The office hours are very inconvenient |Recommended: Yesok
OK|Recommended: YesApartment prices is high but overall no complain.
Hello Christopher, Thanks for posting and please do keep us posted if you need anything while you are residing with us. We value your residency along with your choice to call Tuscany at Faudree your home. Kind regards, Kristie - Customer Service
Staff doesn't reply to requests and are unfriendly|Recommended: NoTo be honest I am in hell. Garbage is always overflowing, no where to park, loud neighbors who don't follow the quiet time rules and I have to be up at 5am EVERYDAY for work. I have asked for a copy of my lease still haven't received it, and the list goes on and on. Hidden fees and expenses. I was straight out lied to and I am very unhappy about the situation. My truck was towed due to no parking and severely damaged and I was told by the management staff shouldn't have parked there and just drive around until you find a spot...ARE YOU KIDDING ME Maybe these people shouldn't be allowed to have 10 visitors and 5 cars. I would like someone to follow up with me and resolve my issues or at least try to
Hello Kristy, Thank you for providing feedback regarding your residency with us. I am sending you a personal email to find a good time for us to connect. Thank you for your patience and I look forward to hearing back from you. Kind regards, Kristie - Customer Service
We love our home|Recommended: YesResort style living, I love coming home to a peaceful, clean and family friendly complex. The staff is very friendly and attentive. They are always there for any concerns that may arise. I have referred these apartments to friends. We wouldn't want to live anywhere else. I'm glad we chose here, we couldn't be happier.
Hi Armando, thank you for your kind words and 5 star review. I am glad to hear you "Love your Home". I will be sure to share this with the team. Take care, Wendee - Customer Service
Playground|Recommended: YesI am a satisfied resident of your complex. Many members of our friendly community who have small children are complaining of the lack of children-entertainment areas around our complex besides the swimming pool . This is why , I would like to suggest placement of a playground in our community. I realize that my suggestion might cause more expenses to the Tuscany-apartment complex management. However, I am sure that it is a good investment for the future attraction of potential residents to our community and increase of its prestige. Thank you.
Weidner's Second Chance|Recommended: YesAfter our first experience with Weidner at their Andalucia apartments I did not want another apartment with this company, however, The Tuscany at Faudree made me change my mind. The office and maintenance staff are wonderful and helpful people with extraordinary customer service The apartments are beautiful and I could not be happier with our experience this time around This apartment community is probably the best in town and has definately set a high standard for surrounding communities
I love living in the beautiful apartment and friendly community.|Recommended: YesLiving at Tuscany at Faudree is safe, clean and peaceful.
Hello Norma, I'm Kristie from the Customer Service department and I am so happy to hear that you are enjoying your community. We value your residency and thank you for choosing to call Tuscany at Faudree your home. Take care, Kristie - Customer Service
Nice Apartments but to small|Recommended: YesMost of the time it is ok except for the people who live above us making noise at all hours of the night and the parking is horrible
Hi Kimberly, this is Wendee from Customer Service. Thank you for letting us know about your concerns and giving us the opportunity to improve. I will let the office know of your concerns. If you would like to reach me directly at email@example.com. Wendee
Fitness Center needs to add weights, less treadmills.|Recommended: NoI would tell them it's one of the nicest properties in the area, but with all of the new apartments opening, there will be competition and to compete, you need to lower your rent, not raise it. Update the fitness center with more weights and less treadmills, so it can be more user friendly like your other Weidner properties. We pay for these amenities, but they aren't worth using. The pool is awful and not family-oriented. There needs to be someone out there on Saturday and Sunday to keep residents and outside friends from trashing it and bringing in glass bottles before someone gets hurt and their pets. And, there are several open-flamed grills on balconies that are being used, and I know this is in the resident handbook not to be used, what happened to be fined for them? I wish residents would follow the rules.
Hi Chris, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I'm glad to hear you like calling your community home, I'll take note of the items you noted for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Wendee
Friendly staff, updated look and appliances, awesome pool area, nice community!|Recommended: YesResort style :)
Hi Diego, this is Wendee from Customer Service. So glad to hear you love your community, we think they're pretty terrific too! I'll be sure they get a copy of your review and your kind words for them. Thanks! Wendee
Maintenance is outstanding, quickly responds to issues. Very clean place, see a grounds keeper daily picking up any debris.|Recommended: YesGreat experience, good response to any issues.
Hi Steve, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee
Nice but really crowded parking|Recommended: YesThe apartments are really nice, very spacious, the management is great but the rent is really expensive and unless you pay for a parking spot, good luck finding a spot!
Good community, a little too expensive, great management|Recommended: YesI would tell them it is quiet and the apartments are nice.