It's convenient |Recommended: YesA tad over priced but the Staff and the recent upgrades makes it nice to live here. I never wanted to live here because with so many people I thought it would be a total mosh pit. With the background checks and their screening process the staff really made this a safe enjoyable place to live. Usually this whole place is so quiet at night you could a pin drop. The Office staff are always cheerful and helpful and the Maint. Crew are skilled and timely, usually one day, next day service. The whole staff here are stellar professionals.
Hi Pearl! We value hearing your feedback and knowing that you are enjoying your home along with the on-site team at Club at Eagle Pointe community. Thank you for posting and for choosing to reside with us at a Weidner Community. Best, Weidner Customer Service
Great for the area and price.|Recommended: YesI haven't been there long or here in Alaska long, but it's nice quiet, the staff is awesome.
Hi Leslie, thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at The Club at Eagle Pointe community - welcome home! Best, Weidner Customer Service
Good|Recommended: YesIt's very clean and well-kept. Apartments are nice and homey.
I love our new little home. |Recommended: YesMy boyfriend I really really enjoy staying here. We have had a good experence so far with our stay and I hope it continues that way
This place is perfect |Recommended: YesI've never had any problems living here, I always look forward to my time spent in my apartment. If anyone is looking for a place to live The Club Apartments is the place to be
I chose to stay|Recommended: YesOverall I very pleased with the apartment. Although I chose to not rent the renovated unit, the appliances in mt unit are very old and need replaced. Although I know new carpet is put in some units when renters leave, that was not my case. I recently signed an 18 month lease without thought of moving to another complex. The rent is affordable.
Basic|Recommended: YesThe club house has great free wifi
We are very happy at The Club |Recommended: YesWe love our apartment and the neighbors around us are so friendly. Everything is well kept and maintained. It's a nice community to be a part of.
It served its purpose. Apartments are nice and have a good layout|Recommended: YesParking isn't the greatest. Apartments are nice. Building MX was slow to respond.
Hi Brooke, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
Above Average|Recommended: YesFor the most part, I have been in the apartment for about a month and so far I am liking it. There are some minor complaints, but no where is perfect. The staff have been very helpful, my only complaint was when I paid my first payment, I was uninformed with echecks and there were no disclaimer or explainations from the staff in regards to these, however they were informative and helpful to resolve any issues that arose in association to the echeck. Maintenance has been prompt and considerate. The grounds are not that well kept when it comes to pet waste. I was told prior to move in that pet waste was unacceptable. Having a pet myself, I pick up after my pet, however fiind waste constantly on the grounds. The parking lot and walk ways are maintained somewhat, however they are continuously icy this winter and accident prone while snow falls, piles and melts. Parking is a slight issue for visitors, however resident parking is near the buildings and easily accessible. The buildings, fixtures and materials are outdated and older, however descently priced for what you get in this area. Much of the wood is rotting splintering and there is slight mold and sinkage in the ceilings bottom floor apt . The kitchen cabinets do not close and my refrigerator sounds like it will self implode any day now...the dishwasher is also outdated and slightly leaks water when running, BUT all work. While I have my minor complaints, I still give the complex 4 out of 5 stars and hope I maintain this attitude towards the complex. My major concern is my move out, as the reviews online were not kind and did not speak highly of the complex, staff, etc. and many did not recieve security deposits. Hopefully those were exceptions, I'm keeping high hopes and I recommend this complex
Great Location and Views|Recommended: YesConvienent location, quiet and clean
Reasonable with good employees|Recommended: YesCompared to the quality and pricing of other apartments around Anchorage, the club is more than reasonable and, though not perfect, is a nice place with a convenient layout and helpful and friendly staff.
Hi there Devin, I am glad to hear that you are enjoying a convenient layout in your home and having a positive experience with the friendly on-site team at The Club at Eagle Pointe community - welcome home! Take good care, Kristie - Weidner Customer Service
Decent |Recommended: YesThe parking options are poor especially if you have 2 vehivald. And , the upkeep on the apartments in the summer is great but it slows down a lot in the winter. Noise levels are decent, I don't hear my neighbors hardly at all. Although a lot of people are pretty lazy about picking up after their pets regardless of the pet station available. But they allow my two puppies and that's a huge plus. So overall it's a great place to live, they could do a bit more up keep in the winter but no real complaints aside from that.
Hello Brandy, Thank you for taking the time to post. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. Please know that we value hearing your feedback along with your choice to make your home with us here at The Club at Eagle Pointe. Kind regards, Kristie - Weidner Customer Service
Nice place to live|Recommended: YesNice apartments for 1. Good space, friendly staff.
Property nice, Need better communication|Recommended: YesParking Having two cars here is a pain. If I get home late at all, a lot of times there is no place for me to park. Grounds Overall well maintained. I like how to they maintain the lawn. Only downside is a lot of people do not pick up their dogs droppings. Construction and Maintence I've never had a problem with anything here or have had to call maintence. Best quality apartment I have lived in. Staff It depends on who I talk to. No one communicates in the office, Ive had a staff member call me about an issue that was resolved earlier that day from a differnet staff member that called me earlier. Also they have called me twice asking when I'm going to pay my deposit when I paid it before I even moved in. They don't call or communite with you if they have an issue. My rent happened to bounce one month unable to find account and instead of calling me about it, they just put a notice on my door stating that I never even paid my rent and if I don't then I will be evicted, eventhough to my knowledge I had paid it. When I tried to express how I feel to a staff member, she just smiled and nodding while not actually listening to a word I was saying or helping me with anything. Its very frustrating.
Hi Samantha, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents. I’ll take note of the items you noted for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Jen