Ondine at Juanita Bay Apartment Homes

The Ondine's urban location has you steps away from dining, parks, shopping and the beautiful Lake Washington Waterfront. Our oversized studios, one bedroom and two bedroom homes include designer finishes with gorgeous hardwood Floors, Washer and Dryer, Dark Walnut Cabinetry, Granite Countertops, and an Upscale Stainless Steel Appliance Package. Breathe easy - Ondine is a smoke-free community.

Ratings & Reviews

Overall Rating

4(25 reviews)100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Spacious Apartments - Responsive On-Site Manager Maintenancesubmitted by Leanne D. - |Recommended: YesLocation is great although getting in out of the parking garage is tricky during commute busy times due to the 4-lane divider right in front o f the complex - you have to take an illegal left or go quite a ways out of your way to turn back around if you need to go South to Kirkland . Unfortunately I live below what sounds like about 20 little kids stomping on the floor all hours of the day - unlucky draw for me I guess. I would ask what type of tenants are above you if you aren't on top floor - I don't think too many young kids live here but I happen to live below the ones that do Management is super friendly, available, maintenance is quick - their online portal is great. What is not so great, the common areas inside are looking pretty trashy - the carpets in the stairwells are FILTHY and not too much care goes into keeping the garage, stairs, hallways clean - for as much as we pay for rent in this area - they should be able to do better
response from property -Hi Leanne, this is Hannah from The Ondine Leasing office. Thanks so much for the feedback, we appreciate hearing from our residents! I'll take note of the items you noted for improvement and have made steps immediately to address these issues. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Take Care, Hannah
Overall, nicesubmitted by Kyle C. - |Recommended: YesNice apartments, although a bit beat up when you move in. Fitness area is a bit of a joke. Fair prices. Overall, fairly good.
Great Community submitted by Joseph G. - |Recommended: YesHannah and Anousone are awesome and fantastic at taking care of the community. Despite the typical WA weather, the grounds are well maintained. They are always prompt, friendly, and accommodating. If it had pet facilities I would have stayed. While it was only a short time here, it was very pleasant and I loved the spacious apartment. I had one incident with a neighbor that was entirely my fault. I just wish the nosey lady with the dogs would have addressed her complaint with me first. Thankfully Hannah kindly informed me of the error of my ways, and I was happy to comply. Nothing major at all, just a simple misunderstanding. Visit this place, talk to Hannah, and see an apartment. You'll be ready to move ASAP.
Ondine is amazing, and Hannah is the best submitted by Glenda M. - |Recommended: YesI can't even begin to cover how great Ondine is and how Hannah has done something very few properties can. Take these from apartments to homes . I feel welcome, cared for, and protected. Hannah goes out of her way to make sure everyone feels welcomed, and that all their needs are met. I go to sleep at around 9pm and I have never had any problems hearing neighbors just living their lives. I forget that we have neighbors so close, sometimes. I feel like my apartment is my space, and it is my little island. Everything I need is within walking distance and my commute to work is only 10 minutes I love it here
Wonderfulsubmitted by Elise Q. - |Recommended: YesGreat
Ondine is a peaceful and bright place for livingsubmitted by Yury P. - |Recommended: YesOndine properties is a nice place to live. The hallways are warm and clean, whereas they smell with a lemon, as if in a hotel. Onsite management is very helpful, they sort out my problems at their earliest possibility. The area is great too. In a walking distance you can find a cafe, pizza, bar or even a dog spa.