Something short|Recommended: YesHave been living at Bristol Square for just about 2 full months. Love the space in my apartment, and the respectful neighbors. Parking is always available, and the lot was just redone. No complaints about the location except that you can hear the other tenants below or above you, but not too loudly
Consistent Maintenance and Upkeep|Recommended: YesRandy, our maintenance person, is responsive, hardworking, trustworthy and consistent Steady and consistent personnel like Randy are important to me especially when maintenance may need to be completed while I'm away from the property. I don't like strangers in my apartment, when I'm not there. Tom, our new Community Director has NOT missed beat as Christian moved to another set of properties. Randy and Tom keep the Family and Home Spirit alive and consistent here. Neighbors in my building work together to keep our Laundry Room clean and building entrances trash free. Although this is a pet-friendly complex, pooh-bags and disposal provided, some DO NOT pick up the treasures their pets leave behind AND walk their pets near ground floor apartments. There is a nice mix of people at the complex different ages, races, backgrounds, family situations here. I'll be here a year shortly, pool time again and I plan on renewing my lease.
Clean and friendly|Recommended: YesThe only thing that I wish would be updated are the cabinets in the kitchen and bathroom. I believe when I moved in they said they are beginning to remodel some apartments so that's great I haven't had any issues with the cabinets I just don't think they look the best and I think a different layout could provide more storage.
Unhappy tenant |Recommended: NoI have lived here for three years, problem free, however my rent goes up constantly and my requests are ignored. We ahvi g maintenance done on the roof and twice now , me and my roommate have had to clean, wash, and dust our rooms. No contact or notice was give about the debris and rubble that would be engulfing our home. Now was there a notice saying we would be woken up at 7 30 every morning withat horrible pounding on our ceiling, that would not end until late in the evening about 7 30. 12 hours of disturbing pounding , scraping, and trash removal. ALL DAY LONG This apartment complex is becoming more expensive and less appealing every day. As a very loyal tenant that gets treated like I'm not important, I'm very displeased. I'd be surprised is this complaint even gets read.
Hello Anthony, Thank you for taking the time to voice your concerns and my apologies for any frustration that you both may have experienced due to any repairs on-site. If you are willing, I would be interested in speaking with you at your earliest opportunity to discuss your experience and what other requests may have not been answered at this point in time. I can be reached at 855.411.9343 or via email at firstname.lastname@example.org. Kind regards, Kristie - Customer Service
Clean and well maintained|Recommended: YesQuiet and comfortable