Great place to live|Recommended: YesThis complex has a great and competent staff Their maintenance workers are very speedy and nice. The parking is good, it is a parking garage with guest parking on top
Thank you for the positive feedback and recommendation, Emilee!
Quiet, clean complex with reasonable rent rates|Recommended: YesIt's quiet, clean, and the common areas are well maintained. Maintenance workers seem a bit rushed at times, and non-emergency calls sometimes take longer than we think they should. Been having trouble with an appliance since we've moved in, and nothing has been done to find a real solution or replace the appliance with a working one. That has been--and continues to be--our only frustration. Complex convenient to shops and restaurants, and parking space in garage is not far from apartment, at least in our case.
Hi Jennifer, Thank you so much for sharing your experience with us. We appreciate hearing both the good and the bad, as it helps us improve your home and your experience. I'm disappointed to hear that you are having an issue with an appliance. We would like to speak to this about you in more details to ensure it's taken care of! Will you please contact our Customer Service department at 855.411.9343 or via email at email@example.com at your earliest convenience so we may address this for you? We look forward to hearing from you!
Well maintained.|Recommended: YesIt's safe.
Dear Casey, Hello I am Bernadette the Community Director at Mozaic. I appreciate your positive feedback and love that you feel Mozaic is a safe place to call home. We strive to promote a happy and safe community. If you need anything in the future or have additional comments please do not hesitate to reach out to my office. Sincerely Bernadette Community Director
Location|Recommended: YesLocation is amazing. Inside of apartments are great. The grounds are the only problem. Lots of dog poop.
Kareem, Thank you so much for the feedback. We are dedicated to our site standards and will be addressing your concerns asap. Please do not hesitate to reach out to me at 602-795-3900 if you have any further issues. Sincerely, Bernadette -CD Mozaic
Could use some upgrades|Recommended: YesOverall, it's solid. AC is very loud and the ceiling fans and light figures are a bit dated. But its maintained well, good security, great price, great staff, and great location.
Thank you for the feedback, Todd! We are so happy to have you as a member of the Mozaic at Steele Park Community. Take Care, Weidner Customer Service
Not so good|Recommended: NoIf you move in here, the office people to be very nice, but if you have a safety complaint, be prepared for them to not do anything for you. Our gate has been broken since before we moved in and they haven't fixed it still. I was assaulted in the parking garage by someone who doesn't live there and they didn't want to make any attempt to fix the issue, which was that people abuse the gates and let people in who shouldn't be in there. Also, the cleaning company they hire to do move out cleaning does not do their job. Our apartment was disgusting. We had a clogged drain in the tub that had hair built up for at least a year. We had roaches and the pest control guy said there was nothing he could do. He told us to buy bleach and pour it down the drain. There are also crazy people outside the complex. But that's not their fault.
Hi Ryan, my name is Bernadette and I am the Community Director at Mozizc. I am interested in speaking with you directly regarding your experience. Please feel to reach out to me by phone or email at firstname.lastname@example.org or 602-795-3900.
Very nice and well up kept.|Recommended: YesLively but at the same time peaceful.
Carmine, my name is Bernadette and I am the Community Director at Mozaic. Thank you for posting and letting us now you are enjoying your home with us at Mozaic. We appreciate the 5-star rating and I will be sure to pass your positive feedback on to the Mozaic team. Take care.
Excellent|Recommended: YesWe are very pleased with our residence at Mozaic at Steele Park. We love our apartment. Our Maintenance problems get fixed in a timely manner. We rarely, if ever, hear our neighbors around us. Our only issue is the package pick-up policy. If I have a package delivered and I am not home to receive it, I want to be able to pick it up if the office is open. Period. I would recommend this complex to anyone. We love the staff, and love our home here.
Thank you for the 5 star review and your recommendation, Erin! We are so happy to have you as a member of the Mozaic at Steele Community. Take Care, Weidner Customer Service
Great Place To Call Home|Recommended: YesI have lived at Mozaic since March of 2016, and regrettably will be leaving the community by December of 2018 due to relocation with my job. It has been 2 and 1 2 years, multiple leases, and 2 apartment floor-plans. I have loved this community, the surrounding area, its friendly residents, and amazing staff. The front office is always welcoming, and the maintenance staff is always quick to respond. There is no doubt that this is a direct correlation to the management of this community. Thank you to all members of front office staff, maintenance staff, and management that have made my extended stay in this community a wonderful experience. Things to love - Tons of parking -Gated Community -No stairs from parking garage if you are on an upper floor. - Affordable rent and great value for the quality and location -Two pools Summer is fun, friendly residents, outdoor grills -Well kept landscaping -Fast and friendly maintenance staff -Nice Gym and community areas -Pet Friendly -Great floor plans -Excellent location near amenities, light rail, dining, parks, and night life. Things to think about - Drive to the top floor of parking garage is cumbersome for guests, but they always have a place to park. I would highly recommend living at this community over others in the area. I have friends at surrounding apartment communities that complain about things I never have to.
Thank you so much for your kind words, Anthony. We appreciate you taking the time out of your day to let us know how much you are enjoying being a part of the Mozaic at Steele community. We are so glad to have you as a resident and wish you the best of luck at your new place! Take Care, Weidner Customer Service
Exquisite|Recommended: YesThe atmosphere at the apartment complex is pleasant. the staff is professional and always accommodating. Overall a great place to choose.
Thank you so much for your kind words, Sergio. We appreciate you taking the time out of your day to let us know how much you are enjoying being a part of the Mozaic at Steele Park community. We are so glad to have you as a resident and look forward to hearing from you again in the future! Take care, Weidner Customer Service
Overall great, but noticeable shortfalls|Recommended: YesNeighbors can be a bit loud stomping, but there's no music or loud parties. It smells absolutely awful when it's really hot outside not sure if it's garbage or animal droppings , but other than that grounds and environment are impeccable. We've had issues with the construction of our apartment and the cleanliness when we moved in master tub was dirty, someone had left their belongings in the cabinet and it wasn't cleaned out properly . Overall, the cleaning before move in left a lot to be desired. Maintenance has been very friendly and timely in repairs. No complaints there. Depending who you talk to in the front office, it can be a very pleasant experience or it can be very frustrating. Sometimes I get mixed signals. I'm seldom able to get someone on the phone so I have to go down in person. Overall, I would recommend to someone who doesn't mind having to make maintenance requests. Very good for people on a budget. It's a safe community with nice amenities at a decent price.
Hi Elizabeth, thank you for taking the time to share your feedback. My name is Bernadette Basso and I am the Community Director at Mozaic @ Steele Park . If you are interested in discussing your experience with us in greater detail please do not hesitate to reach out to me by phone or email at 602-795-3900 or email@example.com.
Best Complex Yet|Recommended: YesThis is the best complex I've lived in thus far and I'll definitely be renewing my lease the next time round. The level of service is always incredible - there's never been an issue that hasn't been resolved immediately. Living in a unit facing the community has been nice and quiet and the neighbors are always courteous.
Great Place to live. |Recommended: YesI have never had any issues while living here. We get updates via email if something big is happening to the apartment complex so you can plan accordingly. No issues have ever come up with rent, or hidden fees. Great place to live at, you get your privacy if you want it. The only thing i would recommend is getting newer appliances for the complex, however everything works just fine
Clean and well Maintained|Recommended: YesGreat Place very convienient