Me encanta mi apartamento,|Recommended: YesMi apartamento esta bonito y muy espacioso. La senora de la offica es muy amable y siempre me alluda cuando nechttps weidner.residentportal.com resident_portal module testimonials action create_ratings_and_reviews esito. Yo recomendaria estos apartamentos a todos.
Juan, We appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling Trailside at Hermosa Pointe your home!
Tawnya Cecilia|Recommended: YesThese two women have helped me with some ridiculous situations i was faced with at times during my stay at trailside. I am moving due to job relocation but i love my apartment. Most of all though, i came here for this Post to highlight cecelia and tawyna for being the most amazing, understanding, and genuine people ive met in lifce in general. so most of all, thank you two ladies. you deserve the world
Kristin, Thank you so much for the kind words! We appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling Trailside at Hermosa Pointe your home!
Amazing|Recommended: YesFor starters I moved to AZ in Late July from Indiana. My move in date was originally for 08 05 2018 I was unable to move in on this date because my mother passed away and I had to fly out and attend her funeral. When I told the leasing office what happened they help an apartment for me until I came back two weeks later and I moved in on 8 27. Since I’ve been in the state and a resident at Trailside I’ve been struggling with rent but as long as I kept communication with them they worked with me and also had compassion and empathy for me. So far the only complaint i have is the noise but since that’s not their fault the walls are more thinner than most apartments because the buildings are a little older. I recommend these apartments.
Hi Jasmine, Thank you so much for taking the time to share your experience at Trailside so far. Our condolences on your loss. We are so glad to hear you are working closely with the team there and they are making you feel at home. Take Care, Weidner Customer Service
I love this property, the staff and the community|Recommended: YesI really enjoy talking with the staff, and I think that is because they really care about the interactions that they have with residents. I’ve been here for two years and just signed another year. I’m a veteran and I have some really bad anxiety and ptsd, bad enough to be disabled permanently and every time I have any issue at the drop of a hat the staff helps. I have had emergencies and they have been the perfect leaders in professionalism. I value that the people working here aren’t just management but I consider them friends. I’ve only known Sayra since moving here, and she is someone who really deeply cares about this property. She is a listener and gives her heart and her all to find solutions to issues to the best of her ability. Tawnya I have known for only one year and I value that she is the one who is the conversationalist of the bunch. She can avert disasters capably, she is someone who can balance the world on her shoulders and ask for more just because she sees someone struggling and wants to pick up the slack. She is genuine and also is excellent at building rapport. Cecilia is the quiet and humble type but this is not to the detriment of the team in the slightest. She is kind and approachable, but most importantly has a good memory she told me my apartment number and my standing with the apartment when I renewed OFF THE TOP OF HER HEAD, what type of sorcery is that . When I asked her how she knew she down played it, but I was actually shocked, at how thorough she was. She strikes me as very professional and capable of multitasking with the best of them. Last but not least there is Ingrid. I know Ingrid maybe the least out of the mod squad, or the breakfast club, or whatever you want to call them. I got a tour from Ingrid and I appreciated how knowledgeable she was, and she has sales down to the t. I would have take the apartment she showed me but I was actually not able to take it due to the position of the apartment, nothing actually to even do with her. She was working today and I was actually somewhat shy in asking to renew and though she did not have the permissions to view and help, she let me sit at her desk while the rest of the team were talking with other people and she did her work WHILE talking to me for 15 minutes. That’s dedication. That’s customer service. In summation I’ve gotten to know these intelligent kind smart and driven women, and I value their dedication to their craft. I value the ability to actually have a human connection and not a robot behind a desk. Well done ladies and take a bow.
Jonathan, We appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling Trailside at Hermosa Pointe your home!
Nice apartments and great locations|Recommended: YesOffice staff are nice, love my apartments and family like hiking trails.
Alberto, We appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling Trailside at Hermosa Pointe your home!
Very peaceful with the surrounding mountains.|Recommended: Yesits nice, quiet, neighbors are friendly, great hiking trails literally steps away.
Lucio, We appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling Trailside at Hermosa Pointe your home!
Office always busy|Recommended: YesThey are always helpful but all the time I go super busy. But over all they are very helpful and friendly. Sayra Is the best.
Hi Pedro, We appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling Trailside at Hermosa Pointe your home! Kind Regards, Weidner Customer Service
Clean , quiet , and staff is very cooperative and assertive to my needs|Recommended: YesIt is a very quiet and lovely place to live , great access to hiking trails and everything you need is in a miles range.
Thank you for the review, Jamie!
Beautiful complex and friendly staff|Recommended: YesBeautiful complex and friendly staff who will work with you in personal situations
Thank you for the positive feedback and recommendation, Emily!
I love my Apartment|Recommended: YesOther than Parking can be a pain. Nevertheless, everything is great Staff and Tenants are wonderful Im not gonna leave anytime soon
Sarah, Thank you so much for your positive feedback regarding staff and residents, We are happy to have you a part of our community. We understand guest parking can be limited, we are working hard in ideas to resolve parking issue.
Good First Apartment|Recommended: YesI enjoyed the space of the unit and the quality of the construction.
Jenna, Thank you for allowing Trailside to be your home for the last five years. We appreciate your feedback and wish you the best in your new home. - Trailside
Very nice, enjoy the location.|Recommended: YesNice, parking is limited is my main complaint.
Thank you for the positive feedback, Robert! We are happy you are a member of the Trailside at Hermosa Pointe community!
Freat staff|Recommended: YesI feel the office maintenance staff are the glue that hold this place together. They are all kind and attentive and have a great sense of community.
Thank you for the positive feedback, David! Take Care, Weidner Customer Service
Excellent place to live|Recommended: YesThis is a great place to call home. Staff is friendly and helpful. On-line payment and work scheduling is great. People are generally considerate of others. It's very convenient to have a company readily available to tow anyone who feels they can park in your assigned space. I don't think this happens very often, but it's a nice service to have available since you pay the rent, and that spot belongs to you . Pools are nice. Grounds are kept clean having the community as a gated community ads a nice layer of security for your vehicle.
Thank you for the positive feedback, Joel! I am glad to hear that you are enjoying your neighbors, tow service and your amenities! We agree, the Trailside at Hermosa Pointe team is amazing! I will be sure to pass along your words of encouragement to the team. Kind Regards, Weidner Customer Service
Have lived here acouple of months and i love it|Recommended: YesLoved living at Trailside, the only bad thing I dislike is not enough parking.
We appreciate you taking the time to provide us with your feedback and are glad to hear you were happy calling Trailside at Hermosa Point your home! Kind Regards, Weidner Customer Service