Friendly|Recommended: Yesevery staff is friendly and kind.
Hi Yonghyun, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
So Far So Good |Recommended: YesWe have lived here one month and so far it's been smooth sailing. The problems that have arisen have been promptly taken care of. We had a spider problem and an exterminator was there within three days The apartments are beautiful and the layouts are great The front desk staff is super responsive too which is a huge plus My only complaint is parking. Holy hell it's extremely hard to find parking in the evening Honestly, though, I shouldn't be complaining because it's the only free apartment parking in the Seattle area lol I'll take hard to find over 150 bucks any day. I also love the online payment portal. Thank you
Recommended|Recommended: YesWatercrest Apartments have been a great place to live so far. The staff seem to be friendly proactive email us often, landscaping trash get done on a regular basis, pool gym stay clean, helpful every time I go into the office . I have one dog it's been nothing but convenient to walk around with the grassy areas, poop bags around the complex, feels safe to walk around, and well-insulated walls for tolerable noise. I would say for things that need improving would be the parking cement is so worn down needs the rough potholes cement to be fixed as well as maybe more uncovered parking spaces. There is no where to park around the complex after a certain time. There's clearly many covered spaces that you have to pay for, but it doesn't make a difference for protecting your car. Other than that, my experience has been peaceful so far.
Hi Michelle, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
Great place to live |Recommended: YesLoved living at Watercrest Beautiful landscaping. Loved that it's dog friendly The apartment layout was great A good location - about 15 - 20 mins to Seattle Friendly management
Hi Nancy, we love hearing that the Watercrest community is a "great place to live" - we value hearing your feedback and welcome you home! Best, Weidner Customer Service
Good place to stay|Recommended: YesIt is a nice and friendly place. Except for free parking, everything else is absolutely good
Nice place with good staff. |Recommended: NoI would say it is a good place with those who does not care about annoying from up stair.
Nice and spacious Layouts|Recommended: YesWatercrest Apartments is a nice apartment complex that feels very cozy. The staff and maintenance 24h are excellent and very friendly. Issues get handled professionally and in a timely manner. It's dog friendly, which was a great plus to me and people are very good at picking up after their dogs here, so the great looking landscaping stays neat. Personally, I really like the layouts of the apartments, they are bright and feel spacious. Another perk is the 24h fitness studio Parking can be a little hassle at around 5, but it's free for uncovered spaces, so no complaining there. So far I've always found a spot on the property. I have never heard any of my neighbors, thou we are on the top floor, so no idea if they can hear us. I do hear people in the hallways every once in a while, but overall it's rather quiet. The windows are supposed to be insulating, which seems to be the case, unfortunately they aren't very sound proof. But then again, it's not too noisy here. I would recommend this property and I'm looking forward to spending more time here
Good overall|Recommended: YesWe have only been here for three months, but overall it's been a good experience. Parking I do not pay for the covered parking, and depending on when you are looking it can sometimes be hard to find a spot. When I am coming and leaving for work 6pm and 8 am I never have issues finding empty spaces. However, if you go out and come back after midnight it can be hard sometimes. However this is expected for me, as I moved from an area with street only parking where parking was always an issue. To me, since I am paying nothing, parking is totally fine. Staff The staff is very friendly and helpful overall. I always go in to the office in person because although they are always there and helpful when you go in, they very rarely answer the phone for some reason Not a big deal though as the office is right there. Appearance Apartments Again, for the price I feel like you get an an ample amount of space. The carpeting we got is nice and was new. There is plenty of closet space. The quality of everything is basic but totally livable. Occasionally we notice a small damp spot on a wall or ceiling, d t humidity and not circulating the air as often as we should. My only complaint would be that the hallways stairwells are not the nicest. The carpeting is usually dirty from people going in and out and people spill their trash sometimes when putting it in the garbage chute. However, the cleaning people for the apartment clean it very regularly and I appreciate that. We have lucked out not having very noisy neighbors thus far, however it is an apartment and you can hear others.
Hi Laura, this is Jen from Customer Service. So glad to hear you love your community, we think they’re pretty terrific too! I’ll be sure they get a copy of your review and your kind words for them. Thanks! Jen
Clean and green place|Recommended: YesI like the gardens, the many places to walk with my dog, and the trail that is 2 blocks behind the building is the best, whether it's for walking, running, bicycling, or just to see otters and raccoons. So far, I'd totally recommend this community.
A nice apartment|Recommended: YesA very beautiful and quiet place to live.
Spacious apartments and grounds, pet-friendly, professional office and maintenance staff.|Recommended: YesOur experience at Watercrest has been a mixed bag. Mostly good, and definitely an improvement from our previous apartment. However, the grounds do not have good drainage, and walking on any of the grassy areas is like stepping in to a muddy sinkhole. The property is pet-friendly, which is great for us because we have a dog. But there is an excessive amount of dog poo everywhere, which doesn't make sense because the property provides free poo bags. Our unit feels spacious, and has a good layout. There are however no overhead light fixtures in either the living room or the bedroom, which is a bit odd and a little inconvenient. We have had several small problems with the unit leaky sink, broken bathtub stopper, sliding glass door wasn't locking, etc. , but they were all fixed in a very timely manner, and the maintenance staff members that I have interacted with have been very friendly and happy to help with other small problems that were not on the work order while they were in the unit. Parking is quite tricky. For anyone working night shifts, good luck. If you work the normal 9-5 you're much more likely to find a parking spot. We have had to park on the surrounding side streets, which is not super convenient, but also not that big of a hassle. Our biggest complaint has been that our rent keeps changing from month to month, because utilities are split with every unit on the property. Water usage seems to be the utility that is really variable. We saw approximately a 100 increase to our rent around 3 months ago, and when we asked the office staff about it they said it was because of increased utility water usage around the property. I just hope that we're not paying more in water because there is a leaky pipe somewhere on the grounds, although that would explain the very poor drainage in all of the grassy areas. When we signed our lease we were at the max cap for what we could afford, so if the unit rent goes up at the end of our year long lease I do not anticipate re-signing.
Lovely, friendly, caring environment at an effective price|Recommended: YesConstruction - the hallway smelled bizarre until recently, and the building and carpet just show natural signs of age, but I have no trouble ignoring these small things. Maintenance - Sometimes it takes multiple requests to get things taken care of, or we're just confused about where things are in the process when they're going to be totally fixed, etc. Essentially, communication could be a little better.
Hello Alex, Thank you for taking the time to provide us with some feedback. We read all of the reviews with the goal to improve the experience of living in a Weidner community and communication is key to that success. I appreciate hearing from you and thank you for your patience while we work toward improvement. Kind regards, Kristie - Weidner Customer Service
Good place, not so fast service|Recommended: YesGreat apartment and starting price. Maintenance crew repaired my clog sink request within the next day - thank you. Great amenities, too. We seems to have a bit of trouble in communication with the management on releasing and adding roommates plus our contract. Maybe because they change the management personnel so much. Hence, it is hard to keep in track. Saniya and Ainara are definitely better. We don't really like how the rent is keep on increasing every time we renew the contract, even after 6 months. We understand that it needs to be increased every year but it seems overbearing. They should have a discount in rent increase for a long time tenants.
Nice property, good maintenance availability.|Recommended: YesAside from a few bad experiences with the staff, a great place to live.