Love this place and office staff are the best|Recommended: YesLove this place and office staff are the best
Fine|Recommended: YesFine place to live. Upstairs nieghboors can be heard very well and not enough parking. Other then that everything is fine.
Relocated from California|Recommended: YesBeen here for a couple of month and I love it
Love my home|Recommended: YesThis is a great place to call home.
Hello Julia, Great feedback! Thanks so much for posting and letting us know that you are enjoying your home at the Trailside at Hermosa Pointe community. We appreciate the 5 star rating along with your recommendation:) Take good care, Kristie - Weidner Customer Service
Very nice|Recommended: Yesenjoy the location
Love living at Trailside |Recommended: YesThe management, staff, and maintenance people at Trailside go above and beyond to make the process simple, they are supportive and any repairs are made a priority if you need help at anytime. The design of the apartment buildings really gives you the sense of a community. The grounds are always well kept. I would recommend Trailside SAYRA...YOU ALWAYS HAVE A WELCOMING SMILE ON YOUR FACE AND HAVE ALWAYS BEEN THERE WHEN ANY OF US IN THE COMPLEX NEED ASSISTANCE. THANK YOU
Good|Recommended: YesIt's a decent place to live especially if you love the mountains
One word, garbage |Recommended: NoThis was bar the worst place I have ever lived the rent was way over priced for what we were getting When we first signed the lease for the apartment they were still cleaning it so we were unable to see it until the day we moved in. However we were told we were moving into a renovated apartment. Then to our surprise the day of move in it wasn't. When I went to talk to management they said they never told me it was renovated and if I wanted I could upgrade to a renovated one and pay the difference. So from day one I was disappointed. Then my AC never worker and I told maintenance but they said nothing was wrong with it that I just didn't know how to use it. The apartment we were placed in was crap from the beginning and then we got charged nearly 1,200 to fix it when it was shit to begin with. I am overall very dissatisfied with my stay there, and I would never recommend it to anyone
Hello Anthony, I am so sorry to hear of your disappointment as that is certainly not our intent for any of our valued residents and I apologize for any frustration you have experienced. I can understand your issue with the carpet and with it being new upon move in and needing to be replacement upon move out, that cost is indeed passed on to you. I am glad to hear that the on-site team was amicable in setting up a payment plan for you regarding this matter. We appreciate hearing from you and wish you all the best moving forward. Kind regards, Kristie - Weidner Customer Service
Loved living here|Recommended: YesThis is a great place to live, especially if you enjoy hiking. Over the course of my year long lease, I only had one minor maintenance issue, which was fixed the same day and did not have any issues with bugs pests. The staff is great- they are kind and treat you like a human being, not a rent check. The only drawbacks I experienced are the limited parking and the fact that there are not many pet waste stations, which is slightly inconvenient if you happen to be a dog owner.
Hello Katie, Great feedback! Thanks so much for taking the time to post and share your experience with us online. I am pleased to hear that you have enjoyed the location of the community for outdoor activities and have had a positive experience with the on-sites teams. We value your choice to make your home here with us at Trailside at Hermosa Pointe. Take care, Kristie - Weidner Customer Service
Hi Mikayla, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
I love my town home |Recommended: YesI been living here for 6 years and love it, We have hiking trails to N. Mountain.
Hi Crystal, Thank you for your feedback! I am so glad to hear you enjoy your town home and are able to explore the great trails nearby.
Lived at Trailside since 2008, best apartment ever |Recommended: YesOffice staff is amazing, Maintenance staff always take care of work order with in 24 hours. Neighbors are supper friendly and very helpful. Will be here for another 10 more years.
Hi Robert, Thank you for taking the time to share your feedback with us. I am so glad to hear you have had speedy maintenance service. And we look forward to assisting you in the future. Welcome home!
Welcoming and one of a kind. Staff is always alert and on point with anything you need.|Recommended: YesIts stress free. If you have maintenance issues, problems with rent, concerns about anything that has to do with the complex you can guarantee that it will be taken care of within 24 hours of you making the first phone call. Not only is the staff amazing, but the complex in itself has a very homey vibe. The residents are all kind and in passing everyone says hi. The grounds are always taken care, pools are always clean and everything is accessible. I've been with Weidner for three years and with Trailside for a year and I am sad to leave, but other responsibilities are taking me away. Thank you for a great and comfortable year
Hello Hannah, I'm Kristie from the Customer Service department and I'm so glad to hear that you had a positive experience residing in more than one Weidner community and enjoyed speedy service along with kind neighbors at Trailside at Hermosa Pointe. We value your feedback and recommendation and wish you well moving forward! Kind regards, Kristie - Weidner Customer Service
Wonderful price for the location. Very clean property.|Recommended: YesI enjoyed living at Trailside because it was a very quiet community. The amenities can't be beat. Guest parking is a challenge, so be prepared for that. Overall, I enjoyed the friendliness of the staff and the price is very reasonable for the location of the property.
Hi there Amy, Thank you for taking your time to provide feedback of your residency with us at Trailside at Hermosa Pointe. It is great to hear that the amenities were of benefit for you and that you had a positive experience with the friendly on-site teams. We appreciate hearing from you and value your choice to make your home here with us at a Weidner community - good luck with all of your future endeavors! Take care, Kristie - Weidner Customer Service
They are always helpfull, enjoy living here.|Recommended: YesNice views, great location and staff awesome
Hello Elizabeth, Thank you for taking the time to provide feedback of your experience and it a great to know that you are enjoying the location of the community along with having a positive experience with an awesome staff:) Kind regards, Kristie - Weidner Customer Service