A good place to call home|Recommended: YesAfter looking at multiple complexes last year this is the place that drew us in. We loved the architecture. It reminded us of our years in Virginia. The apartment floor plans are not cracker box, the quality and upkeep of everything inside is very good. The complex is well managed and we like how the staff seems to genuinely care for you. The only thing we would wish for is a way to meet and develop a community feeling with other tenants such as Tuesday Taco nights that other complexes do have. Overall, a great place to live.
Perfect ..... except for the parking |Recommended: Yestenants who reside at Portsmith should have stickers on their inside windshield ....security should patrol for vehicles that are not properly stickered should be towed away at the vehicle owners expense, tenants who are entertaining our having friends and family visit over night should be able to acquire a temporary pass ...get rid of the people dealing drugs on the property Mahalo Dave Barbara McLeod D-103
Hello Barbara, Thank you for taking the time to post feedback of your experience with us. I appreciate hearing from you and can understand the frustration that the parking can cause at times. I am glad to hear that everything else is working out for you and I will be sure that the site is aware of your review. We value your residency along with your choice to make your home with us at Portsmith Kind regards, Kristie - Weidner Customer Service
Just so so, but adaquate|Recommended: NoApartment is great. Weird bugs, but they die quickly. Parking is completely ridiculous. Parking is the most frustrating part of living here.
It's OK|Recommended: YesWalls are so thin, you'll likely here your neighbors. So pray for good neighbors. Parking is tough.
Hello Muhammad, Thank you for taking the time to post your feedback and my apologies for any noise issues that you maybe experiencing. If you feel that the on-site team may be able to assist you with any noise issues please do not hesitate to connect with them for assistance. We thank you for choosing a Weidner community to call your home. Take good care, Kristie - Weidner Customer Service
We love to call this home|Recommended: YesPortsmith has felt like home since the second we walked in to view our apartment. We knew from the very beginning that we needed to live here. The staff was wonderful about answering our questions. There were some maintenance things that needed to be complete, and they made sure to do it prior to our move in date. The amenities are fabulous. The apartment is warm and inviting, allowing plenty of space for visitors. Parking is never an issue, there is always plenty to choose from.
Hello Mary, Great feedback! I'm Kristie from the Customer Service department and I am happy to hear that you are enjoying your home along with the amenities and on-site teams! Kind regards, Kristie
Haven't had a problem, personally. I like it.|Recommended: YesOf all the apartment complexes I've lived in the staff at Portsmith are quite friendly - especially Rian. Rian is awesome.The parking is fine unless you get home after 7pm, then its good luck Charlie, and you have to probably park a few blocks from your apartment. But its not consistently bad, and my car has never been bothered with - unlike other complexes in the vicinity. The apartments themselves range from decent to amazing, and have fantastically huge closets Big bonus. The grounds are kept up nice, its not their fault people don't pick up after their animals. The decor, and greenery themselves are nicely taken care of, there is never garbage lying about either. The rent is really high, but it is everywhere else too so if I had to say where to live within the surrounding five mile radius have lived nearby in Walden Pond - DONT do that I would recommend Portsmith.
Hello Hydee, Great to hear your feedback and to know that you are enjoying your home along with the huge closets:) Please do keep us posted if you are in need of any assistance. Be well, Kristie - Weidner Customer Service
It is beautiful but EXPENSIVE |Recommended: YesI would say that it is great to live here, but it is very expensive.
Hi Kelly, Thank you for your feedback. Glad to hear you are enjoying your community. Take care, Wendee - Customer Service
The size of the apartment is wonderful. Good closets. Good bedroom sizes.|Recommended: YesUnfortunately neighbors are not so nice. Construction was so cheap made I can here people walking, talking, etc.... Staff are very professional.
Hello Ana, Thank you for posting and for providing feedback of your experience. I am glad to hear that the size of your apartment home is suitable! Good closets can make all the difference:) If you are having any issues with your neighbors please do not hesitate to connect with the on-site teams so that we can assist. Kind regards, Kristie - Customer Service
Too expensive for the area.|Recommended: YesThat they should consider all options before committing to this apartment complex. The kids really don't have a playground except for smaller children before the age of five. Parking sucks, larger cars and trucks have difficulty, the carports are too small, not well laid out, and you have to always watch out for someone parking in your assigned spot. The gym needs to be updated for the price we are paying, it needs more machines.
Hello Charity, Thank you for posting your concerns and my apologies for any frustration you may have experienced with parking larger vehicles. If you have interest in discussing your review in further detail, I encourage you to connect with our Customer Service department. Please feel free to contact Wendee at 855.411.9343 or email@example.com. Thank you for your time and we look forward to hearing from you. Kind regards, Kristie Weidner Customer Service
Having the best time at Portsmith Apartments|Recommended: YesI am absolutely in love with my apartment. I moved into it site unseen and have not been disappointed as to the representation on the web. I just wish I had more time to enjoy all the amenities Thank you, Portsmith
Hello Debra, I'm Kristie from the Customer Service department and it is great to hear that you are loving your apartment! Thank you for posting and we appreciate your recommendation. Be well, Kristie
The Property has a lot to offer with the apartments, You feel like you are living in a home,|Recommended: YesThe quality of the building seems to be suspect as the utility bills are quite high and the noise you hear from the neighbors is very disturbing when you are trying to rest, But it is Apartment Living, As you are at the mercy of good or bad neighbors I still don't think you should be able to hear everything your neighbors do and the overhead noise is very loud, Rian has been a ray of sunshine, She is the reason we choose this Complex, She is always there to help and answer or schedule any service issues we might have, Over all I would recommend this complex
Hello Tim, Great to hear from you and thanks so much for the kind words about Rian, I will be sure to pass your feedback along. Sounds like the on-site teams are doing a great job of assisting our valued residents - we thank you for posting! Take good care, Kristie - Weidner Customer Service
Too much to say I don't like|Recommended: NoHorrible, Noise all the time.
Hello Adetola, I'm Kristie from the Customer Service department and I am sorry to hear that you are unhappy in your home. Please do connect with the office so that we can attempt to rectify the noise issues for you or I can be reached at 855.411.9343 or via email at firstname.lastname@example.org. Kind regards, Kristie
Quiet, comfortable, excellent maintenance and office staff. Competitive rent.|Recommended: YesWe enjoyed our nearly 3 year stay at Portsmith, and only moved away to be closer to work.. Our unit was very comfortable - quiet, private, well laid-out with plenty of space and good fixtures. The staff is very service oriented and always helpful. We appreciated that the complex is very dog friendly, with its own private off-leash park. Highly recommended.
Hi Ralph, thanks so much for the positive feedback. I know the team was sad to see you and your family go. I will be sure to pass your kind word along to them. Take care, Wendee - Customer Service
There were never insufficient funds in my account, I paid my rent ON THE FIRST and the money never came out. I did not appreciate being treated like I am unable to pay my rent, having someone knock on my door and make threats etc. |Recommended: YesI love it here but today has made me seriously re-think that. I am handicapped and have been hospitalized several times. There is never ANY parking near my apartment, non-handicapped people park in my spot, my car was destroyed by other tenants hitting it constantly etc. I am now driving a different car and finally was given my promised assigned covered parking, only to have other tenants park in it. There was not one spot to park in tonight so I parked in front of the giant truck who is parked in my assigned parking. I left my apt. Number and there's really nothing more I can do. I had a huge load of things from shopping and couldn't even park my car. I have severe medical problems and this is unacceptable. I would give this place 5 stars if not for the events that happened today. I am extremely disappointed and upset.
Hi Brenna, this is Wendee from Customer Service. Thank you for your review. I was glad to learn from the Community Director that everything including your parking was resolved. Take care, Wendee