Friendly|Recommended: YesQuiet and peaceful place to live
This property is very well maintained|Recommended: YesI have lived here for almost 2 years and the staff at River's Edge have always been very friendly and professional. When submitting work orders they are always fixed in a timely manner. Efren and Miguel are awesome. Carolina and Alma are great to work with, very sweet . I would love to work here one day.
Hello Anita, Thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at the River's Edge comunity - welcome home! Take good care, Kristie - Weidner Customer Service
LOVE this apartment complex |Recommended: YesI moved in almost a year ago and I absoulutly love it here The apartment complex is very well kept. The staff is very helpful and is very quick with any problems you have, I had a minor issue when I first moved in and the maintenece man fixed the problem within minutes. The ladies in the office are all so nice and welcoming, Alma Lee the Assistant Community Director is a very lovely lady she is always so polite and helpful with anything I need. I would recommend this place to everyone I love living here
Hi Sarah, this is Jen from Customer Service. So glad to hear you love your community, we think they’re pretty terrific too! I’ll be sure they get a copy of your review and your kind words for them. Thanks! Jen
Love it |Recommended: Yesawesome apartments, staff is very helpful, very quite community of apartments. only issue is parking but other than that everything is great would highly recommend in the lake elsinore area
Hi Alexandra, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I am so glad to hear how helpful the onsite team is and how much you enjoy the apartments! Thank you again, Jen
Best location apartment homes|Recommended: YesWe have been here for over 7 years. They are super quick if you have answered or maintenance needed. Very clean and kept up. I love that I am one min away from the freeway, near a couple of gas stations, right by the stores. Very convient.
Hi Gemmilyn, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I am happy to hear how quick and efficient the onsite team is and how you are enjoying the convenient location. Thank you again, Jen
Awesome staff|Recommended: YesAmazing
Hi Julian, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I am gald to hear you think the community is amazing! Thank you again, Jen
It's a good place to live|Recommended: YesIt's a nice place to live, just wish they would have more garages available and would pay some of the gas water bill, way too high for a 1 bedroom 1 person .
Hello Maria, Thank you for taking the time to post. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. Please know that we value hearing your feedback along with your choice to make your home with us here at River's Edge Apartment Homes. Kind regards, Kristie - Weidner Customer Service
Great apartment homes|Recommended: YesI love living here, my pets were very welcomed and I love the apartment layout.
Hello Yadira, We appreciate hearing from you and knowing that you and your pets are having a positive experience at the River's Edge Apartment Home community - welcome home! Take care, Kristie - Weidner Customer Service
A nice and relaxing home. |Recommended: YesThis is a nice apartment in a quiet part of Lake Elsinore. Work orders always get done fast and the staff is extremely friendly. If you're a baseball fan the Lake Elsinore Storm stadium is just next door. Great apartments for a small family wanting a nice, quiet home.
Hi Jonathan, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
A Great Fit|Recommended: YesSo far, everything about the property, the staff, and my apartment has been wonderful. Whenever I have had a question or small concern, Alma in the office has been swift with a response. The property appears clean and well-maintained. The online Resident Portal has been surprisingly easy to use and the mobile app is a nice touch. I just noticed today a flyer describing how we residents can participate in gift wrapping in the office next week. Wrapping paper, tape, hot cocoa, and cookies included Count me in. What a great idea to help build the community. If everything keeps going as well as it has since I moved in a few months ago then I plan to be here for a long time.
Hi James, this is Jen from Customer Service. So glad to hear you love your community, we think they’re pretty terrific too! I’ll be sure they get a copy of your review and your kind words for them. Thanks! Jen
The landscaping and maintenance is absolutely phenomenal.|Recommended: YesThis is a very secure, clean and well maintained property.
Hello Durante, Thanks so much for taking your time to post a bit of feedback regarding the River's Edge Apartment Home community. We value your choice to make your home here with us and appreciate the recommendation! Take good care, Kristie - Weidner Customer Service
Nice and Comfortable |Recommended: YesIt is quite all around, seems to have a good community of people. However, need more notifications on closure of amenities.
Hello Amanda, Great to hear that you are enjoying a good community of people and I can be sure to connect with the on-site team regarding the notification mention. Thank you for posting your feedback online and we value your choice to make your home here with us at the River's Edge Apartment Home community. Kind regards, Kristie - Weidner Customer Service
Great Apartment for the Price. |Recommended: YesI love my apartment and find it super convenient. The amenities are top notch and I feel safe when I enter my complex. My only complaint would be that my up stair neighbor's foot traffic is audible. Either the sound insulation is not very good or I have giants living up stairs.
Maintenance is horrible|Recommended: NoAll hallways within the complex are filthy. The water fountains by the pool are covered in spider webs, cigarette butts, and old spit. The work out area is rarely cleaned. Our patio and windows were not cleaned prior to move in. The walkway lights go out randomly resulting in my girlfriend tripping over a lifted slab of concrete in front of our building. Dumpster areas are always dirty. This facility needs to be cleaned often. I have multiple friends that decided to move to another apartment complex due to the lack of cleanliness in rivers edge. This place has potential but is going downhill quick. The craftsman layout does not disperse air conditioning in the master bedroom. I have tried all that I can and asked maintenance to fix this issue. The response from the front desk is that there are ventilation issues in all craftsman layouts so nothing can be done. I have pictures of all issues if management is interested in me sharing.
Hello Martin, I am so sorry to hear that your experience has been less than stellar. We take each review seriously and look at ways in which we can improve for our residents. Your feedback is appreciated and if you have interest in providing additional details of your experience so that we can work toward improvement, please do not hesitate to connect with Wendee in our Customer Service department at 855.411.9343 or via email at email@example.com at your earliest opportunity. Kind regards, Kristie - Weidner Customer Service
This is a great community to live in|Recommended: YesI would highly recommend living here..
Hello Lilia, I'm Kristie from the Customer Service department and it is great to hear that you are loving your community! We value your residency and choice to make your home with us at a Weidner Community. Kind regards, Kristie - Weidner Customer Service