendee - Customer Service
Even though it is and older place i still enjoy liveing here |Recommended: Yesthe wall are thin so you can here your neighbors that is my only complaint for my first apartment I am happy with the property
There are both pros and cons|Recommended: NoIt is a quiet setting for the most part, which I appreciate. I also like the open layout. There have been problems with the condition of the apartment from the beginning, continuing now for the two months since I moved in.
Don t do it.|Recommended: NoI would never in good conscience recommend this place. I could go into detail, but what is the use since things are not going to change? Just know, don t do it.
Hi Amanda, this is Wendee from Customer Service. I am sorry to hear that things are not going well for you. I would love to hear what your concerns are in greater detail. Please contact me at 855.411.9343 or email firstname.lastname@example.org. Hope to hear from you. Wendee