Spacious apartments and grounds, pet-friendly, professional office and maintenance staff.|Recommended: YesOur experience at Watercrest has been a mixed bag. Mostly good, and definitely an improvement from our previous apartment. However, the grounds do not have good drainage, and walking on any of the grassy areas is like stepping in to a muddy sinkhole. The property is pet-friendly, which is great for us because we have a dog. But there is an excessive amount of dog poo everywhere, which doesn't make sense because the property provides free poo bags. Our unit feels spacious, and has a good layout. There are however no overhead light fixtures in either the living room or the bedroom, which is a bit odd and a little inconvenient. We have had several small problems with the unit leaky sink, broken bathtub stopper, sliding glass door wasn't locking, etc. , but they were all fixed in a very timely manner, and the maintenance staff members that I have interacted with have been very friendly and happy to help with other small problems that were not on the work order while they were in the unit. Parking is quite tricky. For anyone working night shifts, good luck. If you work the normal 9-5 you're much more likely to find a parking spot. We have had to park on the surrounding side streets, which is not super convenient, but also not that big of a hassle. Our biggest complaint has been that our rent keeps changing from month to month, because utilities are split with every unit on the property. Water usage seems to be the utility that is really variable. We saw approximately a 100 increase to our rent around 3 months ago, and when we asked the office staff about it they said it was because of increased utility water usage around the property. I just hope that we're not paying more in water because there is a leaky pipe somewhere on the grounds, although that would explain the very poor drainage in all of the grassy areas. When we signed our lease we were at the max cap for what we could afford, so if the unit rent goes up at the end of our year long lease I do not anticipate re-signing.
Lovely, friendly, caring environment at an effective price|Recommended: YesConstruction - the hallway smelled bizarre until recently, and the building and carpet just show natural signs of age, but I have no trouble ignoring these small things. Maintenance - Sometimes it takes multiple requests to get things taken care of, or we're just confused about where things are in the process when they're going to be totally fixed, etc. Essentially, communication could be a little better.
Hello Alex, Thank you for taking the time to provide us with some feedback. We read all of the reviews with the goal to improve the experience of living in a Weidner community and communication is key to that success. I appreciate hearing from you and thank you for your patience while we work toward improvement. Kind regards, Kristie - Weidner Customer Service
Good place, not so fast service|Recommended: YesGreat apartment and starting price. Maintenance crew repaired my clog sink request within the next day - thank you. Great amenities, too. We seems to have a bit of trouble in communication with the management on releasing and adding roommates plus our contract. Maybe because they change the management personnel so much. Hence, it is hard to keep in track. Saniya and Ainara are definitely better. We don't really like how the rent is keep on increasing every time we renew the contract, even after 6 months. We understand that it needs to be increased every year but it seems overbearing. They should have a discount in rent increase for a long time tenants.
Nice property, good maintenance availability.|Recommended: YesAside from a few bad experiences with the staff, a great place to live.
I moved in 7 months ago and have been really happy at Watercrest.|Recommended: YesI moved from a small 18 unit building in Seattle where all the tenants knew each other and was afraid I'd miss the community feel in a big complex. Instead, I've found the apartments themselves are much better maintained, the staff is always friendly and professional, any problems that do arise are handled quickly, and living here is drama-free. I miss being able to walk 2 blocks to a grocery store, but love walking the nearby Burke-Gilman trail. It's a big complex compared to where I was before, but it doesn't feel like it.
My experience living here for two years. Pros and Cons.|Recommended: YesOverall for what my girlfriend and I pay and experience here it's positive. I don't have a dog but I love seeing and meeting the dogs around here. People have been nice every time I talk to neighbors. No one has bothered us. It's landscaped and taken care of. I never worried about parking because I had an option to pay for a reserved spot. I think it was an excellent decision, I never had to get home late at night after work in the cold and rain and drive in circles trying to find parking. Our little deck is awesome. Its a tiny patio, but its really nice to be able to physically step outside on a coverd porch when we want. I like the kitchen isnt connected to the living room, its separated by a wall. For what we pay I don't complain. Couple deal breakers that might exist are as follows. The pipes are can be rusty. We were told upon moving in to just run the shower for awhile to fix it. We did and two years later if we leave the tub or shower off for a bit then turn it on its a slew of brown water that clears up in a minute or so. Getting packages is a hassle just because were never notified and there is often no note in the mailbox indicating it arrived. We had rats in our bathroom for awhile. The sealant under the sink was all broken and we would hear them under the sink and under the bathtub. One time when I heard a rat making noise in the bathroom we nicknamed them the tub rats I snuck in the bathroom and opened the space under the sink and there was a medium sized black rat standing on my trashcan. He didn't move and we just stared at each other and he ran away. My girlfriend duct taped up the holes and it seems to have fixed the problem. We don't even hear them anymore to be honest, but they existed for over a year at one point. Washer and dryer can be a hassle because they are small and cramped, but to be honest having a w d in unit overrides the hassle to use it. It's nice to have one in unit, regardless of ease of use. Once a month or so we hear a screeching dog fight. It just happens because so many people walk their dogs around. We are just sitting inside and hear yipping and barking for 5 seconds and people hushing their dogs, then it stops. There are a lot of dogs around here, so it happens. We moved in knowing that and are fine with it, but it does happen. You can hear neighbors talking while in the bathroom, though not well enough to understand them. We had loud upstairs neighbors at times, but never for long periods of time, usually just a dog or small child running and banging around. I'm sure people would have tried to be quieter had we ever asked. I've lived in a duplex before so it just felt normal to me. Our only internet option was Comcast which sucks, but w e. Id like to be able to use century link just to get away from that horrible company. My motorcycle got stolen from the parking lot. It was 2009 sports bike. That's less the fault of the apartment complex and more just that it was parked near a public street. I filed a police report and it was found a few days later. Annoying, but again, not the fault of the apartments, they don't have security walking around. Last random thing I can think of is that delivery food was mainly pizza, chinese or indian. In the end it was a positive experience. My fiance and I are moving out becasue we are getting married soon and want to live in a rental house. I could handle living here a 3rd year if I needed to. I give this place a 8 10 for the price we pay 1400 month 1bd 1bath.
Hi Spencer, Thank you so much for your feedback and giving us the opportunity to improve. We really appreciate hearing back from our residents. I will be sure to pass this along to the team. Take care, Wendee - Customer Service
Very nice for the price and location.|Recommended: Yes Great amenities, view, and close to the freeway and nice walking areas.
Hi Michele, Thank you for your feedback. Take care, Wendee - Customer Service
Overall a very pleasant place to live.|Recommended: YesVery dog friendly, mostly quiet, and nice neighbors.
Hello Shoko, I am happy to hear that you are having a pleasant experience residing with us. We value your residency along with your choice to make Watercrest Apartments your home. Take care, Kristie - Customer Service
About Staff|Recommended: YesI know this is going to take some work on this... But I think that there should be a sheet of inventory of packages in the closest. It will help the employees frustration knowing if a package is there instead of trying to remember these massive apartments . Lastly, the new guy is way better than the last guy Other one was not that professional and had torn shoes sometimes a stained shirt, made you think it was getting pennies for money compared to the lovely lady always dressed professionally made you think Well that's what you get when you work hard I suppose.....
Watercrest is worth a serious look if you're looking for an apartment |Recommended: YesBeautiful grounds. Great apartment windows giving the space more light. Lovely sized patio deck. Dog friendly love having poop bags and receptacles available , but would be really nice to have at least one lawn where dogs could be off leash - they have gates everywhere here so it seems it would not be that much work to make this happen. Down side is that this is an older build and plumbing includes old iron pipes - so my experience has included some difficulty with low water volume pressure. With work orders, there has been some improvement, but still not what I would expect given rental prices. The other down side is that move in was terrible with the very small elevator not working. Access to the doors was not easy for the moving company. These apartments appear to have been built without thought of making for more expedited move in out arrangements. They state they are working on improving the balconies, but this appears to be a VERY slow process, and the poor paint conditions on the patios make for a shabby appearance. Seems that with the right contractor, this could be addressed much more quickly. Otherwise, of the choices available in this price range, this is a good community. I feel safe here and that is a big thing
Hi Kathleen, thank you for your feedback. We are glad to hear you would recommend the property. As with any renovation things can come up expectantly. I will be sure to share your review with the team. Take care, Wendee - Customer Service
New management is very unattentive, poor service|Recommended: NoOld buildings, nice floor plans, currently under poor management. 9 1 15.
Hello Kristina, Thank you for posting. I am certainly interested in speaking with you to get a bit more information on your experience so that we can be sure to work toward improving on what is important to our residents. I can be reached at 855.411.9343 or via email at email@example.com. Kind regards, Kristie - Customer Service
Not An Apartment but A Home|Recommended: YesSmoke free, very quiet, exceptional customer service from managers and maintenance crew rocks.
Hello Beratta, We appreciate hearing your feedback and thank you for taking the time to post regarding your experience with us. We think the team is pretty super as well! I will be sure to pass your review along to the site and we thank you for choosing to call Watercrest your home. Kind regards, Kristie - Customer Service
Great when parking is monitored|Recommended: YesWatercrest staff and amenties make living here generally very enjoyable. However, a few pain points - - Parking has greatly improved recently. I almost broke my lease over the mess parking was. Please keep up the monitoring, it makes a big difference and is very appreciated. - Stairwell foot noise is loud, very poor sound insulation. - Stairwell exit door sticks, does not close completely. This is a security concern. Bldg D, North end - Stairwell exit door slams so loudly it will startle me awake out of deep sleep. - Neighbors directly above are not heeding reminders about 10pm-8am quiet time. They have run laundry at 6 00 AM or 11 00 PM on weekdays, several times in the last two weeks. They also have very loud heavy footsteps, beyond understandable. I have never met them thus have not said anything directly, as I do not want to risk potential retaliation. - North garbage bin near outdoor stairs seems to be the designated dog poop bin. That stairway often reeks. Can the bin perhaps be emptied more often
Hi Sheryl, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I'm glad to hear you like calling your community home, I'll take note of the items you noted for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Wendee
Older but very nice apartments.|Recommended: YesI ve lived here for 3 1/2 years and overall I ve enjoyed my time here. Living in an apartment complex with many different people and cultures means not everything can (or should) be catered to just one individual s needs. As with any place you live there are pros & cons. Cons: 1) Parking is the big issue. If you take into consideration that this complex was built 40 years ago when most families only had 1 car, you can understand why parking is the way it is. But when you see new tenants move in where they have 3 vehicles to park his, hers, and the work truck, an already tight situation gets even worse. Management will send out emails periodically informing tenants not to park in certain areas due to fire lane restrictions, but they a lot of times it seems to fall on deaf ears. This isn t a management problem, it s a tenant problem. Notices are sent out informing tenants that overflow parking is available outside the complex grounds on 148th, but most ignore this thinking it applies to everyone but themselves. As a result you have people parking in fire lanes, blocking hydrants, or even in handicap spaces. I finally decided to pay the $50/mo. for a covered spot when I came home and saw two tenants screaming at each other over the last available spot. Thankfully in the past week management has sent out notices stating that Lake Forest Park Police will begin towing cars parked in fire lanes. 2) Plumbing is old. Again, this complex is 40 years old so there could be issues with plumbing. The one time I did have a clog management asked me to not use any store bought drain cleaners because of the age of the pipes, and that they would come take care of it which they did promptly. 3) Dog feces could be a problem at times. I consider myself to be a dog owner, not just some schmuck who owns a dog. To me this means that I am 100 responsible for my dog at all times. Some other tenants are just people who have a dog, but don t always feel like picking up after them, don t keep them under control while on a leash, or make more noise yelling at them to stop barking than the dogs themselves make while barking or howling. 4) Perhaps my biggest peeve were inconsiderate tenants. The ones who illegally park anywhere they pleased, as if the rules applied to everyone but them. The ones who would move out and leave any unwanted furniture next to the paper/cardboard recycle dumpsters because they were either too lazy or too cheap to haul it away themselves. The ones who would complain about barking dogs and yet let their small children shriek at the top of their lungs, especially when the pool was open. But that s just me, and I accept that it s the price you pay for living in an apartment complex. Pros: 1) Staff is very friendly. Despite having changes in management in each of the first 3 years I lived here, the management has always been very nice and responsive. The ladies in the office currently are very professional and friendly when dealing with tenants. The maintenance crew is great and very responsive to maintenance calls. 2) The architecture of the apartments/buildings themselves are nice. I like the fact that they re not the typical cookie-cutter layouts you see in newer complexes. My unit gets a fantastic amount of natural light during the Spring/Summer months, and the July 4th Kenmore fireworks show on Lake Washington is a nice perk. Being able to walk down to the end of the hall and put trash into the chute instead of walking outside in the rain is also a big plus. 3) Location is nice being right on Hwy 522 which enables one to walk a block or two in either direction to catch a bus downtown or to UW Bothell. One drawback can be that traffic can get pretty heavy and people typically speed coming down the hill past the complex. But I ve never seen a wreck happen yet so if you just exercise a little patience it s ok. 4) Overall, it s quiet here. I m sure those who live facing Hwy 522 may feel differently, but what I m referring to is people noise. Other than the pool which can get a bit noisy during the summer, there really isn t any place for kids to play, so I ll guess that keeps this as mostly an adult complex with very few kids around. On most evenings when I walk my dog I will rarely see anyone else about. Yes, I would recommend this complex.