Hello Arpita, Thank you for posting along with your recommendation for the Desert Horizon community! Take care, Kristie - Weidner Customer Service
Umm trippn|Recommended: NoMy rent was due on the 1st i still got a late fee makes no scense
Hello Renard, Thank you for posting and my apologies for any confusion. I did review your ledger and no late fee is showing for July so I am glad to see that is no longer an issue. We value your choice to make your home here with us for a period fo time and wish you well moving forward. Kind regards, Kristie - Weidner Customer Service
Nice Place|Recommended: YesIt's nice.
Good experience to stay in DesertHorizn|Recommended: YesIn terms of overall maintanence, Desert Horizon is good
Office staff difficult to reach since new management |Recommended: YesSo far, the ability to contact the office via phone since going under new management has been practically impossible. Also, the resident portal isn't as accurate and well maintained as it was before.
Good|Recommended: YesI would say there are not a lot of young people and people keep to themselves, but it's safe and the pool is never busy
This property is very well situated with the amount of trees around. I an happy here|Recommended: YesIt's very nice. I enjoy my space here
The property is nice and kept clean.|Recommended: YesThe staff are really nice, friendly and helpful especially Dee, she has carried packages out for me, because I have some health problems. The maintenance, crew always fix the problem and clean up after they are done. I love staying here, hopefully I can continue to stay if the rent does not go up too much, as I am on a fixed income.
My reveiw|Recommended: YesI like living here so far, I wish there was more uncovered parking my last place had a lot and that was really nice for my fiance to find parking and for friends and family that are coming over. Another thing I've noticed is that when I pay rent I will pay the exact amount it says online or even when I am told over the phone and it will still say I have a balance of a few cents. Last time was .21 and this time .32. They always tell me they will just roll it over to next month but I am just confused why there would be anything left over if I am paying the amount all way to the penny that I see online or am told. I haven't gotten an actual answer for the reason why this happens so from now on I will be adding 1 dollar to every rent check.
Hello Lauren, Thanks so much for taking the time to provide feedback of your residential experience at Desert Horizon. We have just acquired ownership of this community and we welcome hearing from our valued residents to know what matters to them, so that we can work toward improvement. Please know that we value your feedback along with your choice to continue to make your home with us here at Desert Horizon. Kind regards, Kristie - Weidner Customer Service
Nice place too live and nice staff response|Recommended: YesVery good locality and nice maintenance. Good response from Staff
Nice place to live |Recommended: YesI have no complain but wish there was a playground to many kids in this apartment complex. it would be great
Hello Aneudi, Thank you for posting along with your suggestion and recommendation - I appreciate hearing from you! Kind regards, Kristie - Weidner Customer Service
It's an average property, at best.|Recommended: NoLiving here is fine. Just another apartment complex. Our parking, couldn't be better, right on the street. The windows suck, paper thin. So the air conditioner is ALWAYS on, in the summer. We don't even put the heat on in the winter, it just escapes right away, so that would be on ALL the time too. As far as BBQ's, they're not very well kept, hard to find, not one east of 58th street.
Hello Brendan, Thank you for posting feedback of your experience. We have just acquired ownership of Desert Horizon Apartment Homes and we are investing long term to improve the experience of living in a Weidner community for our residents. If you have interest in discussing your experience in further detail, please do not hesitate to contact Wendee in our Customer Service department at 855.411.9343 or via email at email@example.com at your earliest opportunity. Kind regards, Kristie - Customer Service
This is a clean calm community with prompt maintenance.|Recommended: YesThis is a great place to live. Clean calm community. Prompt maintenance. Would recommend it to others.
Almost a year |Recommended: Yeswe've been living here for almost a year , I dont really have a lot to complain about, but since they're asking what I would tell people who wants to move here , I'd tell them that it has been a pretty good experience , there certain things I wish could be done , like getting your parking spot close to your apartment not on the other side of the building , my parking spot isn't really that far , but I know people that have to park kind of far from where they live . that there was some kind of way to make sure people actually pick up after their dog , I know I do . but a lot of time I find gifts close to my apartment , i know there isn't a way to make anyone do that is not like they can monitor everyone but that would be nice . the staff is really helpful and nice , wish there was a way for you to pay for the water you use not the whole building but thats the way they set it up nothing you can do . overall I would recommend it .
It meets my expectations|Recommended: YesDH is a wonderful place to move w.r.t its location, amenities and connectivity. The community has been doing a good job in terms of meeting the expectations of its residents. it would be great if we promote more greenery planting trees apart from the usual fillers type, promoting cycling within the campus, i.e, provide cycles at a nominal price per month, award residents who consume less electricity, water etc . all the best to the new management.