The property is good, but could improve in some areas.|Recommended: NoThe units are nice and spacious,, but parking is terrible because there is no vehicle parking verification system. The grounds look good and upkeep is done frequently. There are maintenance issues around the property that predated the current maintenance team and it would be nice to see some resources thrown there for catch up. However, overall I like the complex.
Hi John. Thank you for the feedback and we are happy that you like living here! We are glad to hear you enjoy the grounds and your spacious home. Our staff is always striving to improve the quality of living here at Portsmith so if you would like to discuss your concerns with us in more detail please reach out to us by phone or email at 425-348-9700 or email@example.com. Take care – Portsmith Management Team.
Great property, but the staff is a bit lacking.|Recommended: YesThe property itself is ideal to live at and fairly well maintained. My personal experience may not reflect completely on the rest of the residency of the complex. I had put in a work order that did not receive the work that was needed to resolve the problem. It took over four months to correct the problem and several trips to the front office to inform them it still was not complete. Apart from that one instance, I have had no real issues with the property or the staff. The staff does its best to be helpful.
Hello Ian. Thank you for taking the time to share your feedback. My name is Marceline and I am the Community Director at Portsmith Apartment Homes. If you are interested in discussing your experience specifically with us in greater detail, please feel free to reach out to me by phone or email at (425) 348-9700 or firstname.lastname@example.org. Kind Regards, The Portsmith Team
Great community of people|Recommended: YesPortsmith has great staff and the maintenance guys are extremely nice and thorough when doing a job. For the most part overall it’s a quite area. And Portsmith is like our own community.
Big apartments, pools never open|Recommended: YesThe layout of the apartments is awesome, very spacious. The negative is that we moved in during the summer and the pool has been closed a lot due to maintenance which seemed to take a long time to fix. Also the hot tub has never been open, its green.
Hi Ashley, we appreciate you taking the time to reach out and provide a review of your experience with us at Portsmith, though we wish it were to share a better experience. I'm Jen from Customer Service and I'd be interested in speaking with you regarding your concerns. Please feel free to connect by phone or email at (855) 411-9343 or email@example.com.
Great|Recommended: YesIts a good place to live in. Quiet and clean on the inside and out.
Hi Maria, thank you for posting and for letting us now you are enjoying your home with us at Portsmith. We appreciate the 5-star rating and I will be sure to pass your positive feedback on to the Portsmith team. Take care, Portsmith Managment Team
Love my apartment but not worth putting up with office staff|Recommended: NoThe office staff is extremely rude. Any time I called the office I'm told the managers out walking the grounds and when I do get a talk to her she never can give me a straight answer show is tells me should call me back and never does. I understand when you have new people in an office but if you're going allow them to answer the phone and answer resident questions they should at least know what they're talking about they can't read ledgers they over charge they never can explain anything and the property managers just as pad it's always an excuse but she's sure the how will take your money. The sad thing is as I love my apartment but it's not worth putting up with office staff that has no idea what they're doing you can find better for the amount of money I pay for my apartment which is sad because I think they're gonna lose a lot of tenants based on how they treat their residents they think throwing resonant functions is gonna make them look like good people when really is just covering up for them cause they don't know how to do their jobs.
Hi Kristina, my name is Marceline and I am the Community Director of Portsmith. If you are interested in discussing your experience specifically with me in greater detail, please feel free to reach out to the Portsmith at (425) 348-9700 or firstname.lastname@example.org. Take care - Marceline
I really enjoy living here|Recommended: YesBeen here for 3 months and i'm very happy with the place. Everything is very clean. Friendly neighbors.
Overall good place to live|Recommended: YesIf you live on the right side of the complex parking is pretty good, but a friend of mine lives on the other side and parking is very bad. The office staff has always been friendly and fair if you ever have problems. Maintenance is very good, they have always shown up day of or day after putting in an order. The grounds are beautiful and well kept up, the dog park is big and nice. Pools are great, with good hours. Gym is very small, and sauna gets too dry and hot, really my only complaint about the amenities. I have lived here for a year and a half, the first year had no issues with noise until my upstairs neighbors moved out. The new tenants are very loud, their child screams all night long and runs back and forth constantly which keeps me up at night. Sounds like they installed a bowling alley or adopted a Rhino upstairs. I've tried talking to them about it and complained to the office twice but nothing has gotten better, therefore I will not be renewing my lease when it is up.
Awesome|Recommended: Yesits like home and very secured and super clean
A decent place to live.|Recommended: YesAlthough the neighborhood is pretty close to a major road, it's quiet. The neighbors and neighborhood is quiet. I especially like the dog park attached to the apartment complex.
Mostly... Amazing... |Recommended: YesIts nice and quiet neighborhood with super-fast access to freeway I5 and I405. Amazing eateries around 1 mile and Walmart Local Grocery
Nice apt, some issues, parking for visitors limited|Recommended: Yesgood place, if 2 parking spots needed, pay for both. Very dog friendly, nice people, mostly quiet, mostly adult occupants, and well behaved kids.
I am really enjoying my experience |Recommended: YesI really enjoy my apartment so far and having a reserved parking spot. I love the convenience of the workout facility and hot tub. Although, I wish residents were monitored when using the hot tub pool. I have been in the hot tub on several different occasions mostly weekend evenings and NON residents were using the facility. Safety in that regards could improve and fairness of us residents who pay a lot for rent to use those amenities Besides that GREAT staff so far and helpful
Fixing|Recommended: Yesthe maintenance crew came in and got things done fast and efficient
Great Home|Recommended: YesI feel like I live in a community not a apartment. This is a great place to live everyone is really nice and they take care of the complex so well.