Good value for money|Recommended: YesThank you to the Ventana staff for accommodating us. Thanks for making our experience as first time renters new Canadian residents less stressful.
Hi Annabel, thanks so much for the feedback, we appreciate hearing from our residents! Best, Weidner Customer Service
Good basic accommodation |Recommended: YesNot bad place to live. Easy access to circle drive to get anywhere in the city.
Hello Shannon, We appreciate hearing your feedback and thank you for choosing to make your home here with us at the Ventana community. Kind regards, Kristie - Weidner Customer Service
DISGUSTING|Recommended: Noi would never refer this apartment to ANYONE. not even my worst enemy. good old bed bugs, you can hear everything, the people who live above me run back and forth constantly all fucking night. Me and my 3 year old daughter live here and this place is filled with bed bugs, ive lived here since august of 2015, and there is constantly furniture outside by the dumpsters. and i ALWAYS see the bed bug treatment guy coming in and out of here. SO DISGUSTING. when my daughter gets bit they go into welts. NICE ventana , THANK YOU for being the worst place ive ever lived in.
Hello Dacy, Thank you for taking the time to provide a bit of feedback regarding your time with us. I am so sorry to hear that you are having an experience of this nature and can understand your frustration. If you are still experiencing issues, please do not hesitate to connect with Wendee in our Customer Service department at 855.411.9343 or via email at firstname.lastname@example.org at your earliest opportunity. Kind regards, Kristie - Weidner Customer Service
Any issues I've had have been noted and or fixed|Recommended: YesLiving here is like living in a small, quiet community. My unit is further in the back, away from the street traffic noise..My unit has a beautiful backyard and I enjoy the option of being able to do my own landscaping. Although there are specific things I would like to see replaced, I understand there is a budget to be met. The maintenance crew are wonderful and I appreciate their response time to fix even small issues. I believe in making a home , not just living in a house . Having other tenants remark on how wonderful my yard looks, gives me pride and that pride makes me feel like I am home .
Hello Debbie, Thanks for providing your feedback and for giving us the opportunity to improve! We value your residency along with your choice to call Ventana Apartments, your home! Kind regards, Kristie - Weidner Customer Service
Solid value and responsive staff|Recommended: YesI would tell them the maintenance staff and administration is helpful. Matters are responded to quickly. I would also tell them that it's more affordable than housing in downtown/Nutana areas for those willing to commute. The neighbourhood, while not great, is significantly better than neighbouring Confederation which in my opinion adds to the value you're given for the monthly rent prices. Being pet friendly is also a huge bonus in a city where virtually all other rental companies won't consider pets, even small cats [despite these other rental companies having a reputation for bed bugs whereas Ventana does not carry this reputation] If they were allergic to cigarette smoke or sensitive to strong smells I would suggest them to look elsewhere as the older building does a fairly unremarkable job of keeping scents out of the hallway. I also would suggest that they should have a small vehicle as parking spaces are very cramped, though certainly plentiful. Overall I'd recommend it.