Apartment|Recommended: YesStaff are very friendly. Maintenance is very prompt and efficient. Parking is good and love the fact that it’s gated.
Great front office staff|Recommended: YesThe front office has been helpful from day one. They worked with me when I was having trouble with the online payment system for rent. They were also helpful and courteous when I lost my phone away from the property , letting me use their office phone to try and track it down. And the system for making maintenance requests is quick and convenient. I made a request and maintenance responded the next day. Everything isn't perfect, but my only real complaint is having noisy neighbors living above me. Other than that, it's been great.
Could use an upgrade, especially residents who've been living here for years.|Recommended: NoIt's a nice location, but other than the lobby, they don't take care of the grounds.
Beautiful.|Recommended: YesIts cozy and comfortable here.
Clean|Recommended: YesAsk questions....ask questions....walk the property......ask questions about parking, and the actual set up of these apartments. Don't rely on Yelp I would tell others about the apartments, but I would also be honest. You could have better quality and or newer appliances. It seems as though everything is constantly breaking, being constantly repaired, but not being replaced This apartment is not made for seniors The parking area and bringing in groceries is terrible I would love to see how the management owners of Weidner homes live. My husband and I will stick it out for now Thank you Yusif and your staff for your kindness.
I think this property is wonderful and exceeds expecations.|Recommended: YesI would tell them that I thoroughly enjoy living here and I would highly recommend the complex.
Neat, Orderly, and Dependable|Recommended: YesI am very pleased with my apartment at Mozaic. I enjoy the location of my apartment and the cleanliness of the grounds. All questions are answered in a timely manner and staff are very dependable. The tenant above us is a little noisy and we have had a package stolen in front of our door. If delivery personnel could remain consistent and deliver packages to the main office when we are not home, this would be greatly appreciated.
Great apartment rental |Recommended: YesAsides from the noise from the neighbor living upstairs, overall this apartment are great Friendly staff
Clean and professional. Well-maintained property overall. |Recommended: YesThe complex is clean and free of litter. It's a pet-friendly community and the residents are generally pretty good about cleaning up after their pets. Maintenance is responsive however, sometimes they don't fully read the request and miss items that need to be repaired replaced. The leasing office staff are friendly and professional. The parking garage exit gate is frequently broken left open. It's a quiet property, which I love
Grounds are dirty and not maintained. |Recommended: NoThe apartment itself is sufficient and nice, shower water pressure isn't great and can hear upstairs neighbors often. The hallways are embarrassing and need to be power washed desperately. The organization of large vehicles in the garage is a massive safety hazard. The fence gates are broken and have really crude looking repairs on them, for example the gate on the southwest corner nearest fire station.
Pretty Good|Recommended: YesThe toilet stinks, I've tried everything to make it smell better. And, one time I put in a work order to have a closet door fixed but they didnt fix it, same thing with the drier which just only kind of works. I'll try again in a couple months because I just moved in. Other than that the place is nice maybe a little over-priced. Maintenance guys were here fast and very polite. Fixed the fridge without a hitch.
We value hearing your feedback and knowing that you are enjoying your home along with the on-site team at Mozaic at Steele Park. Thank you for posting and for choosing to reside with us at a Weidner Community. Take good care, Weidner Customer Service
Great location and apt layouts|Recommended: Yesgreat location, love the apt floor plan, storage, washer dryer in units
This Property is good to live in |Recommended: Yesbeing close to downtown
Great affordable option with options for everyone|Recommended: YesI have been very pleasantly surprised by my experience living at Mozaic at Steele Park for the last 3 months. After reading some of the older reviews I was somewhat hesitant about the management and wasn't sure the population and noise level would be what I was looking for. I opted for a 2BR1BA, and it was the most spacious option for the price in the area. The grounds are very nice, clean, and surprisingly quiet for how many units are here. The included parking that connects to your floor is a big plus. So far the staff have been very friendly and professional to interact with. My first month living here there was an issue with my automatic bill pay, causing my rent to be several days late. They were very understanding and accommodating, and all the fees were waived. The maintenance staff are very attentive and quick, they are almost always at my door within hours of placing a request and I know they work very hard. The complex is in a complicated part of town because of the VA population, but the gated aspect makes this a very safe place to live and I do not feel uncomfortable, even as a single female. There are all types of people living here, from young professionals to families. Indian Steele Park is right across the street and a great place to get some exercise, and the lightrail is less than a 10 minute walk. Some really cool places to eat around here too This is a great place if you are looking for a comfortable, although not entirely modern or updated, but spacious and convenient location to live.
Hi Kristen, this is Jen from Customer Service. So glad to hear you love your community, we think they’re pretty terrific too! I’ll be sure they get a copy of your review and your kind words for them. Thanks! Jen
Great Place to Live |Recommended: YesMy roommate and I love living here Maintenance requests are super easy to fill out and the crew is quick to come and fix it all. Not that we ever feel unsafe, but it is very nice knowing the entire property is locked and that there is security patrol.
Hi Meagan, we love hearing that the Mozaic community is a "great place to live" - we value hearing your feedback and welcome you home! Best, Weidner Customer Service