Its ok|Recommended: NoThe exterior of the buildings are dingy and old looking, there is cigarette butts and trash randomly through the entire premises. the interior is OK, even though the carpets were cleaned prior to moving in, after the scent of the cleaner subsided we were able to smell animal pee and dander in certain areas of the apartment we didn't have any animals.. we were on the ground level and we could hear every single step the gentleman above us would take. our ceiling which was his floor would crack and squeak every time he would walk around. it literally sounded like he was going to fall straight through our ceiling. we were able to hear his casual conversations as well making privacy extremely limited. The showers in the apartment are not painted nicely whatsoever, they basically look and feel like they are just re plastered with every new tenant causing a ton of nasty build up paint chipping, The bathroom cabinets are so old that pieces of partical board would fall off them when you'd open and close them. I would say overall the only nice thing about these apartments are the glass doors in the living room leading to the patio. The kitchen sink drain was so disgusting with rust and water damage, seemed as if they haven't been replaced sine they were initially installed when the building was built.The kitchen drawers had gunk and sticky grime in them, like the previous tenants spilled something in all the drawers and it was never cleaned. We were in these apartments for 3.5 weeks before moving out. We Still had to pay a pro-rated months rent and lease break fee. amounting to 1915.00 on top of the move in costs which was 1800.00. I wish we would have been more through when looking at these apartments because had we realized these discrepancies before, we would have never moved into these apartments to begin with. Parking wise.. A NIGHTMARE our first week at the apartments our brand new car was stickered with a tow notice that was very difficult to remove because we hadn't had license plates yet IT WAS BRAND NEW . our last week there our car was broken into and a few items stolen. not a secure area at all. you get 1 car port so if you have more than 1 car then forget parking in the lot it is so limited almost impossible to find a space. Laundry facilities - no complaints. they were well maintained. Staff - Friendly and respectable. Dog area - Trash, not maintained at all. basically just a sad dirt area with a couple picnic tables and patches of dead grass. Playground - no complaints. Clean Overall I would not recommend these apartments to anyone. I am very glad to be out of them.
Hello Amber, Thank you for taking the time to post feedback of your residency and I am so sorry to hear that you are frustrated with your experience as that is certainly not our intent for our valued residents. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents and appreciate you mentioning specific items so that we are aware of the source of your frustration and can take this opportunity to work toward improvement. We value hearing from you and wish you all the best moving forward. Take good care, Kristie - Weidner Customer Service
Support|Recommended: YesThe facilities are what you would expect from an apartment complex, the residents are a diversity of young, old and ethnically diverse, but what stands out above other apartments we have rented is the responsiveness and support of the management. Though some residents only interact once or twice a year, due to a family medical crisis, we have been working with the managers almost twice weekly over the last two months and they have been super. At every turn and with every question or request we never heard a no' or we can't do that' but rather they either accomplished the request immediately or found a way to help us. A lot of businesses and places use the phrase family but the managers at Canyon Ranch have truly opened up and been very much like family - though we will be required to leave soon, we will be back and they will be our first choice.
Hello Martin! We will miss having you! So glad to hear that you enjoyed your time at Canyon Ranch community. We value hearing your feedback and wish you all the best in your future endeavors! Best, Weidner Customer Service
Review |Recommended: YesI really like it I just wish parking was better and snow removal was a little faster sometimes
Hi Selena! Thanks so much for the feedback, we appreciate hearing from our residents! I'm glad you are enjoying your home, I will pass the items you noted along for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Best, Weidner Customer Service
Pretty nice appearing|Recommended: NoThis apartment is nice looking and the units are nice but the lack of built-in utilities is annoying. I would expect to at least have a microwave and washer dryer hookups for the price I pay but other than that they are pretty nice.
Hi Scott, we appreciate hearing from our residents and getting feedback! I'm glad you are enjoying your home, I will pass the items you noted along for possible future improvements. Thank you for giving us the opportunity to improve, and letting us know about your concerns. Best, Weidner Customer Service
Great place to live over all for mid 20s early 30s in the service industry|Recommended: YesIt's a pretty cool, open place and right on the north east side of Palmer Park
Hi Eliot, we love hearing that the Canyon Ranch community is a "great place to live" - we value hearing your feedback and welcome you home! Best, Weidner Customer Service
Love the layout view..but i can hear the neighbors conversations all the time..|Recommended: Yesvery friendly to pets takes remarkable care of landscape due to large amount of pet owners..both pool and hot tub are favorite amenities amongst residents. the walls are very thin however we can hear other residents conversations all the time.
It isn't perfect, but it truly is wonderful |Recommended: YesHonestly, there are several things that could be better. You share a water heater, so the water temperatures vary you share utilities, so it's nice for families, terribly expensive for singles and couples the walls are pretty thin, so you hear people get excited there are no in-unit washer dryers, which makes laundry both more expensive and more of a pain. But, with that being said, the good FAR outweighs the bad. The staff members try their best to be helpful and kind at all times. The maintenance is quick and extremely helpful. I seriously cannot speak well enough of the maintenance here. Whatever the problem is, they come as quickly as they possibly can and fix whatever is wrong. They make it so you don't have to worry about a thing. Other than the staff in the front and maintenance, the apartments themselves are pretty nice too. On the second level apartments, there are beautiful vaulted ceilings, and the floor plans are laid out in a way in which it doesn't feel cramped. Also, although I still think it's kind of weird, they have inspections twice per year where they check the smoke detectors, CO2 detector, and they change the furnace filter. It takes about 5 minutes, and is really helpful, it's just weird to get used to. I would happily recommend the Canyon Ranch Apartments to any friend or family, they have been truly wonderful.
Quiet place to live|Recommended: YesIts been very quiet place to live and the staff is very professional and friendly.
Hi Stephanie, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
Parking|Recommended: YesParking is very limited. I've been living here for 7 years and its very frustrating to pay the amount I do And not get a decent parking space. Besides that, Canyon Ranch Apartments are a nice place to live
Hello Joshua, We value hearing your feedback along with your choice to make your home here with us at the Canyon Ranch Apartment Home community. Kind regards, Kristie - Weidner Customer Service
It's nice|Recommended: YesIt's a nice community. The staff is extreamly friendly and helpful. It has a nice club house and gym. The pool and hot tub are a big bonus. You get a free covered parking space which is great with the weather here. I only have a few complaints but overall for the price this place works.
Hi Cecile, Thank you for taking the time to write a review of Canyon Ranch Apartment Homes. I am glad to hear you are enjoying the great amenities the community has to offer. Thanks so much for the feedback, we appreciate hearing from our residents!
Very clean, with a homey fill.|Recommended: YesParking more than one car can be a hassle, but overall very happy.
Hello Jason, I'm Kristie from the Customer Service department and I'm so glad to hear that you are having a positive experience overall. Thank you for the recommendation and we value your choice to call the Canyon Ranch Community, your home. Kind regards, Kristie - Weidner Customer Serrvice
Unsafe for your Family|Recommended: NoDo not live here since it should be black listed.....
Hi Joanne, this is Wendee from Customer Service. I would love the opportunity to speak with you in greater detail regarding your concerns. Please give me a call at 425-855-411-9343 or email email@example.com. Take care, Wendee
Enjoyable friendly place to live |Recommended: YesThe apts are very nice. I have lived all over the springs in probably twenty different apts. This is one of my favorites. The grounds are excellent the staff friendly. The maintenance people always wave and say hi. The price is a little steep but as with all things you get what u pay for. Overall worth it and am happy. Will continue to live here and update if anything changes.
It is ok|Recommended: YesParking is very limited, staff, people are nice, and clean for the most part.
Customer service|Recommended: Yes have lived here for almost 3 years,my wife and I are partially disabled. not one day when we are out of the apt when we come in contact with the staff including maintenance we are greeted with a smile and can we help you. to my surprise on my 81st birthday I received a card signed by the entire staff. now that is real customer service.