Would give zero stars if i could |Recommended: NoI do not like it here. Its very unsafe. I have had 5 or more people try to break in while i was home and i have only been here for a year. Mold and ceiling leaks everywhere. They also changed office hours so it makes it impossible to talk to anyone or come to the office. The new paint on the buildings is so ugly. They are now charging to receive packages and they usually misplace them.The office staff is always in your business and they are raising the rent...i cant wait to get out of here.
Hello Danielle, Thank you for posting and my apologies for the frustration you are experiencing. If you have interest in discussing your post in further detail, please do not hesitate to connect with me. I can be reached at 855.411.9343 or via email at email@example.com. Kind regards, Kristie - Weidner Customer Service
Could be better.|Recommended: NoStaff needs better training on knowledge of the apartment complex. Staff needs to have a nicer attitude towards their attendants. They also need to better communicate with each other - perhaps having a meeting every morning with your staff on followups, changes, etc. There are certain issues that need addressing are the following 1. Need more handicap parking and ramps 2. Plumbing issues need to be done by a PLUMBER not a maintenance employee. 3. Lights on stairwells and hallways on apt buildings needs to be periodically check 4. Too dark, need more lighting 5. Also electronic communication does not work well, need to go back to paper 6. When moving in, your staff needs to make sure it is ready for move in
Hello Angela, I appreciate hearing your feedback and I will be sure to connect with the on-site team regarding the items mentioned in your review. If you are having issues with any sort of electronic communication, please do not hesitate to let me know of your experience so that we can work toward improving the process. If you have interest in discussing your post in further detail, please do not hesitate to connect with me. I can be reached at 855.411.9343 or via email at firstname.lastname@example.org. Kind regards, Kristie - Weidner Customer Service
Could be better.|Recommended: NoCould be better.
Hello Andrew, I'm Kristie from the Customer Service department and if you are willing, I would be interested in connecting with you to find out how we can make things better and how I may be able to assist. I can be reached at 855.411.9343 or via email at email@example.com. I look forward to speaking with you. Kind regards, Kristie - Customer Service
Love the apartment great office staff and they do make you feel welcome no bugs no prblems except for there are issues with weather stripping around the front door which I tend to address.|Recommended: YesGet an apartment here Great community
Hello Stephen, I appreciate hearing from you and knowing that you are having a positive experience with the on-site teams and loving your apartment home! Take care, Kristie - Weidner Customer Service
I think this is a great complex.|Recommended: YesI really like this complex, the new management is making a lot of improvements. They are quick to fix any maintenance problems and the office staff are great at helping you with any needs or concerns.
Hello Scott, Thanks for taking your time to post and for the kind words. The on-site teams are working hard toward improvements and I will be sure to let them know that you appreciate their assistance. Have a great day! Kristie - Weidner Customer Service
I'm impressed |Recommended: YesI lived near the Paradise Valley Mall in a nice complex and so was hesitant to move here. Villas at Cave Creek is well-maintained, staff is friendly, helpful and responsive. My apartment hasn't been upgraded yet, but I like it. There a few minor problems, but I don't have to worry about maintenance fixing them they are quick to resolve problems. And I love the new paint on the exteriors
Hello Kathleen, Great to hear from you and thanks so much for taking the time to provide feedback of your experience with us. We value your residency along with your choice to call the Villas at Cave Creek your home. Take care, Kristie - Weidner Customer Service
It's getting better|Recommended: YesIt ok, a little on the loud side if you have upstairs neighbors. Parking is not adequate, Screens have tears wholes, but they are starting to repair things around here. It might be another 6 months or so before this place is even close to the amount of rent they are asking for.
Hi Penny, Thank you for taking the time to give us your feedback. I am glad to hear that you are noticing an improvement. It is always hard when there is new ownership in any industry. Take care, Wendee - Customer Service
Happy resident |Recommended: YesWhen I first came to view the apartments, I was very pleased Received the most excellent service from Rudy Very pleasent, very respectful and friendly Accommodate my babies and I, was very understanding to my needs as a resident. I am very happy with my decision moving to Villas at Cave Creek
Hello Anna, I am so glad to hear that you are a HAPPY RESIDENT and that you have had a positive experience with the on-site teams. Welcome home! Kristie - Customer Service
I think this property is great.|Recommended: YesBeing young, it's hard to find a place to get out on your own and Villas At Cave Creek have definitely helped me get ahead of the game by helping me move into my new apartment in a timely fashion and be helpful the entire step of the way. The office people are great, both resourceful and respectful, and are able to help the best they can. The maintenance guys are really cool and get things done quickly and effectively. Overall, I think these apartments are great and would recommend them to a friend.
I like my apartment but have issue with roaches and need corrected in my unit.|Recommended: YesI love the staff and location. overall great experience so far. Just need to get my unit inspected for roaches asap.
Looking better now with new outside paint repairs, hope inside next |Recommended: YesRent is reasonable but the interiors of apartments really need updated, they are in old shabby condition. Cabinets, carpeting, ceilings, and the walls are an awful rough texture I wish they would change. We really need Recycling Bins for this complex.
Quick to address any issues|Recommended: YesThese apartments are affordable and nice. The landscape always looks well kept and there isn't any trash outside.
Hello Desiree, I love hearing that you are enjoying your home at an affordable price and that the on-site teams are quick to respond! Kind regards, Kristie - Weidner Customer Service
Unhappy|Recommended: YesThere is always someone in my parking spot, dog poop everywhere by my apartment. You guys have a bad bug problem and I'm a clean person. And wish there was a place where I could be that my kids and I don't have to deal with smokers, can't even open my window without breathing it in I know that's not your problem. But the dog poop everywhere is when you have little kids and can smale it.
Hello James, I appreciate hearing your feedback and I can be sure ot connect with the site in reference to the dog droppings and if you have interest in discussing your post in further detail, please do not hesitate to connect with me. I can be reached at 855.411.9343 or via email at firstname.lastname@example.org. Kind regards, Kristie - Weidner Customer Service
Okay|Recommended: YesI have requested that my dishwasher be fixed because it does not wash the dishes sufficiently. It leaves a nasty white coat around it every time. I have requested at least 7 different times for maintenance to look at it, but because it turns on , I am unable to get a new dishwasher. I have had to wash my dishes my hand for the 8 months that I have been in my apartment, and I don't believe that is appropriate. also, parking is horrible because there are no easy parking spots for guests. Also, there is an abandoned truck that has been there for 5 months blocking a closer spot to my apartment and because the tags are not expired management has decided not to anything about it. I have contacted around 6 different people about at separate times. There are positives about the apartment like the new renovations and management staff, but there are a couple things that just really be irritating. Lastly, the new paint job is not what I expected, and they left some of the old paint which makes it look not as aesthetically pleasing.
Its Improving|Recommended: YesThat the new owners are making huge improvements, and things are looking up