The staff really cares |Recommended: YesThe community director and the staff at The Legacy West are amazing. My daughter had an issue with bullying on her walk home from school. I mentioned it to the community director and she very quickly put my mind at ease by ensuring that there would be a presence stationed in the area that my child had been shoved into a puddle. I have lived in my apartment for coming up on 2.5 years and have seen the difference with the new management. The sense of safety and the care of the employees is something that anyone and everyone should experience. The legacy west apartment complex is a great place to live.
Awesome staff and good place.|Recommended: YesMy husband and I love it We've never had a problem with hearing neighbors above us or next door and the staff is always nice and helpful. Also maintenance fixes a problem very quickly. Love it
So far so good.|Recommended: YesStaff are great and very understanding. Very quiet and secured building. No complaints at all.
Hi Kennard! Thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at Legacy West community - welcome home! Best, Weidner Customer Service
Staff is great |Recommended: YesGood service. Friendly. Patient. Helpful with any concerns. I enjoy visiting the office. The team is always helpful in assessing the pros and cons of any changes I may need to make with my household.
Hello Kareem, We value hearing your feedback and knowing that you are having a positive experience residing with us at the Legacy West community - welcome home! Take good care, Kristie - Weidner Customer Service
Love it. |Recommended: YesThe people are knowledgeable. Maintenance is decent. The head main guy is surprisingly amazing. Had an issue with a younger newer gent, but he came though on a hard learning curve. Was not fun at the time, but in the long run we all need to train and learn from mistakes. He is still here months lat re, so he must be doing well.
Hi there Stephen, Great feedback and thank you for taking the time to post online. We appreciate your patience along with your choice to make your home here with us at the Legacy West community. Kind regards, Kristie - Weidner Customer Service
Not a Bad Living Space|Recommended: YesI enjoy the layout of the apartment. It is very open and spacious. I love that I have a balcony, though I wish it were more private. I can hear all of my neighbors, and whatever my new upstairs neighbors do with their time shakes my whole apartment. The fact that I have my own washer and dryer is fantastic and easily one of my favorite luxuries.
Overall good residence. The tenants are what make or break it.|Recommended: YesGood soundproofing, good lawn maintenance in summer. Not enough snow this year yet to comment on snow removal.
Hi there Joshua, Great to hear your feedback and thanks so much for your recommendation of the Legacy West Apartment Home community - welcome home! Kind regards, Kristie - Weidner Customer Service
Great but parking is not |Recommended: NoParking is bad if you don't have a parking permit or if it accidentally falls off your mirror they will tow you car at 330am. 235 dollars to get it out.
Hello William, I am so sorry if you have had any negative experience with regard to towing and you are correct that a parking permit is necessary and one can be towed without it. Please connect with the on-site team at thelegacy@Weidner.com if you are in need of a valid parking permit so that your car can be up to date on the property. Thank you for your time and feedback. Kind regards, Kristie - Weidner Customer Service
We enjoy the layout of the apartments|Recommended: YesWe enjoy living here, easy commute to work. Some appliance updates and maybe some security cameras on the property would be a step in the right direction. I, myself as a female do not feel safe as the entry door to the building isn't very secure and also taking my dog outside is a little scary.
Nice place to live|Recommended: YesThe apartments are very nice and the staff is responsive to maintenance requests. Though there is a policy to clean up after you pets and to use only designated areas this is not what happens and there appears to be no enforcement of this policy which leaves a horrible smell right outside the door to my building and leads to me having to clean my shoes off on a regular basis which is disappointing. Also, if you have loud neighbors there is not much that can be done so it is something you have to learn to live with. It is nice to have your own washer and dryer though and the price isn't too bad
Decent Place, but slow response time|Recommended: YesI would say its a decent place to live, really close to base, shopping center. However, there has been times where stuff hasn't been done for a while. There would be gap between communications, to the point where I had to call to make sure if we are on the list still for getting something repair. They really are good about taking care of your concerns, and they listen to all the questions you have. There is some kinks, but overall they do get a 8-10 for me.
Great maintenance responsiveness |Recommended: YesThere are nicely maintained and regulary cleaned buildings. And the property management team is very kind and alert to your needs
Hi Grant, this is Wendee from Customer Service. Thank you for the kind words. It is always nice to hear the positive feedback. I will be sure to pass your kind words along. Take care, Wendee
Dirty, smelly, overpriced|Recommended: NoLike a second class citizen
Hello Anthony, I'm Kristie from the Customer Service department and I am happy to hear that the Community Director has been in contact. If we can be of any further assistance please feel free to stop into the office. We value and appreciate your residency, Kristie - Customer Service
Friendly neighbors, kid friendly, great management staff, maintenance crew awesome, willing to help!|Recommended: YesMy family and I absolutely love living here. We moved here December 2011 and we have no regrets. We have a 3bdrm/1bath and it is perfect for our family of four. The new management keeps the grounds clean and they have painted and done other improvements. I have been going through chemo treatments and the management has been so good about being patient. I still pay my rent and I still pay the late fee -- that is a given! But they understand, they are human and as long as I communicate with them and follow through with my promised date to pay, they have been very easy to work with. I would never expect a free ride, but having them allow me to wait on paydays to pay, even when it doesnt jive with the 1st payment due date is medicine itself for me!
Hi Lorrieanne, this is Wendee from Weidner. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee
I enjoy living here, I have been here for 6 years|Recommended: YesIt is quiet and very peaceful. Not too keen on allowing pets though.