A good place to live|Recommended: YesHelpful staff, nice amenities, and good location
Hi Scott, we love hearing that the Bela Rosa community is a "good place to live" - we value hearing your feedback and welcome you home! Best, Weidner Customer Service
We really like living at bella rosa, office staff is always very helpful and our neighbors are all very nice |Recommended: YesWe tell everyone we enjoy living here, we love the amenities, the office staff is always friendly and helpfull any way they can be, and the complex itself is well landscaped and taken care of
Hi Rodney, this is Jen from Customer Service. So glad to hear you love your community, we think they're pretty terrific too! I'll be sure they get a copy of your review and your kind words for them. Thanks! Jen
Employees are nice and also helpful. They remember who you are.|Recommended: YesLike a resort. Really have no complaints. Everything is well maintained and if there is a problem it is handled within a very reasonable time.
Outstanding Property |Recommended: YesHappy here so far Parking is always available. Maintenance orders get done quick Overall a great place to make your home.
Hi Patricia! Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
We really love it here Feels like home. |Recommended: YesWe're very happy with our apartment and the experience we've had so far here at Bela Rosa. Our apartment is beautiful and we love the garage
Hello Krisstopher, Great to hear that you having a positive experience at Bela Rosa and are loving your apartment home! We value your recommendation along with your choice to make your home at a Weidner Community. Take good care, Kristie - Weidner Customer Service
Ok|Recommended: YesIt a great place
Hello Tina, We take each review seriously and look at ways in which we can improve for our residents. Your feedback is appreciated and if you have interest in providing additional details of your experience so that we can work toward improvement, please do not hesitate to connect with Wendee in our Customer Service department at 855.411.9343 or via email at firstname.lastname@example.org at your earliest opportunity. Kind regards, Kristie - Weidner Customer Service
I love it here. |Recommended: YesI love the GREEN grass and trees and flowers you dont see in other complexes. I have never had any problems getting maintenance done within a day or two. The only down side for me is the cost has gone up and Im retired, I may not be able to stay .
The operation of this community is excellent. It is clean, maintained and the staff is efficient.|Recommended: YesThis community has so many amenities that include maintenance light bulbs , gym, pool and social functions. I would recommend it for retirees who don't want to hassle with running their own home. The patio's are large enough for a garden and there is plenty of play areas for their grandchildren.
Love It |Recommended: YesWe love it here. We just signed a new lease in March. I didn't give a full five stars on the noise' but honestly it is not the apartments fault so really it should be 5 stars. The neighbors above us liked to blast their music and the base would rattle our walls at 1 am. We don't might the footsteps above other than that. Maintenance is amazing They are always friendly and waving at you with a smile and they remember us every time and ask how we are. Over a year ago we were scared to get an apartment after previously having a bad experience with one in a different state, but Bela Rosa changed our minds. We were happy to sign another year lease Also what other apartments offer a garage with every unit, no weight limit on pets, a gym, and breakfast every Saturday morning You can't beat the price with the amenities they offer. Thanks Bela Rosa
Property is great to live in and very clean|Recommended: YesThe apartments are very roomy and clean. Noise control is pretty good. Love that you aren't connected to a lot of neighbors and the complex feels secure.
Hello Jenni, I'm Kristie from the Customer Service department and I thank you for taking your time to post and for providing a bit of feedback regarding your residency with us. I am happy to hear that you are enjoying your home and please know that we value your choice to reside with us here at Bela Rosa. Kind regards, Kristie - Weidner Customer Service
Beautifully kept, lovely apartments |Recommended: YesThis is as close to retirement living as we wanted, but still get the multi-generational joy. The grounds are always kept up and the response time of the front office is absolutely incredible. These gals go above and beyond, every single time.
The property is kept in great condition and the are always are going around picking up trash that people throw on the premises.|Recommended: YesLove the community they always keep up the apartments grounds in good condition. Yes we have scorpions but we live in the desert. I love the quietness and you don't hear toilets flushing like in the apartments i use to live in. The way the apartments are set up they make you feel like home. No parties after hours and everyone seems respectable. The office staff is awesome. Anytime you need anything they fixed it is fixed within the hour. Office staff again very friendly and they make you feel at home. And Saturday mornings they have big breakfast in the office area and always have functions for every holiday that comes around..Very friendly. I plan to live her for many years. My neighbor has lived here for 7 years so that tells anyone about the great community at Belarsoa. I had open heart surgery 3 months ago and the staff offered to try and get us a apartment on the first floor and received a gift card I felt so welcomed...Love it here. Art Gloria Molinar
Exceptional|Recommended: YesBela Rosa is a well designed apartment complex to live. The office staff as well as maintenance staff are extremely polite, friendly and willing to assist with any concerns or questions. This is by far the best apartment complex I have lived in for over 3 years.
Hello Anna, I appreciate hearing your kind words regarding the Bela Rosa team and community, I'll make sure they hear about it! Thank you as well for choosing to make your home at a Weidner community. Kind regards, Kristie - Weidner Customer Service
Scorpion problem. Great experience otherwise. |Recommended: NoWe have seen 21 scorpions INSIDE our apartment over the past 3 months. The office has tried everything pest control, sealing off cracks and outlets, etc. , but nothing has worked. Just saw 2 more today We are moving out asap. I understand we live in the desert and on the outskirts, but this problem is above and beyond the usual scorpion sighting. Our neighbors below us have seen 3 inside their apartment as well and our new landlord said he has other tenants that left Bela Rosa because of a scorpion problem. It is truly unfortunate because we loved living here but they just cannot solve the problem. I hate to leave such a negative review but I am concerned for our safety and the safety of any potential renters. Maintenance construction overall ratings reflect scorpion problem. However, Anthony, one of the maintenance guys was great-he gets 5 stars.
Hello Jessica, Thank you for taking the time to write a review of your experience. My apologies for any frustration that you have experienced and I will be sure to connect with the on-site team to look into this matter in further detail. Good luck to you in your new homes and again, thank you for providing this information so that we can take this opportunity to improve. Kind regards, Kristie - Customer Service
Very unhappy with their responses. |Recommended: NoWas good for some time, however, their care for the second and third floor apartments lacked. No maintenance. Was not taken care of--my granddaughter always said that the stairs looked like it was ready for Halloween.
Hi Carol, thanks so much for the feedback. I wanted to share some info that I found regarding your concerns. All five work orders that were entered have been completed within 24 hours. Four to five buildings a month do receive a carpet cleaning in the hallways. We have pest control out every Friday and they de-web as part of their service. Pest control usually hits 2-3 buildings a week. If you would like to contact me directly to discuss your concerns in greater detail please call me at 855.411.9343 or email email@example.com. Take care, Wendee - Customer Service