50 50|Recommended: YesI have a toilet that literally needs to be plunged daily. No one should have to do that. I just want a new toilet. But they ignore me now. They've been out twice and pretend to fix. My dishwasher is junk. The kitchen cupboards are junk. Love the high ceilings and the layout though. Love large laundry room. Quiet and clean in halls. Our carpet still smells weird. If you have a problem like my toilet and carpet that they won't replace they will ignore your requests. Parking is good. Buildings look nice from outside. Warning---3rd floor electric bill in the summer is so high I almost fainted with first 200 bill.
Hello Cynthia, I am so very sorry for any frustration or inconvenience that you are experiencing as our intent is to provide a comfortable space that you are happy to call your home. We appreciate hearing your feedback and thank you for mentioning specific items so that we are aware of the source of your frustration and can take this opportunity to work toward improvement. I have passed your feedback to the on-site team and if you have interest in discussing your experience in further detail, please do not hesitate to connect with our Customer Service department at 855.411.9343 or via email at email@example.com at your earliest opportunity. Kind regards, Weidner Customer Service
Great property and staffs are amazing|Recommended: YesI wouldn't have choose any where else but this property
Hi Lester, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
Property is very nice... and they are located in a great area with great shops around|Recommended: YesThe staff is very courteous and helpful, the amenities are great Location is great with shops and food places close by
Hi Chad, we value hearing your feedback and knowing that you are enjoying your home along with the amenities that are available at Stoneleigh at the Reserve. Thank you for posting and for choosing to make your home here with us at a Weidner Community. Best, Weidner Customer Service
Friendly Community and peaceful even recommended for the Immigrants|Recommended: YesStaff, friendly community
Hi Vamsi, thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at Stoneleigh at the Reserve community - welcome home! Best, Weidner Customer Service
Quiet|Recommended: YesNice, quiet apartments and friendly staff.
Beautiful property, great staff, but can be noisy|Recommended: YesBeautiful property, great staff, but can be really noisy if you have people above you
I believe this is a safe community.|Recommended: YesIt's quite peaceful. A good area to live in.
Great complex -- friendly and safe |Recommended: YesThis is a great place to live. Very friendly and accommodating staff. Lot of great amenities. I have never felt safer or more welcomed
Hi Gayl, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I am so glad to hear how much you enjoy Stoneleigh and will be sure to pass along your kind words. Thank you again, Jen
I love the property, the staff is awesome, they genuinely care about there resident. I enjoy the free breakfast and community activities and prizes |Recommended: YesI would tell them that they will never want to move unless they need more space for a house.
A great place to consider Home.|Recommended: YesI always found Stoneleigh to be fairly quiet and laid back. I lived on the second of three floors and rarely heard hallway traffic or my neighbors above me. Residents were all polite, staff made it a point to know me by name and sight, and the amenities were convenient and very up to date You couldn't get a better location convenient, quiet, and scenic. Interior fixtures were all updated, maintenance fixed any issues promptly and the team is so friendly , and those giant soaker tubs ... what more could you ask for in a community I loved calling Stoneleigh my home for a couple of years until I bought a home, and it was bittersweet leaving I would have stayed forever if I hadn't purchased a house. I've lived in more than 10 apartment communities in my life-- this truly is my top favorite by far
Hi Michelle, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I am so happy to hear that you enjoyed your time with us at Stoneleigh. I understand how it must of been bittersweet having to move. But you're on to the next exciting adventure! We wish you all the best and thank you again for telling us a little of your great experience with us. Take care, Jen
Good for short term living solution|Recommended: YesOverall we're happy with our experience. Although, our unit is pretty tired looking ready for a remodel in my opinion. For how much we're paying I'd expect to at least have light fixtures in the living room bedroom. Besides the interior esthetics everything else has been up to standards easy for us to adapt to. For a 4 month lease it works fine for our needs.
Hello Molly, Thanks so much for posting your feedback online and for choosing the Stoneleigh at the Reserve community for your short term needs. Kind regards, Kristie - Weidner Customer Service
So far great.|Recommended: YesIt so far is a great place to live have not had too much trouble since we moved in which was August. The only complaint I have is our up stairs neighbor dogs run around a lot and you can hear it very well. Which wakes up my daughter at night due to the dogs decide to run around after 8pm and some times before 7am. If it happened after 7am and before 8pm I would not care.
Hi Albert this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! I'm glad to hear of all the items you noted you liked, I will pass the items you noted for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Take care, Jen
Nice , clean , safe , |Recommended: Yesit has been the most beautiful and convenient and the safest place that I ever lived in . in terms of the Management, they are so helpful and nice . friendly neighborhood. I recommend it to all my friend and relatives to live at.
Hi Jehan, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
This property is very inviting, clean, maintenance shows up right away, and their is someone their to answer your questions or concerns .|Recommended: YesI would tell them that its very peaceful, nice path ways, and the community is very friendly.
Hello Brielle, I appreciate hearing your kind words regarding the Stoneleigh at the Reserve team and community, I'll make sure they hear about it! Thank you as well for choosing a Weidner community to make your home. Kind regards, Kristie - Weidner Customer Service
Best staff|Recommended: YesThe staff are AMAZING and caring
Hi Brian - I am so glad to hear that the onsite team is taking great care of you! Any feedback is always appreciated. Thanks again!