Great place to live|Recommended: YesIt's been great living here The staff are friendly and hospitable, and the units are clean, well-maintained, and updated.
Vikanda, Thank you for your kind words and positive feedback! We enjoy having you here as part of our Ondine community. Always let us know if there is anything we can do for you and your family. Have a wonderful day, The Ondine Team, Hannah, Anousone & Nick
Spacious Apartments - Responsive On-Site Manager Maintenance|Recommended: YesLocation is great although getting in out of the parking garage is tricky during commute busy times due to the 4-lane divider right in front o f the complex - you have to take an illegal left or go quite a ways out of your way to turn back around if you need to go South to Kirkland . Unfortunately I live below what sounds like about 20 little kids stomping on the floor all hours of the day - unlucky draw for me I guess. I would ask what type of tenants are above you if you aren't on top floor - I don't think too many young kids live here but I happen to live below the ones that do Management is super friendly, available, maintenance is quick - their online portal is great. What is not so great, the common areas inside are looking pretty trashy - the carpets in the stairwells are FILTHY and not too much care goes into keeping the garage, stairs, hallways clean - for as much as we pay for rent in this area - they should be able to do better
Hi Leanne, this is Hannah from The Ondine Leasing office. Thanks so much for the feedback, we appreciate hearing from our residents! I'll take note of the items you noted for improvement and have made steps immediately to address these issues. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Take Care, Hannah
Overall, nice|Recommended: YesNice apartments, although a bit beat up when you move in. Fitness area is a bit of a joke. Fair prices. Overall, fairly good.
Great Community |Recommended: YesHannah and Anousone are awesome and fantastic at taking care of the community. Despite the typical WA weather, the grounds are well maintained. They are always prompt, friendly, and accommodating. If it had pet facilities I would have stayed. While it was only a short time here, it was very pleasant and I loved the spacious apartment. I had one incident with a neighbor that was entirely my fault. I just wish the nosey lady with the dogs would have addressed her complaint with me first. Thankfully Hannah kindly informed me of the error of my ways, and I was happy to comply. Nothing major at all, just a simple misunderstanding. Visit this place, talk to Hannah, and see an apartment. You'll be ready to move ASAP.
Ondine is amazing, and Hannah is the best |Recommended: YesI can't even begin to cover how great Ondine is and how Hannah has done something very few properties can. Take these from apartments to homes . I feel welcome, cared for, and protected. Hannah goes out of her way to make sure everyone feels welcomed, and that all their needs are met. I go to sleep at around 9pm and I have never had any problems hearing neighbors just living their lives. I forget that we have neighbors so close, sometimes. I feel like my apartment is my space, and it is my little island. Everything I need is within walking distance and my commute to work is only 10 minutes I love it here
Ondine is a peaceful and bright place for living|Recommended: YesOndine properties is a nice place to live. The hallways are warm and clean, whereas they smell with a lemon, as if in a hotel. Onsite management is very helpful, they sort out my problems at their earliest possibility. The area is great too. In a walking distance you can find a cafe, pizza, bar or even a dog spa.
Two Thumbs Up |Recommended: YesThe office staff, especially Hannah, is a dream to work with. As a female living alone, finding an apartment that feels safe and secure can be a challenge at times. At Ondine, my fellow tenants are great, the parking area is well lit, and if there ever was a problem I have full confidence that the office staff would help. Great place to have a pup but no dog run or wash area like some places . Some apartments have views of the water. Love how close it is to Juanita Village with stuff to do or places to eat without it being too loud. The carpet is a little outdated but it's prefectly fine. Really like that there are built in space heaters not sure what they're actually called, you turn a dial and they kick on and off like a space heater would . Going to miss my kitchen and bathroom when I move one day.
Excellent Managers Excellent Place|Recommended: YesMy landlord, Andrew, is an amazing guy. He's always there to answer questions, exceedingly polite and professional, and just a good guy. I've never had any issues with him. One of the best people to serve in that position - please promote or give him a raise or something.
Hi there Allen, We value hearing your feedback and thank you for your kind words regarding Andrew at Ondine at Juanita Bay - we think he is pretty super as well and I will make sure he hears about it! Thank you for posting online and choosing to make your home here with us at a Weidner community. Kind regards, Kristie - Weidner Customer Service
Very nice for the area.|Recommended: YesOndine is a very nice and relatively new apartment complex in a great area of Kirkland. I was surprised by just how quiet it was, I couldn't hear my neighbors at all While a little bit expensive, at least I always felt I was getting my money's worth out of it. The staff was always friendly and helpful. The apartments themselves are pretty modern and mostly without any signs of aging, but what would you expect for built in 2013 My only complaint would be the upper guest parking lot, since there is very little availability to begin with compounded by many of the spaces being unavailable due to a maintenance issue that existed for my entire 1-year contract. While not a problem for just daily living, it made it very difficult to have guests visit. However, as of the time of writing this, they appear to be fixing the maintenance issue, which should help the unavailability of guest parking, at least a little bit. Overall I enjoyed my time at Ondine and would recommend it to anybody moving into the Kirkland area. Don't be put off too much by the price, it really is the best deal you'll find.
Hi Garrett, this is Jen from Customer Service. So glad to hear you love your community, we think they're pretty terrific too! I'll be sure they get a copy of your review and your kind words for them. Thanks! Jen
Great parking space, reasonable, but PAPER THIN WALL and Untrained Staff |Recommended: YesPros 1 great gated parking space 2 reasonable 3 appearance nicely finished, leveled building and silver appliances, brushed nickel bathroom faucets, etc. 4 maintenance readily available and great personable guy helping all the time Cons 1 NOISY walls are paper thin - could hear upstairs footsteps all the time and a resident coughing, etc. 2 Maintenance unable to fix the kitchen stove fan - does not suck out the smokes from usual cooking 3 Staff always missed to bring up the delivered package to my room even when delivered 6 hours before close 4 Construction front gate is NOT available for entry. residents have to use backdoor what a mess Apartment should be built for residents NOT the ones sitting on chairs all day long from 10am to 5pm. Overall, yes I still recommend it for the price and amenity. but I am too sensitive to those cons and I won't be coming back to any Weidner apartments in the future.
Nice community, mostly quite, convenient, and very friendly staff.|Recommended: YesI like the convenience to parks, shops, restaurants and banks, as well as the closeness to Bellevue and Seattle. The apartments layout and tall ceilings make the rooms feel very spacious. Love the balcony, the natural light that comes in, and the generous kitchen cabinets. I pay for parking so I don't have issues with it, and when friends come to visit, they are able to find a space.
Dear Edlisa, thanks for the great review; we will share it with the on site team and their managers as well!
I like the free parking but never can find any. |Recommended: YesI love the location.
Hello Carlena, Thank you for posting your feedback and I am happy to hear that you love the location! It is great to be so close to the Burke Gilman trail and Juanita Beach! Be sure to check out their farmer's market in the summer. Kind regards, Kristie - Weidner Customer Service
So far, so great |Recommended: YesSo much better than our old complex The staff is easy to work with and overall very accommodating. I plan to live here beyond my current lease
Hey Anthony, Thank you for the feedback. I will be sure to pass this along to the team. Take care, Wendee - Customer Service
Everything is great, except the limited free parking spots|Recommended: Yesi would recommend. Friendly staff, prompt action and response.
Hello Abhro, Thanks so much for posting and for the recommendation. I am happy to hear that you are enjoying the community as we value your residency along with your choice to call the Ondine at Juanita Bay your home. Kind regards, Kristie - Weidner Customer Service