It's a nice property. Little expensive|Recommended: NoIt's a quiet neighborhood with lovely views.
Hi Lesha, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents. Thank you again, Jen
Appreciation for prompt repair replacement of air conditioning unit|Recommended: YesThanks to Jose and Jesus for a very professional diagnosis removal replacement of my air conditioning unit. I was impressed by their ability to work across several skill-sets plumbing, electrical, mechanical HVAC to complete the project. The new unit runs significantly quieter than the old one.
Hi Greg, Thank you for taking the time to let us know about a recent maintenance experience. I am so glad to hear that the team was able to assist and promptly diagnose the issue at hand. I will be sure to pass your kind words along to them. Thanks again! Jen
This property is very eye pleasing, and quiet|Recommended: YesIt is a nice place, quiet, grounds well maintained, for an older property..location is accessible and very pretty location.
Hello Dottie, Great to hear that you are enjoying the location and having a positive experience while residing at the Mirador Apartment community. Thanks for taking the time to post your feedback online! Take good care, Kristie - Weidner Customer Service
I enjoy the property and love coming home. |Recommended: YesI would say it is like living at a resort.
Thanks for posting Roland - we appreciate the 5 star rating along with your recommendation! Kind regards, Kristie - Weidner Customer Service
Great place to live |Recommended: YesI love living at Mirador apartments. Hands down best apartments I have ever lived in. Not too happy with the maintenance guy that did most my work orders. He loves to do things the lazy way without caring if he is doing a good job or not. Other than that, great place to live.
Hello Fernando, Great to hear that you are happy in your home. Please know that we value hearing your feedback and I can be sure to connect with the on-site team regarding your previous maintenance repairs. If you have any items that may still be in need of a repair, please do not hesitate to let us know. Thank you for posting and for choosing to make your home here with us at the Mirador Apartment community. Kind regards, Kristie - Weidner Customer Service
Little pricey for what they are, but overall, not bad. |Recommended: YesGreat location near a lot Beware of golf balls always lock car doors. Parking could be better but overall a decent spot to live. For being older apts and the condition they're in they shouldn't be so expensive. Lived in sister community Bela rosa in anthem payed about 20 more for garage more room and better quality of apt.
Dishonest management team.|Recommended: NoDO NOT RENT HERE. Libby and the management team will have your vehicles towed without investigating a situation first. The regional manager will tell you if you have a 1 or 2 bedroom you are allowed only 1 vehicle and all others are subject to be towed as they are not a storage unit which is not stated in their lease . They charge you late fees because they post the wrong amount to pay and fine you for there mistake and do not even tell you about it until 1 month later. They charge to have packages delivered and left in the office. You can hear everything that goes on with your neighbors. STAY AWAY from the place. LOOKS are deceptive
Affordable luxery living|Recommended: YesIts a safe, clean, and nice place to live.
Not Bad|Recommended: YesWalls are paper thin.
Wonderful location most of the staff is less than desirable.|Recommended: NoFor the most part I enjoy living at Mirador. Although there are moments when I question why I'm paying more than 1000 a month to live here. I've lived in an apartment my whole life so I'm speaking from experience in this review. The maintenance is the worst crew I've ever had to deal with. They never show up within a reasonable amount of time and when they do finally show up I feel like they cut corners. Today they said they would be doing an annual inspection and that they would be at my apartment between 9 and 5. I stayed at home today to make sure that my dog would be okay when they entered. Come to find out they skipped my building to be done an hour early. I know this because when I asked the lady in the office where they were at 4 15pm today she said they packed up at around 4pm. When I tried to tell the lady in the office how I felt she was very short and rude to me. She's always short and rude though. She gave me a hard time a few months ago because I was excited to see the new Star Wars movie. She told me she thought it was stupid that anyone would be excited for a movie that hadn't been released yet. Lee Castro, the manager seems nice on the surface but he always seems really stressed out and overworked. The new guy in the office is really nice. Although, about a month ago I spoke to him in regards to someone putting large amounts of trash in the pet receptacle by my apartment. The reason I mentioned it to him is because that time the person who was dumping trash dumped several large pieces of glass creating smaller pieces of glass in the process in the receptacle. I have photos. The next day a sign was posted stating that no one should be dumping their trash in that receptacle. However, by the end of the week someone had ripped the sign off the receptacle and then someone dumped their trash in there again. The sign was never replaced and someone keeps dumping their trash in the pet receptacle. Which leads me to believe that the person dumping their trash and the person who ripped off the sign are the same person. I feel like maintenance would be better if there were either more people on the team or if the people on the team were replaced with a better maintenance team. The apartment complex I used to live in had a total of four guys in a similar sized complex, and I never had any issues. In regards to how the place is managed, I think if Lee had more support from his team more like minded people like the new guy then he wouldn't be so stressed out all the time which could lead to the residents having a little more respect for where they live. I've never lived in an apartment complex where the residents disrespect a managers note in any regard especially to where trash should be dumped.
I love it here.|Recommended: YesIt's quiet and well maintained
Hi Nadine, thanks for sharing your thoughts. We are glad you love it here! I will let the team know. Take care, Wendee-Customer Service
The office staff are very helpful and greet you with a smile.|Recommended: Yesvery nice and quiet
Hi Carolyn, thank you for your kind words and 4 star review. I will be sure to pass this on to the team. Take care, Wendee - Customer Service
Great views, good service, nice apartment.|Recommended: YesI have had nothing but good experiences so far. The grounds are well kept, the views are amazing, and everyone I have dealt with has been professional and friendly. An added bonus is being able to hear the coyotes during some sunsets. I recommend Mirador
Hello Rick, Thanks so much for the great feedback regarding your residency with us. I'm Kristie from the Customer Service Department and I am happy to hear that you are enjoying your home and have had a positive experience. Kind regards, Kristie