Stonegate at Towngate Apartment Homes

Stonegate at Towngate is ideally located at the corner of Towngate and Memorial Way. Stonegate's convenient location offers easy access to the 60 and the 215. With Moreno Valley Mall and all your favorite restaurants just around the corner! You'll also enjoy the beautiful trails of Sycamore Canyon Wilderness Park. Stonegate offers affordable luxury at a location you'll love!

Stonegate will take you away from an ordinary lifestyle and into an extraordinary one. Choose from one of three spacious designer floor plans that include fully appointed kitchens, generous walk-in closets, full size washers and dryers, nine foot ceilings, private patios and so much more. With so many unbelievable amenities, you won't ever want to leave your new community! Cool off in one of our two refreshing resort-style pools, relax in our hydrotherapy spas, or get a fantastic workout in our fully equipped exercise facility. Make new friends in our beautifully appointed clubhouse featuring a multimedia entertainment room, big screen TV or at our outdoor trellis area equipped with fans, misters, a TV and sound system. Or choose to hang out with your neighbors in one of our cozy barbecue plazas or near our outdoor fireplace. We also offer corporate and short term housing. Stonegate offers the very best amenities, take advantage and make Stonegate your home today!

Ratings & Reviews

Overall Rating

4.00(59 reviews)81.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Not as nice as it was when I moved in 11 years ago.submitted by Lanette B. - |Recommended: NoI'm sorry to say, not good reviews, the reps in front office are rude or not knowledgeable, the grounds upkeep are not good, grounds are dirty, stairwells need to be power washed and maintenance has as of yet to fix my water issues. Because the grounds are not clean, we are battling roaches and other critters. Trees are over grown and need to be trimmed. The back pool stays busy with non tenants coming in from off the street swimming in the pool.
response from property -Hello Lanette, we appreciate hearing your feedback and thank you for mentioning specific items so that we are aware of the source of your frustration and can take this opportunity to work toward improvement. Our on-site staff has been made aware of this and has contacted you to assist and gain insight so the community can improve. We thank you for your patience and for choosing to make your home here with us at the Stonegate at Towngate community. Best, Weidner Customer Service
Not satisfiedsubmitted by Julie W. - |Recommended: NoUpon move in carpet was dirty and stained. carpet was not adhered to the walls in several areas. Apartment smells like a basement. Various areas of the apartment home were not thoroughly cleaned. Some photos were provided to staff and the former was requested to be added to our file. Trash spills will remain on premises for multiple days. Other tenants do not clean up after their dogs. The immediate area of the office is presented clean but the buildings and walkways are less clean. We have had several roaches despite multiple complaints and exterminator visits. We have had 3 mice to date and another last night. We are not attracting the roaches or mice due to our lack of cleanliness as evidenced by the exterminator's statement upon arrival the first time, I don't know why a mouse would want to come here this place is spotless . Upon move in the washer was broken. We had to make 2 requests before this was followed up with and waited SEVERAL days for repair. We requested to be added to wait list for garage. This was requested three time due to the request not documented the first 2. We lived in this community 10 years ago and we were very satisfied. This was the reason for our return. We are far less than satisfied presently. The ongoing roach and mouse problem is significant and we will likely leave the community before the lease term is up. I have not submitted a yelp review in hopes that these problems can be resolved.
response from property -Hello Julie, my apologies that you are experiencing difficulties at your community. We would be sad to see you go and are hopeful we can resolve this. I would be interested in connecting with you on the items included in the review at your earliest opportunity. Please do feel free to contact me at 855.411.9343 or at customerservice@weidner.com. Best, Weidner Customer Service
Its 50 50submitted by Freya W. - |Recommended: NoI would tell someone interested in renting that the location looks great and in a nice location. However, parking sucks. A tenant can never have guest over. I would tell them them I believe Im getting over charged for water usage.
response from property -Hi there Freya, Great to hear that you are loving the location of of the Stonegate at Towngate community and if you have any questions at all regarding your utility charges, please do not hesitate to connect with the on-site team directly at 951.656.3989 or via email at stonegate@Weidner.com as they are happy to review any charges and answer any questions you may have. Kind regards, Kristie - Weidner Customer Service
The walk ways are very dirty, need to be cleaned.submitted by Valerie H. - |Recommended: YesOther than the above the complex is comfortable.
response from property -Hello Valerie, We appreciate hearing your feedback and thank you for mentioning specific items so that we are aware of the source of your frustration and can take this opportunity to work toward improvement. We thank you for your patience and for choosing to make your home here with us at the Stonegate at Towngate community. Kind regards, Kristie - Weidner Customer Service
Staff Brittany issue better customer service skills training needed submitted by Tracey B. - |Recommended: Yesstaff is pleasant knowable with one exception staff member Brittany NOT helpful, and lazy she let my work order sit on her desk for a day I had to walk in office to get update on schedule date for repairs only to find out she never turned it in POOR SERVICE rate Brittany 0 second week problem with mailbox Last resident in with my apartment had a 3 months overflow of mail I took the mail to the office gave to Brittany she informed me that I need to go to the postoffice fill out a return to sender PoorService once again by Brittany Rate her 0 again Why do I have to do her Job that you are paying her for I if you can AVOID BRITTANY with all cost you just might have a pleasant experience
response from property -Hello Tracey, We take each review seriously and look at ways in which we can improve for our residents. Your feedback is appreciated and if you have interest in providing additional details of your experience so that we can work toward improvement, please do not hesitate to connect with our Customer Service department at 855.411.9343 or via email at customerservice@weidner.com at your earliest opportunity. Kind regards, Kristie - Weidner Customer Service
This is an OK place for the price, some upgrades should be madesubmitted by Leta T. - |Recommended: YesI have enjoyed living in this community however, would like to have had nicer fixtures bathroom and kitchen sinks are in need of updating due to cracks and rust .
response from property -Hi Leta! Thanks so much for the feedback, we appreciate hearing from our residents! I'm glad you are enjoying your home, I will pass the items you noted along for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Best, Weidner Customer Service
Nice, well maintainedsubmitted by Victoria F. - |Recommended: YesHave been living here for about 3 months, so far I love it - everyone is friendly and helpful
response from property -Hi Victoria, thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at Stonegate at Towngate community - welcome home! Best, Weidner Customer Service
Aside from parking I adore my apartment submitted by Kim W. - |Recommended: YesParking is a bit of a nightmare but overall I love this complex. Well maintained, safe feeling , conveniently located. Quiet.. love it here
response from property -Hi Kim, we enjoy hearing that you love the Stonegate at Towngate community - we value hearing your feedback and appreciate you taking the time to let us know your thoughts. Welcome you home! Best, Weidner Customer Service
Clean place with professional staff.submitted by Jose G. - |Recommended: YesVery nice, clean place with many good restaurants near by. The parking situation is horrible if you have a second car and come back home late. Overall a good experience.
response from property -Hi Jose, great feedback! Thanks so much for posting and letting us know that you are enjoying your home at the Stonegate at Towngate community. We appreciate the 5 star rating along with you sharing your concerns. Best, Weidner Customer Service
Nice and quiet place to live. submitted by Isaac R. - |Recommended: YesIt needs more maintenance in the waste trash area, hallways are super dirty, be more strict on the patio restrictions, dogs desposior. Residents are not responsable about cleaning after their dogs. Parking area is a big issue at this moment for me.
response from property -Hi Isaac, great feedback! Thanks so much for posting and letting us know that you are enjoying your home at the Stonegate at Towngate community. We appreciate the positive rating along with giving us the chance to improve. Best, Weidner Customer Service
Beautiful but neighbors are too loudsubmitted by Jasmine J. - |Recommended: YesThe spacious apartments and the quick maintenance repairs. However, there are a lot of gnats in the apartment that i've been trying to get rid of for a month. Also, my neighbors are loud all the time, its really disturbing since i have to be up early for work.
Nicesubmitted by Franceen E. - |Recommended: YesAlright
This is a great place to livesubmitted by Nadir K. - |Recommended: YesI would definitely recommend living here.
response from property -Hi Nadir, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
Very nice submitted by Skyjanique K. - |Recommended: YesIt's pretty quiet. Parking sucks but other than that it's ok
I think this residence is very convevient and great to live in.submitted by Ronald M. - |Recommended: Yes I enjoy living here.
response from property -Hi Ronald, this is Jen from Customer Service.Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Stonegate at Towngate Apartment Homes, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Stonegate at Towngate Apartment Homes, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose