Good Apartment|Recommended: YesGood Apartment and all the expectation are met
TOO COSTLY. |Recommended: NoI was led to believe while signing the lease that the rent would not amount much over 1,600. I am finding myself paying well over 1,700 each month. You can find housing in better conditions for equal or lesser price. The pricing is absolutely absurd for the lack of quality and concern throughout this complex. The paint chips, the furnishing is cheap, and our bathtub is peeling which is something I have never previously experienced. I am very displeased with my living conditions and will not recommend this area to any of my friends, relatives, co-workers, etc.
We're impressed with this place so far |Recommended: YesI would recommend Asbury to my family and friends. There are many things that I like about this place including the quiet and peaceful atmosphere, the abundance of parking spaces, friendly and courteous staff Nicole and Wayne , new appliances inside the apts, and well-kept surroundings on the outside. Definitely worth a try
Hi Bao, Thank you for taking the time to give your feedback. We are glad to know that you are impressed with the community & team. I will be sure to share this with them. Take care, Wendee - Customer Service
Good Apartment for Couple Small Family|Recommended: YesGood price for a re-model apartment in Kirkland close to everything. However, the building structure was too old and can not see from outside until you actually are living in it. Noise from upstart and down-start neighbors can be hear to well that make you feel like they are actually living in your apartment. There is sound like the roof ready to fall down anytime just by neighbors upstart walking back and forth.
Not satisfy|Recommended: NoThe location is very good, the rest is really bad, period.
It is awesome|Recommended: YesAusbury park is awesome place to live, quiete and peaceful
Great but no excellent|Recommended: YesThis is a really nice place to live. The area is quite and there are plenty of shopping centers around. The apartment is clean and well built. However here is what I don't like - The utilities are expensive. This is the first time for me that I have to pay for utilities. In all of my previous apartments it was part of the rent. I do not mind paying for it - but sometimes it is really expensive. Last month I paid 60 for sewer and 15 for garbage when the dumpster is so far away from my apartment I have to walk so far to get to it - The heater is noisy and make noticeable vibrations when turned on. The noise is very annoying when the apartment below me turn on their heater because it makes my entire bedroom vibrates ... and believe me it is very very noticeable.
Hello Ali, I appreciate hearing your feedback of your residency and I am happy to know that you are enjoying the community and location. Take care, Kristie - Customer Service
As usuall my main concern is on the water bill. It is very expensive and even geting higher. This month it is $ 106 excluding the trush disposal fee of $15. does this mean it would have been $240 had the landlord was not sharing the cost|Recommended: Notoo much noise
Hello Dereje, Thank you for taking the time to post as we appreciate hearing resident feedback! I can certainly understand the frustration with rising utilities costs all over the area and I apologize for any inconvenience. There has been some refinement of the utilities and this increase is due to rectifying an under billing situation. The proper utility amount is now being passed on to the residents. If you have any questions on your bill please do not hesitate to connect with me and we can certainly do a full audit for you. I can be reached via phone at 855.411.9343 or via email at email@example.com. Kind regards, Kristie - Customer Service
This has been a wonderful surprise! A caring and thoughtful, knowledgable staff|Recommended: Yeswill be great as of tomorrow
Hello Debbie, Thanks so much for the positive review! We are happy to hear that you are enjoying your home and I will be sure to pass the kind words on to the site and tell them to keep up the great work. Kind regards, Kristie - Customer Service
Wonderful place for couples with very young kids or no kids|Recommended: YesThe Apartments are nice and cozy. If you re in a 2 bedroom setup, the second room is fine for a small office or man cave. If you have young children the second room would be okay for them. The lay out of the buildings makes parking an issue if you re in the southeast corner of the complex. If you are coming home after 5 PM in the afternoon, you might have to park and walk a good distance. The staff and the Maintenance team are very nice. Any problems that I have had has been addressed quickly. The floors / ceilings between apartments seem to be thin without much insulation. I can hear the people above my apartment walking around, and every night it sounds like the wife is murdering dinner with a hammer or cleaver. All in all, My experience here has been wonderful.
Hi Christopher, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee
Nice apartment, fantastic maintenance team, somewhat unfriendly leasing office staff|Recommended: YesAs long as you can avoid the leasing office folks, the experience is very enjoyable. If you need to have maintenance work done, avoid talking to the leasing office staff by just submitting a ticket online. The maintenance team is wonderful and very professional! Also, it seems like I never know exactly how much I need to pay at the end of the month for rent so I sometimes get a nasty letter from the leasing office demanding that I pay immediately. I have no problem paying my rent and utilities and would in fact like to pay early if I knew how much I needed to pay. It would be nice if the leasing office staff could send me an email a week in advance with the exact amount I need to pay so I can avoid their nasty letters.
Roya is simply amazing.|Recommended: YesIt's very quiet, respectful, and clean! (the last one matters most.)
Good place to live. |Recommended: YesI really like living here. I wish that I couldn't hear my neighbors above me so much.
Hi Candace, this is Wendee from Weidner. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee
Good atmosphere|Recommended: YesIt's quiet, away from the road, well maintained, good landscaping that is also well maintained, Nice people in the office. I hear nothing through the walls. The ceilings do allow a lot more noise.
Hi Martha, this is Wendee from Weidner. So glad to hear you love your community, we think they're pretty terrific too! I'll be sure they get a copy of your review and your kind words for them. Thanks! Wendee
Management is not up to par. The fan is making noise and no one dare to fix it |Recommended: NoWorst experience ever in the rental history for us. Management doesn't take initiative to fix the issue for residents. We have written requests twice to fix the fan noise and no one bothered to look and had courage to tell that it's just how it is. We seriously are thinking to take legal action, hopefully this review might help the level of customer satisfaction go up a notch Regards, Sumaira & Javaid
Hi Sumaira, this is Wendee from WAH Customer Service. I'm really sorry you had a bad experience. I'd love to speak with you so I can learn what we can do better in the future. You can reach me directly at firstname.lastname@example.org. Wendee