Quiet, peaceful place to live|Recommended: YesThe insulation in the apartments are great, almost all of the office staff is wonderful and so helpful. When we first moved in, there were some issues with the apartment being clean and ready, and the staff was quick to rectify the situation. Rent is not bad, but you pay for trash and water which is about 20 month per person. We really like living here. Thank goodness we have parking spots because there is never any, and you have to keep getting 5 day parking passes for your guests. Wish they had permanent guest passes for tenants and more parking. Other than that, great place to live.
Hello Susan, I'm Kristie from the Customer Service department and I thank you for taking the time to let us know where the on-site team and community as a whole are excelling as we appreciate hearing your feedback. Kind regards, Kristie - Weidner Customer Service
Would not recommend |Recommended: NoNo parking will need to pay extra Pet rent If you live on first floor apt will flood when it rains my apt flooded 4 times and they don't care just say it's happens and won't do any about getting proper drainage Lots of creepy crawlers Roaches, lots or spiders, roly poly, scopians, even though they send a pest guy it's still doesn't work Walls and window are thin you can hear everything
Hello John, We appreciate hearing your feedback and my apologies that you are experiencing some frustration. We read all of the online reviews with the goal of providing the best customer service possible for our residents. If you have interest in discussing your experience in further detail, please do not hesitate to connect with Wendee in our Customer Service department at 855.411.9343 or via email at email@example.com at your earliest opportunity. Take care, Kristie - Weidner Customer Service
A home you look forward going to epically after work in the oil field.|Recommended: YesVacation at home. Going to the pool year round and open cabanas to grill at on days off with the family. Along with resort style housing. No apartment in odessa compares.
Hi there Joshua, I am so glad to hear that you are enjoying the Andalucia Villas community and are able to take advantage of the many amenities that are available for our valued residents. I love the cabana's as well! Take good care, Kristie - Weidner Customer Service
Customer service needs to be improve, more professionalism and understanding from their behalf. |Recommended: NoThe loving cost of the apartments are too high for the treatment we received from the manager. Parking spots are annoying, worse for visitors. No flexibility from manager to help you find or inform me of a possible closer parking space to your apt.
Lived here since Feb 2015|Recommended: YesI'm a big fan of Andalucia, no major complaints. Not cheep, but prices coming down. Really nice apartment, excellent customer service
Hello James, I appreciate hearing your kind words regarding the Andalucia Villas team and community, I'll make sure they hear about it! Thank you as well for choosing to make your home at a Weidner community. Kind regards, Kristie - Weidner Customer Service
Great at some things, Poor at others.|Recommended: YesI lived at Andalucia for two years. Pros - Excellent grounds keeping - Excellent response from maintenance, kind and friendly as well. - Ladies in the office are kind and helpful. - Probably the nicest apartments inside and out in Odessa, aside from maybe Tuscany. - Good location, easy access to 191, the Loop and I-20. Near shopping and dining. Cons - Horrible parking parking fees. Parking lot probably has 400 spots in it with 375 being covered. I find it asinine and quite frankly unethical to charge for covered parking when that is basically the only option given. Other than the 100 month garage, that is. - DO NOT RENT A 1ST FLOOR APARTMENT, THEY FLOOD DURING HEAVY RAIN My apartment was on the 1st floor, and flooded twice this past year. Why Because the apartments themselves are BELOW GRADE. That's not a theory, that's what one of the ladies in the office told me - Lots of bug and dust to contend with, but that may just be on the first floor. - Lots of people seem to like to drag race down 52nd St. or JBS late at night, which is very loud. This isn't Andalucia's fault obviously, but it is an issue to think about. - Rent was steep but it's West Texas, what are you gonna do Bottom line The staff at Andalucia Villas take pride in offering the best product they can to their community. As much as I may disagree with some of Weidner's corporate policies i.e. parking fees the people you will interact with are awesome. Overall, I've really enjoyed my time here.
Hello Benjamen, Thank you for taking the time to post. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. Please know that we value hearing your feedback along with your choice to make your home with us here at Andalucia Villas Apartment Homes. Kind regards, Kristie - Weidner Customer Service
This place is like living in a resort |Recommended: YesA nice sparkling pool that is never closed, a warm hot tub, lots of grills to use, even places to really play with your pet What else is there When living in an apartment you automatically assume you can hear everything... well not here I haven't heard a peep from any neighbor This is the most pet friendly place I have ever seen. Aside from minimal available parking without paying for a covered spot, this place is absolutely an A .
Hi there Laura, I'm Kristie from the Customer Service department and it is a pleasure to hear that you are enjoying the amenities that the Andalucia community has to offer. We value your choice to reside with us at a Weidner community and appreciate your 5 star recommendation. Kind regards, Kristie - Weidner Customer Service
Overall great place |Recommended: YesAfter dealing with the limited parking and just opting for a garage this place is quiet and well kept and overall a very nice place to live, I plan on staying here a while
Hello Mario, I am so glad to hear that you have opted for a garage and that you are having a quiet, positive experience on-site. We value hearing your feedback along with your five star rating! Take care, Kristie - Weidner Customer Service
Not the best I've lived in|Recommended: YesWell to start THE GATES ARE LITERALLY NEVER CLOSED Please tell me what the point in living in a gated community if its not actually gated. Also my apartment if lopsided, there are various dips and rises in the floor. I can here my upstairs neighbors banging around at 1am when I have to be up early for a test, more than once has their dog made my lights flicker and shake because of how big he is, I mean really you really think its best to let someone with a 90 lb dog live on the 3rd floor I do really like my apartment, but I can tell you that it was made poorly and when I moved in there was a giant stain on the carpet that Gail didn't seem to care about, which made me wonder if the carpet was even cleaned before I moved in because of how rough it was. Don't get me wrong, I like the staff but overall not the best.
Best Decision I've Made |Recommended: YesI absolutely LOVE my apartment and the location. The grounds are well kept and the staff are always amazing Parking can be a little bit of a rough situation at times, but for the most part its fine. I pay for my parking to ensure that I OR my guest always have somewhere to park.
Hello Amanda, Thank you so much for taking the rime to post feedback of your residency with us online. It is great to know that you LOVE your apartment home along with the location - that can make all the difference! Take good care, Kristie - Weidner Customer Service
Beautiful property, ok place to live|Recommended: YesParking - 1 star parking is generally atrocious, unless you pay extra for covered or garage. Guest parking is very difficult to come by, and I ended up almost never having guests over due to this. Noise - 2 stars Could have just been my own upstairs neighbor, but I was a little concerned my light fixtures were going to fall every time they walked across the living room. Grounds - 5 stars beautifully maintained property Construction - 3.5 stars My only complaint here was the flooding when it rained, but I believe new construction was started to correct this Maintenance - 5 stars very timely Staff - 4 stars Seemed short staffed most of the time I needed to go to the office, but the girls who work there are efficient Overall - 4 stars
Hello Nastasha, Thank you for taking the time to write your review and for providing feedback on what we are doing well, along with what we can do better. We take each review seriously and look at ways in which we can improve for our residents. Your feedback is appreciated and I will be sure to review your post with the on-site team. Kind regards, Kristie - Weidner Customer Service
Great |Recommended: YesNice quit place to live
Hello Miguel, Great to hear that you are enjoying a nice quiet place to live - thank you for posting your feedback online and for choosing to make your home at Andalucia Villas community! Kind regards, Kristie - Weidner Customer Service
GREAT PLACE TO LIVE |Recommended: YesLIKE BEING AT A RESORT
Hello Heather, I'm glad to hear that you have found a great place to live at Andalucia Villas. Please do keep us in the loop if you are in need of any assistance during your residency. Welcome home! Take care, Kristie - Weidner Customer Service
Looks good, but just a typical apartment.|Recommended: YesThe apartments looks good and they do a good job with landscaping and maintenance. Quality is questionable. Parking is atrocious. Unless you pay extra, it is almost impossible to find a space and Gold forbid you have a guest trying to find a spot. There is a good chance they will be towed at 300 a pop . Office staff is so so on responses about loud neighbors. Good response on maintenance items.
Hello Steven, I appreciate hearing your feedback on the landscaping and Maintenance team - I will be sure to let them know of your kind words:) I have also passed your review on to our Customer Service department and if you have interest in discussing your experience in further detail, please do not hesitate to call or email at 855.411.9343 or firstname.lastname@example.org to connect with Wendee as she is happy to try an assist you. Kind regards, Kristie Weidner Customer Service
Beautiful|Recommended: YesI think its beautiful however the parking sucks. there is never anywhere to park