Great Starting Home|Recommended: YesCommunity is safe and quiet. Lots of amenities nearby. Staff here is wonderful. Great place to live if it's your first time on your own.
We appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling Russian Jack your home! Kind Regards, Weidner Customer Service
Russian Jack is a nice place|Recommended: YesNeeds locks on balcony door. Needs balcony door insulation. Balcony needs either a fence or stairs ramp. The rules need to be equal across the board for each tenements. Some are allowed to store things on their balcony and some are not. Some dogs allowed to roam freely without leashes. There aren't any exterior storage. We are not allowed to plug in our car in the winter
Hello Sherry, We appreciate your feedback and I am glad to hear that you have been in contact with the on-site team regarding these items and that you are able to plug in your car! Please do keep the on-site team in the loop if you are in need of any assistance as they are happy to help. Kind regards, Weidner Customer Service
It's very quiet|Recommended: YesIt's a clean and quiet place
Hello Asong, Great feedback! Thank you for posting and please know that we value your recommendation - welcome home! Weidner Customer Service
Much improved|Recommended: YesThis is an update from my previous review - since Andy has taken over, there have been a lot of improvements here that have made it a much more pleasant place to live. It is obvious that they are more committed to having responsible respectful people rent here, and it shows - the grounds are cleaner, there is less noise, and they are more responsive to complaints. Both Andy and Ka are very interested in making this a good place for people to live, respond quickly to any issues, and are very open to suggestions. With the exception of smoking still being allowed in all buildings, I would now recommend these apts. to other people.
Hello Cheri, We appreciate your feedback and thank you for taking the time to re-port. I am so happy to hear that Andy and the team are doing a super job and we value your choice to make your home here with us at the Russian Jack community. Take good care, Weidner Customer Service
A decent place to love |Recommended: YesIt's affordable nice sized living space for 1 or 2 people nice people
Hi Amy, thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at Russian Jack community - welcome home! Best, Weidner Customer Service
Satisfactory|Recommended: YesThat the rooms are neat, but small. The walls need to be soundproof, but other wise it is a good place to live.
Hi there Ricci, Thank you for taking your time to provide feedback of your residency with us online. We value hearing from you along with your choice to make your home here with us at the Russian Jack community. Kind regards, Kristie - Weidner Customer Service
Great Location|Recommended: YesGreat location, I would like to see better security on the apartment doors, a dead bolt on the door just doesn't ease my comfort all too well.
Hello Clintonette, Thank you for taking the time to post. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. Please know that we value hearing your feedback along with your choice to make your home with us here at the Russian Jack Apartment Homes. Kind regards, Kristie - Weidner Customer Service
Hello Andrew, We appreciate hearing from you and if you have interest in elaborating on your post, please do not hesitate to connect with your local on-site team at (907.337.5312 or russianjack@Weidner.com) or with us here in the Customer Service department so that we can find out what sort of issues you may be experiencing and take steps to work toward improvement for you. We can be reached at 855.411.9343 or via email at email@example.com at your earliest opportunity. Kristie - Weidner Customer Service
Great staff needs to update online payment info|Recommended: YesPostive note It's a quiet complex, Great office staff and polite residents. On the other hand when I went to pay my rent online it had my old apartment. Not my current apartment number. So when I paid my rent the payment went to the wrong apartment number. But I have complete confidence that they will get it fixed.
Hello Bobbie, Great to hear from you and my apologies for any inconvenience regarding your online payment. I can be sure to connect with the on-site team to be sure that this has been rectified for you. Thank you for choosing to make your home here with us at the Russian Jack community. Kind regards, Kristie - Weidner Customer Service