Staff Is nice, but...|Recommended: NoThe location of my unit is terrible. Above neighbors can be heard tromping around anytime they walk. Proximity to Parking Garage and dumpster is super obnoxious. Loud noises, banging and horns at all hours.
A Safe, Beautiful and Modern Place to Live|Recommended: YesLiving at Mosaic is not only like living in an oasis in the city, but it's also upkeep remarkably. I'm always at ease when needing to stop by the office, where office staff is friendly, diligent and knowledgable on how to assist my needs. And the maintenance crew--I can't say enough I've only requested small tasks that needed taking care of, and I cannot tell you how in every instance a maintenance worker completed each with almost immediate response I've never seen anything like it in any apartment complex I've lived in. Beyond impressed with their efficiency, professionalism and attentiveness. I'd certainly recommend Mosaic at Indian Steele to anyone looking for a modern, quiet, welcoming and beautiful apartment community. It really is an outstanding place to live.
Dear Leah, We're so glad to hear you love your home and we'll be sure the team on site and their managers see your great review, too. Thanks for taking the time to share your feedback!
I love living here |Recommended: YesIt is always quiet where I live.
Hello Amy, It is great to hear that you love living at Mozaic at Steele Park! We value your residency along with your choice to make your home with us at a Weidner community. Kind regards, Kristie - Weidner Customer Service
Time mozaic|Recommended: YesWe just recently had to move because I'm in my last semester if college and my internship doesn't leave much time to work. It was too expensive to live here if we renewed our lease. However we are hoping to come back Mozaic is amazing. You get what you pay for and management is on top of everything. By far my favorite place to live I highly recommend it if it is within your budget. The community is friendly and the maintenance is great too. Can't wait to come back
Dear Angelica, thanks for the great review; we will share it with the on site team and their managers as well! We'd love to have you move back some day : )
Simply Marvelous.|Recommended: YesHands down best management and maintenance I've ever had. Ridiculously awesome customer service. Quick maintenance. Quiet. Clean. Close to everything I would want. Thank you Mozaic team
Great Location|Recommended: Yeslove living at Mozaic
Does not care about your personal health |Recommended: NoThis is a wonderful community for all you pot marijuana smokers out there If you can't tolerate it or have an allergy to it like me then this would NOT be the place to move into. I have been complaining about this almost since I have moved in but they seem to never catch you smoking. Lisa has NO care for people's health at this complex and only thinks about money. If you should ever get cough by Phoenix P.D. for smoking pot then Lisa will give you a 2nd chance. words out of her mouth Sadly if you're in the same case as me and can no longer tolerate it and choose to leave you have to pay the break of lease fee of 1 month. I did try to fight it but sadly forgot to do one thing to avoid paying this and now it's to late. Lisa did not even have the guts to tell me the outcome of me having to pay after all this herself and had someone else from the staff call me to tell me. Lets not forget to add the cost of moving and breaking also ATD's contract and that's about 2,500. They also had break-ins with in the community and cars on the roof. The best part of all this is that they leave notes on your door to let you know about the break-ins so if you're out of town your apartment is now a great target. Bottom line if you're someone like me who follows the rules and AZ law and the others pot smokers don't this community will screw you over and this is costing me about 3500 total Termination Fee, Move ADT . So make sure you think twice before renting from here if you don't like the smell or have an allergy to pot marijuana. If you do smoke it then this is a great place especially with Lisa here, as she seems to care more for the smokers then the non-pot smokers. Now the positive side all the other staff here are wonderful helpful people and the community is close to the light rail. Another great point is they are very LGTB and dog friendly.
Great location, awesome amenities, amazing staff!|Recommended: YesThis is easily the best place I ve lived! It s a beautiful property, great location, nice floor plans, and the staff (office and maintenance) are some of the best!
Hello Clinton, Thanks so much for rating us with 5 stars! That is excellent to hear and we are happy that you are enjoying your home. I will be sure to let the site know of the positive feedback. Kinds regards, Kristie - Customer Service
Love living here!|Recommended: YesI m in my fourth year here at Mozaic. This is the best apartment complex I ve lived in. Ernestina and her staff are professional, respectful, and very responsive to residents. I have only had a couple of maintenance issues since I ve been here, but they were dealt with immediately. The grounds are beautiful and well kept. This management staff has done so much to improve the property, adding garage lights, repainting the exterior, pool maintenance, etc. It s nice to be appreciated as a resident!
Hi Peggy, this is Wendee from Customer Service. Thank you so much for the review. We appreciate hearing from our residents. I will be sure Ernestina and the team get a copy of your review. Take care, Wendee
Happy thanksgiving to Carlos,Anthony and Bubba excellent maintenance service!|Recommended: YesSecured environment!
A very nice place to live.|Recommended: YesIt is like living in a good apartment complex
Hi Joan, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee
If you like a bustling downtown community you will love it here! |Recommended: YesA Mozaic resident from Aug. 2012 to Aug. 2014. Pros: It s super close to all the action, light rail, events at Indian Steele park, restaurants on central etc. Big pool, gym, grills, package drop off at office, secured property. Maintenance is super fast and friendly. I never had a worry that anything wouldn t be fixed quickly and with no hassle. Pets allowed. Staff always helpful and friendly. Convenient location. Lots of things to do, lots of people around. Walk in closets, big bathrooms, laundry in unit. Cons: Noisy- neighbors and neighborhood. Just issues with the construction of the place and its location in a busy part of town. Nothing much management or anyone could do about it. If you like a lot of action and living in close proximity to a lot of different kinds of people it wouldn t be a con, but if you enjoy a more serene life it could be tough. High electric bill in the summer - this is hard to avoid in Phoenix period! The construction of this place is partly to blame, not a lot of attention went in to insulation when it was built I imagine. I had a two bed one bath on the ground floor and paid between $130 - $ 230 a month all summer. Parking is in a garage - you get one small space, so if you have a larger vehicle you may be a little cramped. It may also be a long way to haul your groceries and trash. Overall I had a good experience living at Mozaic, but after two years it was time to have a little more peace and quiet, a nice bit of private yard and a slower neighborhood.
Hi Mollyann, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I'm glad to hear of all the items you noted you liked, I will pass the items you noted for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Wendee
Nice apt in a nice building . |Recommended: YesI like the apts but i will probable move because of the neighborhood. One thing that could be corrected is the trash is right by the entrance. Guest see it, and its usually over flowing. They really need to find another spot for it. Its so weird that they designed it right by the exit and entrance.
Hi Robert, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I'm glad to hear you like calling your community home, I'll take note of the items you noted for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Wendee
The manager, Ernestina, is amazing! |Recommended: YesErnestina was amazing to work with! I had two concerns and she was super polite and also dealt with my concerns! I was very impressed!
Hi Laura, this is Wendee from customer service. Thank you for the kind words. I will be sure to pass them along to the community director! Take care, Wendee
No bike racks|Recommended: NoNot too bad but there are no bike racks or somewhere to put my bike and the corridors are still dirty since the painting crews passed through.
Hi Simone, this is Wendee from Customer Service. Thank you so much for the suggestion on the bike racks. This has been sent to the area director is it is something that she is considering.