Great property, but the staff is a bit lacking.|Recommended: YesThe property itself is ideal to live at and fairly well maintained. My personal experience may not reflect completely on the rest of the residency of the complex. I had put in a work order that did not receive the work that was needed to resolve the problem. It took over four months to correct the problem and several trips to the front office to inform them it still was not complete. Apart from that one instance, I have had no real issues with the property or the staff. The staff does its best to be helpful.
Hello Ian. Thank you for taking the time to share your feedback. My name is Marceline and I am the Community Director at Portsmith Apartment Homes. If you are interested in discussing your experience specifically with us in greater detail, please feel free to reach out to me by phone or email at (425) 348-9700 or email@example.com. Kind Regards, The Portsmith Team
Great community of people|Recommended: YesPortsmith has great staff and the maintenance guys are extremely nice and thorough when doing a job. For the most part overall it’s a quite area. And Portsmith is like our own community.
Big apartments, pools never open|Recommended: YesThe layout of the apartments is awesome, very spacious. The negative is that we moved in during the summer and the pool has been closed a lot due to maintenance which seemed to take a long time to fix. Also the hot tub has never been open, its green.
Hi Ashley, we appreciate you taking the time to reach out and provide a review of your experience with us at Portsmith, though we wish it were to share a better experience. I'm Jen from Customer Service and I'd be interested in speaking with you regarding your concerns. Please feel free to connect by phone or email at (855) 411-9343 or firstname.lastname@example.org.