Great place to live|Recommended: YesI love the apartments but the parking is very frustrating and my only complaint.
Great property for a first apartment.|Recommended: YesThe layout and style of the apartment is beautiful. Loved the fact that detached garages were also available which is very helpful since parking is very limited. If there was one thing I could change about my stay at The Palms, it would definitely be the parking. All the staff are very knowledgeable and helpful. The facilities are beautiful and accessible. Definitely loved living at The Palms.
Probably used to be an excellent place to live.|Recommended: YesI bet when the Palms first opened in 2008 it was a wonderful place to live, but now I guess Weidner doesn't care about it as much with new additions to their portfolio in the area. Most non-emergency maintenance requests are ignored all together. The front gate hasn't worked in over a year since I moved in although I have been told on numerous occasions, We're working on it, it'll be fixed next week. The management and staff have been notified on numerous occasions, but still allow people to use their open flame grills on their balconies even though it is a violation of International Fire Code and other laws. Overall, it's an alright place to live, but with just a little more effort it could be a really great place and could compete with some of the better apartment communities in the area.
The Palms at Briarwood are the BEST |Recommended: YesThe Palms are my home away from home and I can't imagine living anywhere else in Midland Odessa.
Hi Jeffrey, We're so glad to hear you love your home and we'll be sure the team on site and their managers see your great review, too. Thanks for taking the time to share your feedback!
Very professional and attentive staff extremely responsive to any all maintenance issues.|Recommended: YesQuiet and peaceful community. Well managed and very responsive to our needs.
Hi Rusty, thank you so much for your feedback and kind words. I will be sure to pass this along to the team. Take care, Wendee - Customer Service
Considerably overpriced & the Palms director is very unaccommodating.|Recommended: NoNot a good experience.
Hello Craig, Thanks so much for taking the time to communicate with me regarding your post and feedback. My apologies on the frustration and per our communication I have confirmed on the community parking policy. Per the lease and parking addendum, when one has a garage that does count as one parking space and then we do offer another parking space by permit. With any additional vehicles we do offer the option to rent an additional garage space. We appreciate your residency and please feel free to come to the front office if you have any additional questions that we may be able to assist with. Kind regards, Kristie - Customer Service
VERY RUDE FRONT RECEPTIONIST|Recommended: YesOver all its ok as long as you do not have to deal with the front office Jessica is very rude when you try and explain things to her she likes to talk down to you and over you and not let you explain your side. Last I knew I was the customer and resident.
Home away from home...|Recommended: YesVery pleasant place to live...Quiet and relaxing home away from home. Thank you to all the people whom make it very distinctively The Palms .
Hi Marilyn, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee
I love this place. It exceeds all my apartment expectations.|Recommended: YesThe Palms are an exceptional apartment complex. Maintainance is quick when needed, the grounds are very well kept and the apartments have everything you could think of. It is nice seeing kids playing outside in a safe environment. It is a calm and peaceful place to hang your hat!
Hi Cherry, this is Wendee from Customer Service. So glad to hear you love your community, we think they're pretty terrific too! I'll be sure they get a copy of your review and your kind words for them. Thanks! Wendee
I'm Unhappy with my Appliances|Recommended: NoFor the amount of money you will be paying you can find a better place with good appliances
Quiet,Peaceful and front Office Friendly. The utilities are fair and parking is poor due to the drivers not the management.|Recommended: YesQuiet, Convenient and accessible but as in all apts. there are some noisy people but the management works hard to keep it as quite as possible for all.
Quiet, Safe, Ran efficiently, Kept up very well. Best in Midland|Recommended: YesQuiet, Beautiful, Safe, Gated Community, Dependable Staff
It's where I come home - comfortable, clean, secure, friendly.|Recommended: YesIt's not the cheapest place in town however it's the best place in town with modern living, well taken care of property and friendly - helpful staff.
It's over-priced and the facilities are lacking.|Recommended: NoI feel like this apartment company is taking advantage of the fact that there is limited housing in Midland and we have to take what we can get, so the company can get away with more than a housing community normally would. If anything, with the fact that the city is currently booming, the company should be able to afford to make the necessary investments to maintain the property. We're paying to live in a gated community and the gates are always broken/left open. The pool facility is lovely but that doesn't make up for the fact that the gym has 1.5 working treadmills (one is breaking), one broken stair stepper, and two weight benches. No one in the community picks up after their dogs, which I understand is a community problem but the company makes no effort to change that. The mail service/package pick up system works well, which is appreciated.
Excellent and Safe place to live.|Recommended: YesWe have excellent grounds, security. I do think the price is way to high especially for a one bedroom. I think incentive to keep people should be greater than it is for those who continue to live here year after year. i appreciate that the parking rules are being observed .