Nice community but maintenance has lots to work on|Recommended: YesNice apartment to live in. Management does a good job of upkeeping the place and common area. Spa in the main pool needs to be cleaned regularly though. We could see lots of dirt on the bottom of the spa and it's been a month. Inside apartment maintenance is terrible. We made an appointment, staff didn't show up due to an emergency. We understand. Second appointment, staff didn't show up again. Guess too many emergency happened. It would be nice if the maintenance staff can communicate to the office staff about the emergency so that the residents can be notified of no-show. We basically wasted 4 hours waiting for nothing. A phone call or an email would work. We're not very comfortable to grant others permission to enter into our apartment, but it seems that the only way to get things done.
Apartment Life|Recommended: YesGreat location, great lay out, greta value for money, they can be slow to getting around ti fixing your issues but they thoroughly do when they do appear.
As advertised...|Recommended: YesI came across Dobson while searching for an apartment from out of state and wanted one near my sons school and after doing some research about the surrounding properties there was no question that this was where we wanted to be. I had previously rented an apartment at a different location in PHX but from the same company and it was not the most pleasant experience so I was a bit hesitant. Let me tell you, Dobson was exactly what they advertised to be Leigh and the rest of the staff in the office are incredibly professional, patient, kind and understanding. We were welcomed as if they had known us for years and they jumped right in with making us comfortable. My dogs even received welcome goodies Honestly, it is rare to come across such nice staff as they have here. I have had a couple of hiccups with maintenance but I suspect it is because it is such a large property that there is always a million things to do. But even then, all it took was one phone call to the front office and they were right on it and happily I might add. You are not forgotten here The back gate is a bit problematic at times but if they are on the issue like they are on any other request I am certain it will be addressed very soon. Overall, so far so good My lease will be up in May but if everything stays as is I would be very interested in renewing and I would highly recommend this property
Hi Terra, this is Jen from Customer Service. So glad to hear you love your community, we think they’re pretty terrific too! I’ll be sure they get a copy of your review and your kind words for them. Thanks! Jen
Review 1|Recommended: YesIt's quiet peaceful. I live on Warner side so I get a bit of road noise but I think it's better then people noise. I moved here cause I like the area and location.
Hi Sean, Thank you so much for your feedback. We appreciate hearing that you are enjoying your time at the Towne Centre Apartments. Best regards, Weidner Customer Service
I enjoy living here|Recommended: YesApartment is spacious and usually well kept up.
Hi Pamela, thanks so much for the feedback, we appreciate hearing from our residents! Best, Weidner Customer Service
Awesome Place to Live|Recommended: YesOverall, this is an amazing apartment complex. I really love its central location it's so close to my workplace, the freeway, shopping, and dining. I also like how dog-friendly the grounds are with waste disposals throughout. The apartment itself is incredible it's so spacious and bright.
Hello Nicole, Thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a 5 star experience at the Dobson Town Centre community - welcome home! Take good care, Kristie - Weidner Customer Service
Happy|Recommended: YesI am happy I picked Dobson Town Center to live. It is quiet and the people in my bdlg. are present. The staff are approachable and willing to help.
I love it here. I would recommend stopping by and take a look.|Recommended: YesIf I was asked what I liked most about Dobson Town Centre, I would have to say that it is very quiet and professional community. I had the maintenance guy come by and fix my noise that was coming out of my air conditioner. He was fast at fixing the problem and very professional. It is a very lit up at night along the walkways. So you may take a walk or walk your dog. I'm home a lot with my kiddos so I feel safe with the gates always always shut.
I have been here a long time. The staff is very helpful and considerate.|Recommended: YesI would tell them that I am happy here, but it is expensive.
Hi there Lynn, We value hearing your feedback and thank you for choosing to make your home here with us at the Dobson Towne Centre community. Take care, Kristie - Weidner Customer Service
Love it.|Recommended: YesIt's quiet, safe, the residents and staff are friendly, the location is great.
Hello Caryn, Glad to hear that you are loving the location and encountering friendly people at the Dobson Towne Centre community - welcome home! Take care, Kristie - Weidner Customer Service
Not worth the amount|Recommended: NoPoor insulation, grounds are dirty, dog poop everywhere. People stealing each others spots. Management doesn't seem to care. Oh and don't mind the wanna be cop looking though everyone's car windows and questioning why you park where you did, or the creep who shines his flashlight onto your patio in the middle of the night. Oh and lets not forget the gates that are always broken. New Management has let this place go down hill.
Hello Melissa, My apologies that you are having an unsatisfactory experience as that is certainly not our intent. We recently had additional pet stations installed and sent out notices reminding residents of the necessity to pick up after our fur babies and that not doing so, could result in fines. We did have some major repairs regarding the gates this past year and they are fully functional at this time. If you are having any sort of odd experiences please do not hesitate to let the on-site team know or do call the police if you feel you are in need of their assistance. Thank you for taking time to provide feedback of your residency and lease know that the on-site team is available and happy to help. Kind regards, Kristie - Weidner Customer Service
Beautiful, spacious, homey apartments with friendly staff|Recommended: YesI love having my own space with lots of storage space and spacious rooms. I like having a washer and dryer and all other appliances conveniently within the apartment. If I have any questions or concerns, the office staff and maintenance are friendly and always willing to assist me. I also enjoy the access to the fitness center and pool whenever I want to use it.
Hello Nicole, Thank you for choosing to make your home here with us at the Dobson Towne Centre Apartment community. I am glad to know that you are having a positive experience and we welcome you home! Kind regards, Kristie - Weidner Customer Service
As our manager is caring,to what matters to us matters to them|Recommended: YesI especially like willingness to accommodate at a professional level 😀
Hello Donna, Great to hear that you are having a positive customer service experience with the on-site team at the Dobson Towne Centre community and we thank you for the recommendation! Kind regards, Kristie - Weidner Customer Service
AWESOME Community to stay with THanks for taking great care of the residents |Recommended: YesI would highly recommend to anyone who enjoys a well maintained place, great staff and very professionally managed community The company goes out of the way to make sure the residents are well taken care of. I like the community events and yet quiet, safe and private environment. Come and check it out
Hi there Alice, You are quite welcome and WE Thank YOU for letting us know of your positive Customer Service experience and for choosing to make your home at the Dobson Towne Centre Apartments. Kind regards, Kristie - Weidner Customer Service
Great choice|Recommended: YesMoved here to be closer to work. Live in a 2br 2ba. Decent price. Had some things that needed fixing right when we moved in. The one thing I think needs to be replaced entirely is the fridge. The ice maker wasn't working, was fixed , starting leaking, was replaced, and now the ice is melting and refreezing and I do not understand why. Other than that it is a pretty good place. Neighbors are friendly. Would definitely recommend
Hello Ariel, Thank you for providing feedback of your residential experience here with us at Dobson Towne Centre. My apologies on any frustration you have experienced regarding the refrigerator. If you are still having troubles - please do not hesitate to connect with the onsite team at dobsontownecentre@Weidner.com or connect with us here in the Customer Service department at 855.411.9343 or via email at firstname.lastname@example.org at your earliest opportunity. Kind regards, Kristie - Customer Service