Great Experience - Start to Finish. |Recommended: YesMy two year experience was great. From the start, Rehanna and Brian were great. Throughout, Rehanna was timely and nice in responding to any email and in-house questions were answered right away. When I had a AC leak, Armando and anyone who assisted him were very quick to respond. Armando and Rehanna provided me updates, whether by email or telephone. Everything was resolved great with no damage. The termination process I purchased a home from the preliminary and to end was great. Brittany answered all my questions regarding the process and very nice, up to my last day. Last minute close-out with Rehanna was quick and painless even got a few space design tips. Start to finish my experience with the staff was great and always professional use of the amenities were a breeze and grounds were always neat. Please just use Eric no last name when posting....Thanks.
Hi Eric, Thanks for the great review! We will be sure to share your glowing words with our on-site staff. Good luck in your future endeavors and thank you for being a part of the Capitol Towers community. Best regards, Weidner Customer Service
Great place for the young crowd |Recommended: YesPlace is great. The ammenaties are awesome and updated. The people are very friendly. And great restaurant and coffee shop downstairs. The pool is always clean
Hi Nick, We appreciate you taking the time to post about your residency online and are very happy you are enjoying the amenities that are available at the Capitol Towers community. Welcome home! Best regards, Weidner Customer Service
I have been here for 7 years and absolutely love living here|Recommended: YesIt's a great place to live. The company makes sure that all your maintenance problems are taken care of immediately so that you can enjoy your living experience. The walls are a bit thin so I have heard my neighbors many times and even smelled cigarette smoke in my apartment from a downstairs neighbor who smoked like a chimney, but I have enjoyed my time here.
Hi Scott! Thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at Capitol Towers community - welcome home! Best, Weidner Customer Service
Location and Staff are amazing.|Recommended: YesProfessional and kind apartment community. The front office had scheduled pool and spa maintenance scheduled for one weekend and it was completed within the 72 hours that they had promised.
Hi Tracy, we value hearing your feedback and knowing that you are enjoying your home along with the amenities that are available at Capitol Towers. Thank you for posting and for choosing to make your home here with us at a Weidner Community. Best, Weidner Customer Service
Beautiful living space community|Recommended: YesI've enjoyed the friendly community, beautifully well kept grounds and awesome office staff. The location is perfect for me too. I often enjoy sitting on my balcony looking out over all the trees. A great place to call home
Hi Anne, thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at Capitol Towers community - welcome home! Best, Weidner Customer Service
Great location, clean apartments, and safe complex|Recommended: YesGreat place to live for all ages especially if your from the ages of 21-30. Lots of great people, nice pool, clean gym, and wonderful staff
Hi Javad, we love hearing that the Capitol Towers community is a "great place to live" - we value hearing your feedback and welcome you home! Best, Weidner Customer Service
1.5 years CT Villas|Recommended: YesOverall a good place to live As long as the rent is affordable would recommend
Great Property|Recommended: YesIts a beautiful property, clean, quiet and in walking distance to everywhere downtown.
Hello Fred, We appreciate hearing your positive feedback of the community along with the location and we thank you for choosing to make your home at Capitol Towers! Take good care, Kristie - Weidner Customer Service
Above average|Recommended: YesThe weighing scale in the gym needs to be replaced.
Great apartments, top notch staff|Recommended: YesMy husband and I love living at Capitol Towers, especially with all of the excitement of our growing downtown just a few blocks away The best part about living in Capitol Towers is the amazing staff. Rehanna has been a lifesaver. She put in a maintenance request when she noticed part of our fence had fallen. We have a small dog who could have escaped and she took care of it right away without us asking It's that kind of thoughtfulness that makes us love and want to stay at Capitol Towers. There very few things I would change. One is the lack of parking nearby, especially after the city changed the hours of the meters and the high cost of the monthly parking pass. We also have quite a noisy upstairs neighbor but if he had a rug it might help muffle some of his music, coughing, ect. I have lived in places that require rugs when you have laminate or hardwood floors. The noise drives my husband a bit crazy sometimes but in the grand scheme of things the noise is to be expected when we chose to live on the ground floor Lastly, something that would really put Capitol Towers over the top though we do love it here is to have some sort of bike storage unit. We had a bike stolen out of our backyard and so did our neighbor. It would be great if there was a protected space that Capitol Towers residents could use as a a bike storage closet. I hope this didn't seem too critical. We love Capitol Towers, especially the staff and the well-kept grounds and we hope we are able to stay another year
Hello Devin, Thanks so much for choosing to reside with us at the Capitol Towers community and please know that we value hearing your feedback. I will be sure to pass it along and if you are still experiencing any issues with noise, please be sure to let the on-site office team know so that they can work towards a solution for you. So glad to hear that Rehanna was helpful regarding your furbaby - we appreciate her initiative as well and are glad to know that our on-site teams are looking out for our valued residents. Take good care, Kristie - Weidner Customer Service
Awesome place to live |Recommended: YesI have lived at Capitol Towers since 2011. I was never sold on the idea of living in Sacramento until I found this place. It's right downtown with the arena only blocks away. I really like the gym amneties as well as the pool. The staff is extremely professional and has worked with me every time I had any issue whatsoever. Special shout out to the new community director Laura. She helped save the gym that I manage here. She went out of her way to accomadate a tense situation that developed due to some flooding issues that were completely beyond the control of Capitol Towers and well beyond the scope of her immediate job. I love the new management team here and I will continue to live here as long as I am in Sacramento. Nothing is perfect but the team here really does do their best to work with the residents and business owners here. Also I have known the maintenance staff for a long time as well here. Armando, Marco and Maria all go out of their way to be friendly and accommodating and make me feel like they really care about us as residents. I don't know all of the new staff but I habe zero complaints They've all been very helpful anytime I've ever had any request. I'm glad that Rehanna stayed on as well She's always been extremely friendly and my dog is in love with her treats lol. Thanks again for everything Chris SAVAGE
Hello Chris, Thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at the Capitol Towers community - welcome home! Take good care, Kristie - Weidner Customer Service
Not a great guide and direct|Recommended: NoGreat place to live, last management company was a breeze and was the most professional team I had experienced with. I've lived here for a really long time and the new director tried setting up an appointment with me due to a disagreement she had with myself which made me uncomfortable and literally was told she doesn't like me. Tried reaching corporate to file a complaint but can't figure out the direct line and was put on hold. Sometimes I leave the office after grabbing coffee and I can hear one of them saying how annoying or how much she dislikes me. Except for Rehanna and the new girl Emma. I am highly dissapointed and ask that the old Director Lauren to comes back, we all miss her. I don't have much complaints in general but something serious isn't right here. Other then that it's a great place to live we just need more respect and professionalism The maintenance crew though is amazing so far and I am pleased that none of them left
Hello Chris, Thank you for posting and my apologies for any frustration you may have experienced. I do not have a full name on your review to reach our to you directly but please do not hesitate to connect with Jen in our Customer Service department to discuss your experience in further detail. She can be reached at 855.411.9343 or via email at firstname.lastname@example.org at your earliest opportunity. Kristie - Weidner Customer Service
Nice propert for being in the Downtown area.|Recommended: YesThe living culture is awesome and fells like home here.
Hello Paul, Thank you for your feedback and for taking the time to post online regarding your residency with us. I am glad to hear that you are having a positive experience at the Capitol Towers community and we appreciate your choice to call this your home. Kind regards, Kristie - Weidner Customer Service
The Lobby Always Smells Great|Recommended: YesI have lived here for a month the first 30 days I had continuous problems with my electrical setup in my apartment. I couldn't keep the microwave plugged in or even use it without the power going out in the entire apartment. I also would have to keep the electrical stove running in order to keep the electricity running. I had to personally contact maintenance 3-4 times before they finally got it fixed with SMUD. Other than that the elevators are slow and don't work properly. I once had to wait for an elevator to get to my floor for 3 and a half minutes and i counted Mississippi seconds. When i moved in i was told to make a list of things that were broken or needed repair in my apartment due to the previous tenants. I told maintanence the list of problems in the apartment and was never followed up after the first run-thru in the apartment where the guy came in looked at everything and said i will have to get back to you-- that was 4 weeks ago. On the first day i moved in i was told to park my car in the parking garage until Abm parking staff came back on Monday because i moved in on a Friday. The car was towed and i had to pay 500 dollars to get it out. I was told by the front desk that you usually only get towed if you have previous parking tickets with the county of Sacramento - which i didnt. Normally you get a 45 parking ticket if you park illegally in the parking garage. The billing process is confusing - they have a new company called utility smart which automatically charged my account 1900 without me approving the payment. Horrible maintance staff and i have had a horrible experience with this being my first apartment i have lived in. Subsequently, the rent is overpriced... But... but... but The Lobby Always Smells Great.