Good|Recommended: YesHad a pleasant time renting here
Hi, Josiah, my name is Eddie and I am the Community Director of Monterra. Thanks so much for the feedback, we appreciate hearing from our residents! I am glad to hear you like calling your community home. I will be sure to pass along your kind words to the team! Thanks again! – Eddie
Could have better managing with maintenance|Recommended: NoI've been living here for 1 month and my apartment was not ready and still have things in my apt that havent been fixed.
Hi Lyliana, Thank you for taking the time to share your feedback with us. We are thankful you took the time to share your living experience. The Monterra team has reached out to you to further discuss your concerns, as we would love to take care of any items in your home that are not satisfactory. Please feel free to contact the office directly at 602.795.1600 or firstname.lastname@example.org We thank you for giving us the opportunity to improve and we look forward to hearing from you soon!
It is ok, it was last minute choice|Recommended: NoYou can't hear your neighbors, if you don't have a parking spaces sometimes it is hard to find really tight spaces . Maintenance took 2 weeks in a half, boiler is a a closed door with rug under it.
Hi Michelle, Thank you for taking the time to share your feedback with us. We are thankful you took the time to share your living experience. We would love a chance to address your concerns. Please do not hesitate to connect with our Customer Service department at your earliest opportunity (855.411.9343 or via email at email@example.com) so that we can discuss your residency in further detail and take this opportunity to work toward improvement.