LOVE LOVE LOVE|Recommended: YesThis is such a nice place to live. The employees are nice and helpful and the apartments are great to live in. I can always find a place to park It is a dog friendly community, so you see the occasional pee stain or poop, but the facility managers do a good job and scheduling regular cleaning of the building and grounds. My main love for living here is how helpful the staff is, if you have a problem, they try to fix it ASAP, and never make you feel like you are inconveniencing them
My Review|Recommended: YesGreat
Love it here |Recommended: YesI have lived in other apartment complexes but far this is the best place I have ever lived. The office is very professional and they are very nice and available. The maintenance is excellent. I have put in a few work orders for minor things and they have been fixed some day in most cases. For so many units its amazing how efficiently they work.
Great |Recommended: YesThe staff is great I email them and they respond very quickly
Dog Commnity |Recommended: NoI don't think you really want to hear my review
Nice place for young professionals|Recommended: YesNice apartments Neighbor is a lead foot but I'm certain no other human makes that much noise Other than that, staff is super friendly and grounds are nice.
Hi Rashida, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
I think it's an amazing property just parking isn't great|Recommended: YesIt's the best place I've ever lived at and coming from Los Angeles this layout is like being back in La very contemporary and modern
Hi Antonio, We so appreciate your honest feedback and rating. We are thrilled that you are enjoying your time at the Artisan. Thank you for choosing our community as your home. Best regards, Weidner Customer Service
Over all very satisfied |Recommended: YesWish the halls were kept in better condition .
Hi Jose! Thanks so much for the feedback, we appreciate hearing from our residents! I'm glad you are enjoying your home, I will pass the items you noted along for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Best, Weidner Customer Service
Very comfortable and relaxing place to live|Recommended: YesIts like living in a resort, Staff is super nice and everything is very nice.
Hi Diane, we value hearing your feedback and knowing that you are enjoying your home along with the on-site team at Artisan. Thank you for posting and for choosing to reside with us at a Weidner Community. Best, Weidner Customer Service
Overall very nice |Recommended: YesIts very nice, has nice amenities and apartment is great.
Hi Ericka, thanks so much for the feedback, we appreciate hearing from our residents! Best, Weidner Customer Service
I really like being here.|Recommended: YesIt very Kewl.
Hi Jacqueline, thanks so much for the feedback, we appreciate hearing from our residents! Best, Weidner Customer Service
What wonderful place to live |Recommended: YesI would tell someone that my experience here at artisan has been great with wonderful and helpful management,always kind and promote you need them
Hi Jamal, this is Jen from Customer Service. So glad to hear you love your community, we think they’re pretty terrific too! I’ll be sure they get a copy of your review and your kind words for them. Thanks! Jen
Not happy |Recommended: NoAt first i was happy with the apartments but now I am very disappointed. The office personal need to stop their game. I had my work truck broken into on property and I went to the office asking if they can review the cameras. They told me the only girl heather that can review the tapes wasn't in so they would have to get back to me. Not a problem. 3 days when by and I called heather and she informed me she had forgot and she would get on it. Still not really a problem. Another 3 days went by and I had called to see where they where at with this and no one answered so I left a message. Over a week time I called and left messages on upward of 10 times STILL NO CALL BACK. I have yet to get a call back. In this time I had also called the security guard cause a homeless guy was living behind the dumpster by my apartment. They never showed up or had the decency to call me either. I had to take matters into my own hands. I was concerned for our safety. They also ticketed one of my registered vehicles saying it wasn't registered. So it seems to me that your company is more worried about parking tickets then our actual safety a d well being. At this point I would not recommend this place to anyone because of them unprofessional staff and safety being compromised.
Hello Joshua, I am so sorry for any frustration that you have experienced as our goal for our valued residents to be happy in their homes. I understand that the on-site team did follow up with your roommate and I apologize that it was not directly with you but that contact was indeed made again, this time directly with you be sure that you have the appropriate contact numbers for after hours non emergency, courtesy patrol and the Corona police department. We value hearing your feedback so that we are aware of the source of your frustration and can take action steps so that our residents are informed of who to connect with if they see activity of this nature. Kind regards, Weidner Customer Service
Buildings needs to be more clean |Recommended: YesThe apartments are good, but need to give more cleaning to the hallways and stairs. When we rented they indicated that they were going to hire a company to clean the buildings and they have not hired it so it is depressing to see how dirty they are We even found cockroaches
Not a bad place to live and mingle|Recommended: NoIts quite, great amenities. Gym and pool are the best. terrible parking availability and limitations. No park for kids which is terrible and no place to walk your dog