Disappointed |Recommended: NoFor the most part the apartments are nice but I have had bugs in my apartment ever since I moved in. Even after numerous requests the bugs are still a problem. Most of the amenities are either broken or not usable. Very disappointed and would expect more considering the cost of rent.
Hi William, Thank you for the feedback and giving us the opportunity to improve. I have looked up the pest control log and show that they have been to your home and the dead bugs you find when you return from the rig is showing us that the treatments have worked. If you are still having an issue please let the office know as none of us want you to be living with any unwanted pests. Take care, Wendee - Customer Service
It's my home away from home |Recommended: YesIt's like coming home to a resort every day I love that when I'm out walking around, I don't feel like I'm in West Texas - I feel like I'm home in FL The environment is gorgeous makes me feel like I'm home while I'm living here.
Hi Jennifer, Thank you for the feedback, we love to hear from our residents especially when we are doing well. I am glad that you are enjoying your home and community. I will be sure to pass this along to the team. Happy Holidays, Wendee - Customer Service
I like the complex very much, and feel safe.|Recommended: YesI like it , and they should move to our apartments at Andalucia.
Hi Mark, Thank you so much for feedback. We love to hear from our residents. I will be sure to pass your review along to the team. Happy Holidays, Wendee - Customer Service
A nice quite community.|Recommended: YesGreat amenities, safe community.
Hello Daniel, Great to hear that you are enjoying your home and community - thank you for posting! Kind regards, Kristie - Customer Service
Hello Ryan, Thanks for posting - let's connect at your earliest opportunity so that we can discuss in more detail where we may need to focus a bit more energy with cleaning. I can be reached at 855.411.9343 or via email at email@example.com. Kind regards, Kristie - Customer Service
Make sure you read and understand the parking rules.|Recommended: YesParking Make sure you read and understand the parking rules before asking someone to help you move in. Cost me 1 2 day and 300 plus to get their car back from being towed. Spaces are tight Staff - cleaning My apartment - had some cleaning issues when we moved in. Love the apartment and enjoy the quiet and beautiful groups...like living at a resort. Thank you
Hi Ken, Thank you so much for the review! Yes we do have parking rules and it is always good to make sure they are understood. As with any apartment community, parking is a concern. In order to monitor the parking spaces the team must be very active on anyone who violates the rules. I am glad to hear that you love the apartment and are enjoying the community. Take care, Wendee~Customer Service
Andalucia Villas|Recommended: YesThese are one of the nicest apartments in Odessa TX. I am very pleased to live here. The staff is nice and friendly. The maintenance is Super fast The pool, landscaping and grounds are first class. I would and have recommended this place to friends.
Hello Crystal, I'm Kristie from the Customer Service department and I wanted to thank you for the positive feedback regarding the Andalucia community. I am happy to hear that you are enjoying your new home and that you have had a pleasant experience with the onsite teams. Kind regards, Kristie
Horrible palce to live, expensive and very poor service from manager sabrina and other staff. |Recommended: NoBan. bad super bad. Painful, horrible.
Hi Juan, this is Wendee from Customer Service. Thank you for your feedback. I would love the opportunity to speak with you regarding your concerns you mention. Please contact me directly at 425-250-2961 or email firstname.lastname@example.org. Take care, Wendee
Never again, bad communication, dissatisfied customer|Recommended: Nonice apartments nice infrastructure maybe its just the people around here. Had a problem with the administration and nobody helped me out since then.
Hi Jesus, this is Wendee from Customer Service. Thank you for your review. I have been in contact with the Community Director and is not sure what happened. We would like to encourage you to contact her at 432-272-7150 as she is more than happy to find out why your so dissatisfied in greater detail. Thanks again for the review and giving us the opportunity to improve. Regards, Wendee
Unfair|Recommended: Nogive and take
Hi Lionel, this is Wendee from Customer Service. Thank you for your review. We would love to get more information from you as to what is "unfair - give and take". Please contact me directly at 855-411-9343 or email email@example.com. I hope to hear from you. Regards, Wendee
Inconvienent |Recommended: NoExpensive and inconvenient. My car being towed especially upsetting.
Hi Holli, this is Wendee from Customer Service. Thank you for your review. I am sorry to hear that your car was towed. I would love to hear more about what happened. If you would like please give me a call at 425-250-2961. Regards, Wendee
Beatiful apartments but the bad outweighs the good.|Recommended: NoMaintenance is definitely better about keeping the complex clean. There is never parking, and I can hear everything in our apartment, from a baby crying next door, my upstairs neighbor dogs, and people walking (more like stomping) and being able to hear water flushing down through the walls is a little creepy. But I do love the appearance of the apartments.
Hi Cara, this is Wendee from Customer Service. Thank you for your review. We love the feedback from our residents. I will be sure to pass your review on to the site. Thanks again, Wendee
Resort atmosphere|Recommended: NoNicest apartments in the Midland-Odessa area. Quiet peaceful place to live and staff does an excellent job maintaing the grounds. Would recommend to anyone.
Hi David, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee
Maintenance/Parking|Recommended: NoFairly quiet; peaceful place to live. Prices are some of the highest in Midland/Odessa, however the apartments are newer than average.
I really like it here!|Recommended: YesThe pool is amazing, the splash park is always full of kids having fun, the dog park is a great place for my dog to exercise and the work out facilities has great entertainment. Love the up scale finish out in my Appartment. Staff is alway professional, But I do have a complaint! They REFUSE to help me sub-lease my Appartment when all the while they have a waiting list for three bedrooms, Not very kind if you ask me. I am being transferred to Dallas June 1st and everyone I find myself to rent it gets denied! So beware of that!!
Hi Alan, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I will be sure to get a copy of your review and your kind words to the office. Thank you again, Wendee