Good|Recommended: YesThe only problem I have is my loud neighbors
Hi Tanya, my name is Denana Husnic and I am the Community Director at Heritage Hills Apartment Homes. I am interested in speaking with you directly regarding your experience. Please feel to reach out to me by phone or email at 425.271.4768 or email@example.com.
It's pretty good|Recommended: YesDecent
Hi Blake, thank you for the feedback! Take care, Weidner Customer Service
Review after living here for more than a year|Recommended: NoStaff is friendly and the landscaping looks good. Parking can be a nightmare because there's only one designated spot per apartment. I've been towed here because I got off of work at midnight on a weekend and all the parking spots were taken. I was towed at 2 00am by security.. cost of towing was over 350 dollars. The TV in the pool area hasn't worked in months. Pool is murky, and heavy chlorinated. It's very hot and stuffy in the pool room no ventilation . The hot tub had dirt sand rocks on floor the times i've used it. Maintenance people have too large of a workload on them. Maintenance staff works hard but there is just too much for them do in a timely manner . Weidner needs to hire another maintenance person. Multiple times it took them about a week to check out a maintenance issue. The location of the apartment is good. We could hear the neighbors through the walls a few times but overall its pretty quiet. Roof area is nice, I used to take my cat up there to sunbathe. However, we don't go anymore due to a policy change that says no pets are allowed on the roof. My cat still cries by the door and is confused to why I don't take him up there anymore. Also an extra card to enter the building is 50 when the actual cost of the card is 5 on Amazon. Overall I would not recommend this apartment.
Hi Pavel, thank you for taking the time to provide feedback regarding your experience with us so far. I am glad to hear that the Community Director of Heritage Hills reached out to you regarding your concerns and that they were able to go over them with you directly. The pool chemicals are monitored and logged daily by our certified maintenance technician. We again thank you for providing your feedback and we hope you have a wonderful rest of your week. Weidner Customer Service