IT'S GREAT|Recommended: YesITS A GREAT PLACE. SOMETIMES ITS HARD IT FIND PARKING BUT ITS ALL GOOD .
Hello Shafiya, Thanks for posting your feedback and we appreciate the 5 star recommendation! We value your residency and choice to call The Cove Apartments your home. Take care, Kristie - Weidner Customer Service
Good|Recommended: Yesgood to leave but need to improve heat insulation and utility need to upgrade.
Hello Swapnil, I appreciate hearing your feedback and thank you for the suggestion. Good luck to you moving forward! Kind regards, Kristie - Weidner Customer Service
Conveniant location with weel kept ammenities|Recommended: Yeslocated in federal way offers lots to do with good shopping options. neighbors seem respectful and property is well kept.
Adequate.|Recommended: NoThe rent is to high for the quality of the apartment amenities and conditions.
Beautiful setting and wonderful staff and maintenance personnel.|Recommended: YesWe like living at the Cove, it has a beautiful setting with a park like setting with many trees, huge pond with fountains and ducks. The office staff are all professional, friendly and very sweet. The maintenance personnel are excellent and very quick to respond to any problems and always very courteous and friendly. I like using the online capabilities of paying the rent and submitting work repair requests.
Huge improvement to my previous renting experience|Recommended: YesMy previous renting experience with a complex in Kent was horrible--hidden fees everywhere, extremely poor communication, and very little to no response to work orders, in addition to loud, inconsiderate neighbors at all hours of the day and night. The Cove was a huge improvement in that it's quiet and borders a forest trail, the folks at the office are helpful and have followed up when they say they will, and have worked with us to resolve any minor issues that have come up. I was also pleasantly surprised that my spouse and I were greeted by friendly neighbors multiple times within our first week here--so far, so good
Finally my home|Recommended: YesI feel like I finally feel at home. Staff Maintenance are excellent. I feel they go beyond. And I have never said that about an apartment complex.
Hi Ethel, I am glad you are loving your home & the team. Thank you for your kind words. I will be sure to pass this along to the team. Take care, Wendee -Customer Service
This should be your new apartment home |Recommended: YesWonderful staff So kind and professional, everyone in the office and on the maintenance crew will bend over backwards to be sure you are content in your home. They are like family and treat you with so much respect. Sure it is an older building and parking can be an issue, but the grounds are so beautiful a little walking is good for you Thank you to the Cove for being most excellent
Hello Donna, I'm Kristie from the Customer Service department and I am happy to hear that you are enjoying your home, staff and the community. I will be sure to pass the positive feedback along to the staff! Kind regards, Kristie - Customer Service
It would be great if there was a basketball hoop near the laundry facility where the bark dust is located. Also, the insulation heating is poor. That is the only thing we are missing here |Recommended: YesWe have enjoyed our experience here. Neighbors are nice, the grounds are well maintained and the staff is friendly.
Hello Andres, Thanks for the feedback and the 4 star rating! I will be sure to pass it on to the site as well as tell them to keep up the great work. Kinds regards, Kristie - Customer Service
I ve enjoyed living here the past 3 years!|Recommended: YesIt s been a pleasure living at The Cove. The office staff is very friendly and eager to help solve any issues that have come up though those have been very few in my years here. The maintenance staff has always been very professional and eager to make sure things are done swiftly and to my satisfaction. The location is excellent, with easy access to get to Seattle and Tacoma. I look forward to continuing to call The Cove home!
Hi Scott, this is Wendee from Customer Service. Thank you for your review. We LOVE to hear from our residents. I am so glad to hear that you are enjoying your home. I will be sure to pass your kind words on to the team. Take care, Wendee
Can t wait to move|Recommended: NoWhile the ground are nice and the staff is friendly and prompt to fix problems. The buildings are so old as well as the heating units making a heating bill outrageous for a one bedroom apartment. Also it s very difficult to find parking and they do not control loud residents our downstairs neighbor plays loud music at all hours even 3am.
Hi Jordan, this is Wendee from Customer Service. Thank you for posting your review. We love to hear back from our residents even if it is not so glowing. I am so glad to hear that the Community Director has been in touch with you since your post. Again thank you for the opportunity to improve. Take care, Wendee
Well-Run, Staff is Great|Recommended: YesThe staff at The Cove is fantastic. DeeDee is by far one of the best managers of any organization I've ever encountered. I do wish that the owner/corporate would throw down some money for some updates. The kitchen and bathroom cabinets in these apartments are very old. New windows would go a long way toward keeping noise levels down and improving comfort. But the complex is well-run and that makes a huge difference. I never have any hassles whenever I need something. I've lived in newer complexes with nicer features but living there was miserable because the staff didn't care. When you've got apartments that "lease themselves", you can treat your residents badly. I think the staff at The Cove know that the complex could use some updates and they work super hard to make up for it. They do have good appliances though - best stove and washer/dryer I've ever had in an apartment. Overall, I recommend The Cove.
Hi Jennifer, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee
Easy, comfortable, convenient.|Recommended: YesI would tell them that although I don't enjoy apartment living, the cove apartments treated me well. The staff is great and extremely helpful if needing anything. The fact the BPA trail is literally steps outside of my door makes living there a lot nicer also. Neighbors are pretty respectful, never once had to complain. noone is blasting music at late hours or yelling. living at the cove has been a really enjoyable experience.
Cove is Good|Recommended: YesGood
The place I call home for last 4 years|Recommended: YesI like the maintenance services provided at The Cove. Professional and on time.Thank you guys.