Heartbroken|Recommended: NoI would tell anybody looking to rent at this property to run like hell and never look back unless they enjoy submitting repeated requests for things to be repaired that don't get fixed, gates broken for the majority of the time you live there that allow dangerous people onto the property, broken glass and bottles, screaming neighbors, and SWAT locking people away from their homes for hours. I begged to switch to a safe sister property and was told that I could do so by paying a significant amount of money I don't have as a single mom with no child support. They say I can't transfer that lease for 30 days and that all the sister properties don't have availability by then. This property has zero ethics, morals, or integrity. I am INCREDIBLY disappointed.
Hello Kyrin, Thank you for providing feedback of your experience. I am glad to hear that the Community Director was in contact and was able to work out a suitable solution for you. We thank you for your patience and continued residency at a Weidner community. Kind regards, Kristie - Weidner Customer Service
Upset with payment system.|Recommended: NoI paid my rent on June 30th but had to go through this authorization process of having to receive a message and enter in a code. I didn't understand my payment wasn't complete as I went to my dashboard and saw a 0 balance thought everything was fine. though now I am being charged, 86.00 becuase this step wasn't fully completed. I feel this is an unfair way to pull money out of me. I also paid the 86 balance and it still shows there now and I am paying 62 in these convenience fees because your system is faulty at processing payments and telling me how much I owe. It is not clear to the user as to what is going on.
Hello Kurtis, Thanks so much for posting of your experience and my apologies for the frustration. I did send you a quick email today and if you have any questions what so ever, please do not hesitate to connect back with me or with the onsite team. Have a great weekend! Kind regards, Kristie - Weidner Customer Service
Getting Pricey|Recommended: YesI love the apartment complex, the amenities the staff however, I am going into my third year of renting at this property. I have a child in the military,so not really wanting to commit to home ownership. The price has gone up each year. This price increases have paid for things like pool umbrellas the previous set was still fine , new blacktop again, the property is not that old paint trim. If rent is going to be raised, I would prefer to see it go toward security doors on the units. Would allow for cross ventilation on nice evenings. Unfortunately, there is not an option to downsize within the community, so if the rent increases again, I am already researching other properties. As a point of reference, the rent is now almost 200 more than when I moved in, with no actual upgrades to the units themselves. I have rented long term at other properties that improved the grounds with NO rent increases. I do have to state that units are nice fairly spacious. Even with many young children on the property, it is a quiet community. I do feel secure being outside late at night.
Parking|Recommended: YesParking is my only concern sometime I have to park on the other side of the complex but reverting else is good people and staff are good
Oasis in the desert. |Recommended: YesBest looking apartments for a mile. It is pretty, they over water the lawns but not as bad as they used too. The sinks and plumbing leaks. They have been good to us though. The staff is friendly. The residents aren't really friendly. They just prefer to keep to them selves. Crime hasn't been bad at all expecially for the area. Pool gets a bit crowded during the summer. The kids seem to be good and polite as they always ask please, if they can pet my dog. Rent goes up 30 every year like every where else around here. Very diverse group of people.
Ok|Recommended: YesIt's noisy at times but it's OK.
Liking this place a lot|Recommended: YesI have only been here a while but I've been very impressed with the staff and the complex itself.
Hi Connie, Thanks so much for your feedback. We are glad to know that you are"impressed with the staff & community". I will be sure to let the team know. Take care, Wendee - Customer Service
Quiet & friendly community in a great location|Recommended: YesI have lived here for a year and I enjoy it a lot. I LOVE my apartment. Management is friendly & timely.
Hi Nicole, this is Wendee from Customer Service. So glad to hear you love your community, we think they're pretty terrific too! I'll be sure they get a copy of your review and your kind words for them. Thanks! Wendee
I love it|Recommended: YesI love living here. It is a nice and safe environment. The staff is really efficient and polite.
Hello Aisha, Excellent to hear that you are loving your home and we thank you for the kind words regarding the staff I will be sure to let them know that you are one happy resident and to keep up the great work! Be well. Kristie - Customer Service
Staff is caring and continue to improve property|Recommended: YesThe Halloween event was a big success. The staff put a lot of thought and hard work in bring the community out. From there costumes to all the dressed up children and adults and we can t forget our 4 legged friends that were in costume. Everyone had a good time, the kids got to spin a wheel to see what treat they would receive and everyone enjoyed the haunted house, popcorn, drinks, hot dogs and candy. The best costume was broke down into groups and the people cheered for the best costume. There were 3 well behaved dogs that was voted on to receive the big prize. I want to thank the staff and all the people that worked hard helping with this event. Thank you
Hi Richardina, this is Wendee from Customer Service. Thank you for your kind words. We LOVE that the staff puts a lot of thought into the resident functions and that they have a high turn out. Thanks again! Wendee
The management is an excellent hard working team dedicated to providing a safe and pleasant atmosphere. I love it here!|Recommended: YesThe apartments are beautiful at a great rate. Neighbors are friendly. The outer area is kept clean and the balconies are awesome!
Hi Paige, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee
Fantastic Staff and Community|Recommended: YesLike being at a resort
It's okay|Recommended: YesPoor security Security gates usually not working To many alley cats
Hi Joe, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I'll take note of the items you noted for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Wendee
It's quiet and the staff are very friendly|Recommended: YesI would tell them that i liked living here and would love to have them as a neighbor