Good place to live.|Recommended: YesGood place to live. A little bit small compare to other places.
Thank you for your recommendation, Moises!
Such a great home for my family|Recommended: YesI was in a bit of a bind and had a hard time finding an apartment for my family to move into. The reviews posted for Visions scared me off initially, but when the clock continued to tick, I had to make a move. So glad I did The community breakfast and sometimes dinner events are a wonderful addition to the already friendly and supportive staff here at Visions. I have had a few maintenance issues, and all of them have been handled in a timely manner. I've only lived here for three months, but I'm excited to finish out my lease and if I had to renew right now, I would My family is so happy to live here Oh, and the residents Very friendly. On our first night here we were unable to locate our apartment for the second time. We drove around for a while in the completely wrong area and eventually gave up to ask some random residents if they could point us in the right direction. They dropped what they were doing immediately and literally ran around the complex to find our apartment number. Great first impression from both Visions' staff and residents The secondary and tertiary impressions have been just as good. Sorry for rambling on, but it's been a great experience to live here
Hi Dylan, We're so excited to hear your experience has been great so far! Welcome to the community. If there is every anything we can do to make you feel more at home, please do not hesitate to reach out!
Great place, close to shopping, easy access to the major highway|Recommended: YesNeighbors are friendly, mind their own business. Very quiet, I can hardly hear my neighbors above and below . The grounds are kept clean. The staff is always friendly and so helpful. Maintenance issues were fixed quick.
Thanks for the wonderful feedback, Londa! If there is every anything we can do to make you feel more at home, please do not hesitate to reach out!
Opinion of property|Recommended: YesI'm very happy living here, my apartment is nice and I've been very impressed by the staff when I placed a work order. They came the next day and fixed everything.
Hello Wanda, Thank you so much for your feedback. We are very happy you are enjoying your time in the Visions Community.
A safe and pleasant place to live.|Recommended: YesIt is very quiet and clean. Most people keep to themselves but are very courteousness neighbors. A very safe environment for anyone having to live on their own.
Thank you for the positive feedback, Malori!
Amazing apartment highly recommended|Recommended: YesIt’s awesome place to stay I can’t complaint everything thing perfect
Thank you for the wonderful review, Samer! We're so happy you are enjoying your home!
Well maintained property|Recommended: YesClean, comfortable, friendly, same. Too close to highway.
Thank you for sharing your feedback, Jonathan! We're so happy you're enjoying your home at the Visions community!
Love it|Recommended: YesIts a great place to call home
Thank you for the kind words, Angela!
It could be better|Recommended: NoThe maintenance isn’t great, and the parking is kinda bad...
Hello Matthew Shirk, Thank you for your feedback. In November of 2017 Visions Serenity changed its covered parking policy to a parking permit style. In September of 2018 Visions Energy also adopted this. Our ability to identify vehicles being stored on property, and subsequently free up those spaces has resulted in a positive reception. Lastly residents have responded positively to our ability to uphold the 1 vehicle per lease holder portion of the lease. Relative to your feedback about maintenance, I am afraid I am not able to dive into a concern as no specifics were given. I was able to see that of the 4 service requests submitted in during your residency all were completed within 24-48 hours. If you care to give any example at all I would be glad to hear it. again thank you for your feedback Daniel Gomez - Community Director
Our new apartment|Recommended: YesWe really like it here. We came into town and was in our new apt with in a day or so. It was great and easy. It is quite for the most part. Like that it is a family place, as we like to hear the kids playing.
Hello Roy, Many thanks to you for taking the time to post about your positive experience. I hope you continue to enjoy your time at Visions. Daniel Gomez - Community Director
Very clean, well maintained, and friendly community oriented|Recommended: YesIn the rare occasion that there is an issue I put in a service request and its done that day or the day after The staff are wonderful in the office and Conner who helped me apartment hunt for the first time gave outstanding customer service and ultimately was the reason I moved here. Thanks -Sarah
Get what you pay for|Recommended: YesThis apartment leans towards the more expensive side BUT it's so worth it. With all the amenities you get and the peace of mind. I've never felt more at home than i do here
Thank you for the positive feedback and recommendation, Gabrielle! We are so happy to hear you are enjoying your home at the Visions Community and are excited to have you as a resident! Take Care, Weidner Customer Service
Don't make a terrible decision like I did|Recommended: NoThis is the most stressful place I have ever moved I have worked in multi family housing and senior living for the last 14 years. I have managed communities very similar to Visions and have never treated anyone the way that I have been treated. I had several fair housing violations during one of my visits, I was promised an apartment and told I could not put a deposit down on it because I was a current resident and they are not able to do that so they held the apartment for me until Monday when someone who could do the deposit was available. I called in because I had not received a call from that person and they rented the apartment that was on hold for me to someone else. So the story goes on, they found a similar apartment for me and could not show it or anything that was laid out the same and when I saw maintenance there I peeked through the window and not at all what I was promised. I had to spend my day off looking at other apartments that they had available and found one on the 3rd floor. I was promised that I would have keys by the end of the day, this is on a Saturday, because they don't move people in on Sundays. I waited for hours for Christian to call me as promised and he never did. I ended up wasting money on a moving truck and on having a emergency service transfer. I didn't get a call back the next day either, I had to walk up to the office and ask to take care of what they promised me the day before. I did make a complaint with the office and ever since then I feel like Christian is on a personal vendetta to get me. I was told that my girlfriend was not allowed to visit since she was not on the lease, actually she was not allowed on the premises were his exact words. She applied to be added to the lease and no one called her to let her know what the decision was, again we had to call the office and were given a huge run around on what needed to be done. We were told several different prices that needed to be paid. No one can ever come up with the same answer at this place. The office staff clearly has no training as one of the employees broke a federal law and asked us all kinds of questions about my girlfriends service animal. They do not return phone calls and I am still waiting for maintenance to fix issues that i listed on my move in checklist and also put work orders in for almost a month ago. Please save yourself the headache of dealing with these people in what is already a very stressful time. Two thumbs down
Hi Zachary, We appreciate you taking the time to post a review and are disappointed to hear your experience has not been outstanding. When our residents go through the transfer process and add on additional roommates, there are requirements along with documentation that need to be provided to the office before an approval of transfer is made. Unfortunately until we have all that information, no keys can be issued. If there are any further maintenance items that need to be addressed in your new home, please do not hesitate to contact the office. If you have interest in elaborating on your residential experience, please do not hesitate to connect with our Customer Service department at your earliest opportunity (855.411.9343 or via email at email@example.com) so that we can discuss your residency in further detail and take this opportunity to work toward improvement.
Visions Review|Recommended: YesStaff is very accommodating. Work orders are done quickly. Property is well maintained.
Thank you for the wonderful review, Karen! We are so happy to have you as a member of the Visions Community. Take Care, Weidner Customer Service
Very well taken care of|Recommended: Yesquiet not to much noise, they have three nice pools, people brake the pool rules not a bad place to live a little on the expensive side. Free breakfast
Thank you for taking the time to share your experience with us, Barbara! We appreciate the 5 star review along with your recommendation. Take care, Weidner Customer Service