Unsatisfactory place to live |Recommended: NoNot pleasant at all i can't wait for my lease agreement to be over and move out. The apartment I moved into is falling apart. The lack of work they put in for new residents sucks. They paint over everything to hide the old appliances and mold. My washer appliance is broke doesn't wash and scared that I get charged for it at the end. Having trouble with stuffiness unless the ac is on and a lot of spiders as well as insects are always on site. Afraid for my children's health. Lastly to top it off they installed some Saving lights supposibly to benefit the apartments but only benefiting the owner only because now it looks extremely dark outside just to save more money for them but charging us expensive rent.
Hello Mario, we take each review seriously and look at ways in which we can improve for our residents. We are hopeful these issues can be resolved. Your feedback is appreciated and if you have interest in providing additional details of your experience so that we can work toward improvement, please do not hesitate to connect with our Customer Service department at 855.411.9343 or via email at firstname.lastname@example.org at your earliest opportunity. Best, Weidner Customer Service
It's great for me|Recommended: YesIt's quiet, and my service dogs are well recieved.
Hi James! We love hearing that the Castlepark community is great for you, and your pups! We value hearing your feedback and welcome you home! Best, Weidner Customer Service
Thank God For Rosemary |Recommended: YesPerfect, I moved with my 3 year old from Texas to California and was having a hard time finding an apartment until i spoke to Rosemary Castlepark in San Bernardino, I couldn't have done it without her. Great place to Live Perfect environment for both my daughter and I. Thank You Again Rosemary for Staying late at work to help me get my lease put together and making me feel extremely comfortable.... I Home.... Tenant, Julie Zook
Hi Julie, this is Jen from Customer Service. So glad to hear you love your community, we think they’re pretty terrific too! I’ll be sure they get a copy of your review and your kind words for them. Thanks! Jen
I have lived here before and absolutely loved them they are so quiet and the complex is always clean|Recommended: YesIts very clean and quiet. The staff are very knowledgeable and very friendly Ive actually tried to get my sister to try to apply for an apartment here. But I've looked at other apartments in the area and this one in my opion is the best looking and clean.
Hi Vanessa, we value hearing your feedback and knowing that you are enjoying your home along with the on-site team at Castlepark. Thank you for posting and for choosing to reside with us at a Weidner Community. Best, Weidner Customer Service
I love it |Recommended: YesI love the renovation but living by the pool the parties are way too loud and I can't get work done
Love it|Recommended: YesI like it a lot nice clean people are nice staff is friendly.
Love it |Recommended: YesNice quiet area
The apatment complex is really nice, I like it very much.|Recommended: Yesis very peaceful and tranquil place to live.
Hello Yihan, Thank you for posting online to let us know that you are having a 5 star experience at the Castlepark community - welcome home! Take good care, Kristie - Weidner Customer Service
Quite and peaceful|Recommended: YesQuite and clean and even though it's a huge apartment site it feels like your by yourself..
Hi Jasmine, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
Very nice and clean place to call home |Recommended: YesGreat community, management is always very helpful professional, BEST apartments in San Bernardino.
Hello Sarah, Thank you for your feedback and for taking the time to post online regarding your residency with us. I am glad to hear that you are having a positive experience at the Castlepark community and we appreciate your choice to call this your home. Kind regards, Kristie - Weidner Customer Service
Good Apartments|Recommended: YesGood apartments to live in, very quiet and in close proximity of several shopping centers and schools. Decent area for my family.
It's just okay.|Recommended: YesLiving at Castle Park Resort Apartments is like living in your own house.
Parking is their down side|Recommended: YesVery clean apartment complex, staff is always available, but parking is always an issue and the structure of the apartment lets noise from next door and upstair neighbors be heard quite clear. A little pricy for the area, even staff recognize it. Their maintenance crew is really nice.
Hello Marina, Thank you for taking the time to post. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. Please know that we value hearing your feedback along with your choice to make your home with us here at Castlepark Apartment Homes. Kind regards, Kristie - Weidner Customer Service
Noise|Recommended: NoYou can hear your upstairs neighbors extremely well and parking is terrible if you have company. from time to time you may see a big bugs as well. the front entry walk way gate stays open and people who do not live there will be seen on the property. do not store anything of value on your patio if you live on the first floor it will get stolen.