Enjoy living here.|Recommended: YesWell maintained. Staff are friendly and easy to work with. Renters are notified of special activities and any issues that may arise.
Hi Bruce, Thank you so much for the kind words and the recommendation! We're so happy you're enjoying our resident events and our communications. Please let us know if there is every anything we can do to make you feel more at home!
Great Place to Stay|Recommended: YesOverall an awesome place to live, but you must be willing to pay for it. You do get what you pay for and the only improvement would be to have more open parking places. So many people have multiple vehicles due to the fact most are issued work trucks. This really clogs things up.
Hi Travis, Thanks for the 5 star review and recommendation! We are so happy to hear you're enjoying your home and really appreciate your feedback. Take Care, Weidner Customer Service
The Palms at Briarwood|Recommended: YesMaintenance is done in a timely manner. The property needs some repairs done on outside of buildings and front gates do not work. Other than these problems it’s a great place to live. The staff is very friendly and makes you feel welcome. There are community activities which helps in getting to know your neighbors
Hi Melissa, Thank you so much for sharing a review with us! We appreciate your feedback and are so happy to hear you're enjoying your home! We are working on getting the gates repaired as soon as possible, we've run into a few vendor issues. If there is ever anything we can do to make you feel more at home, please let us know!
Clean, Fun, Friendly, and Safe|Recommended: YesThe Palms community from the staff to neighbors felt like family away from home. The entire staff is top notch. They are very friendly and efficient in what they do. My family and I enjoyed our time at the Palms and will miss the community.
Great feedback! Thanks so much for posting and letting us know that you are enjoying your home at the The Palms at Briarwood community. We appreciate the 5 star rating along with your recommendation:) Take good care, The Palms at Briarwood team
Great place|Recommended: YesAbsolutely love it here at The Palms staff is amazing
Hi Tamaria, Thank you for the glowing feedback! We are so happy you are enjoying your home and the staff (we think they are amazing as well!). I'll make sure to pass your kind words along to the team. Take Care, Weidner Customer Service
I love working here just as much as I Love living here|Recommended: YesBeautiful community to live at
Thank you Marivel!
Great living|Recommended: YesWonderful complex
Thank you for the kind feedback Larissa! It's an absolute pleasure to have you as a member of our community. Take Care, Weidner Customer Service
Covered parking needed|Recommended: Yesno much availability for parking, covered parking should be good
Hi Mauro, Thank you for taking the time to share your experience at The Palms at Briarwood Community! It's a pleasure to have you as a resident, we thank you for the recommendation! Take Care, Weidner Customer Service
Clean, friendly and welcoming environment|Recommended: YesIt is a great place to live for a busy professional with all comforts for day to day living available
Thank you for sharing your experience with us, Arpita! We are so happy you are enjoying your home at the Palms at Briarwood Community. Take Care, Weidner Customer Service
Impressed Then Not So Much...|Recommended: NoWe started at the Palms 18 months ago. We were sold on the place due to convenience, location, and security. While the complex is conveniently located near shopping and restaurants the security leaves much to be desired. In 18 months, the gates have been closed and locked maybe a total of 4 weeks. Now, there are no gates. We have watched families drive up in suburbans, mini vans, etc. get out and meet someone with a pool band and go directly to the pool. While the individual who gave them the pass leaves or goes back to their apartment. The grounds used to be manicured and kept up. Now the grass is too high and not mowed on a regular basis. Some owners are lazy with regards to picking up animal waste, but the stations are always out of bags. You have to walk to 3 other stations typically those close to the office in order to find bags to pick up your pets waste. Parking is an issue Incoming renters need to be aware they have to either rent a garage or run the risk of their vehicle being towed. Even if the vehicle has been there for a year and is a known resident, the tow company will tow if you forget to get a sticker or a pass. If you would have asked me these questions and ranking criteria 6 months ago it would have been higher. The Palms is playing off the oilfield being good. Charging high rent for promises of facilities which do not exist or go to the wayside.
Hi Candace, We appreciate you taking the time to share your experience with us. We do apologize about the condition of our gates. They had been damaged by passing cars but we are happy to report we have had new gates constructed and they are currently being installed! We do have a night Manager that monitors our pool access when our office staff is not present. Our grass is cut weekly, if there is an area our landscaper is missing, please do let the office know at your earliest convenience- we would love to get that taken care of for you. We have made sure your concerns with our pet stations have been shared with the onsite team, please do reach out to us if this does not improve. If you have interest in elaborating on your residential experience, please do not hesitate to connect with our Customer Service department at your earliest opportunity (855.411.9343 or via email at email@example.com) so that we can discuss your residency in further detail and take this opportunity to work toward improvement. Take Care, Weidner Customer Service
Pretty nice so far|Recommended: YesGood apartments, nice environment.
Thank you for the positive review and recommendation, Luis!
Great experience facility - parking situation terrible|Recommended: YesGarage's are undersized, can't fit a full sized pickup which is a common vehicle in Midland. Communal parking is in very high demand. A lot of time is wasted driving around the facility every day looking for a parking spot if I arrive late from work.
Great place to live|Recommended: YesOnly downside is the free-for-all parking. usually isn't a problem but when you work shift work and you finish working a long shift sometimes is a pain to find a good parking space close to your apartment. Other than that minor thing these apartments are great
Hi Francis, We are so sorry to hear about your frustration regarding parking, but are thrilled that otherwise, things are "great"! We appreciate the feedback and the 5 star rating. Best regards, Weidner Customer Service
The Palms is clean and quiet - the staff is excellent. Maintenance and office staff know you by first name and waive at you in the parking lots. |Recommended: YesI give the The Plams a 5 star rating. Great apartment, very friendly and helpful staff. The grounds are always neat and clean. The pool area is relaxing.
Hi Linda, this is Jen from Customer Service. So glad to hear you love your community, we think they're pretty terrific too! I'll be sure they get a copy of your review and your kind words for them. Thanks! Jen
We have enjoyed our experience at the Palms.|Recommended: YesGreat place to live
Hello Deborah, so glad to hear that you enjoyed your time at Palms at Briarwood community. We value hearing your feedback and wish you all the best in your future endeavors! Best, Weidner Customer Service