Great|Recommended: Yesoverall a great appartment complex
Hello Jennifer, Thank you for posting your feedback and I'm happy to hear that you are loving your community! Thank you for choosing to reside at Villas at Cave Creek. Take care, Kristie - Customer Service
On my 2nd year |Recommended: Yes-Prior management company seemed ok. Very timely in repairs or replacements of appliances when needed. -Grounds keeper is doing a great job in maintaining the property -Could use more parking availability - Would be nice if the REVIEW site was readable - dark blue background with black font leaves little to be desired - can't read questions
Moving Out|Recommended: NoI've lived here for two years. It has progressively gotten worse to the point where I've decided to leave. It wasn't a palace when I moved in but it was quiet, felt safe, and was affordable. Now it feels unsafe and the rent is going up. Terrible customer service. I would not recommend this place to anyone.
Hello Aaron, My apologies that you have had a difficult time residing at Villas at Cave Creek. We have just acquired the community so if there is anything that we can do to help at the present time, please do not hesitate to let us know. I can be reached at 855.411.9343 or via email at firstname.lastname@example.org. Kind regards, Kristie - Customer Service
Hello Emanuel, Thanks for posting and if you have interest in connecting to elaborate on your review please do not hesitate to connect with me. I can be reached at 855.411.9343 or via email at email@example.com. Kind regards, Kristie - Customer Service
Villas review|Recommended: NoSome of the office people aren't as helpful and can be rude. People with pets let their dogs poop in the gravel and they don't pick it up which ends up smelling bad. But for a work request they are pretty good at answering fast which is good.
Hello Leslie, Thank you for the kind words regarding the Maintenance team - I will be sure to pass your review along so they know to keep up the good work. Since we have acquired the community we have installed 3-4 additional pet station areas and are addressing the community policy enforcement as well. We look forward to the improvements that these efforts will make. Please do keep us posted if you have any additional concerns. Kind regards, Kristie - Customer Service
It is a Nice place to Live But I think the insulation is out Dated in the Buildings.|Recommended: YesIt is a Large community and most of the People are nice and it is somewhat Quiet Here off the Main Road and they have a great staff and Maintenance team.
Hello George, I'm Kristie from the Customer Service department and I appreciate hearing your feedback. I am happy to hear the kind words for the on-site teams - I will be sure to let them know! Kind regards, Kristie - Customer Service
Bugs and Roaches, Disgusting|Recommended: NoI've lived in many different apartments and townhouse in my life. This is by far the worse in regards to roach problem. They spray but the come right back. It's disgusting I'm sorry I made the decision to sign a lease here.
Hello Jackie, I'm Kristie from the Customer Service department and we have just acquired this property so I am hoping that we can work together toward making progress for you. I'd like to connect as soon as possible so that we can address any issues for you immediately. I can be reached at 855.411.9343 or via email at firstname.lastname@example.org. Kind regards, Kristie - Customer Service
Contact with office|Recommended: NoWhy doesn't anyone answer the phone or reply to portal emails
Hello Gina, I am sorry that you have encountered this frustration. I have spoken with the Community Director and she did let me know that this is a priority and if you are still in need of any information what so ever - please do let me know and we can be sure to address your concerns. I can be reached at 855.411.9343 or via email at email@example.com. Kind regards, Kristie - Customer Service
It needs alot of improvements|Recommended: YesOverall, the apartments are nice but the plumbing is my worst issue and maintenance is a joke. The safety is not that great anymore either.
Hello Melody, Thank you for your feedback and we do have plans for renovations on-site. If you have any safety concerns please do connect with the office or I can be reached at 855.411.9343 or via email at firstname.lastname@example.org. Kind regards, Kristie - Customer Service
Love it here|Recommended: YesI just absolutely love living here
Hello Samantha, I'm Kristie from the Customer Service department and it's great to hear that you love living at Villas at Cave Creek! We value your residency along with your choice to call this community your home. Kind regards, Kristie
For me it si good, clean,quiet, good neighbors|Recommended: Yesexcellent
Hello Maria, Thanks you for posting and I am happy to hear that you are enjoying the community and your neighbors. Take care, Kristie - Customer Service