Dear Anonymous, This is Wendee from WAH Customer Service. Thank you for letting us know about your concerns. I'd love to speak with you so I can learn what we can do better in the future to better assist you. You can reach me directly at firstname.lastname@example.org. Thanks, Wendee
Nice exterior, great staff/management, and spacious apartment!|Recommended: YesI would tell them that it's a great apartment to live. My only complaint now is interior being old but everything else is excellent. Staff is always nice/helpful too.
Hi Kazumi, this is Wendee from Weidner. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee
Location and view are great, prices are meh.|Recommended: YesGood location, reasonably priced, units are quite dated, build quality is mediocre at best. Property management does a good job of keeping up on maintenance, but the paint job and trim are terrible. Good place to call home, but I wouldn't call home about it. There are a LOT of people here and a LOT of dogs - so if you like space and not feeling like you're basically stepping over other people, good luck. Parking is next to impossible on the street so you'll have to rent a space and they're aware of that, so parking spaces are priced accordingly, despite being barely wide enough to squeeze a compact car in to.
Hi David, this is Wendee from WAH Customer Service. Thank you for letting us know about your concerns and giving us the opportunity to improve.
Awesome|Recommended: YesIts a pleasure to live in a safe residential apartment complex. The Overlook at Magnolia is kept clean and the staff is very professional.
Hi Lisa, this is Wendee from Weidner. So glad to hear you love your community, we think they're pretty terrific too! I'll be sure they get a copy of your review and your kind words for them. Thanks! Wendee
Pretty good over all.|Recommended: YesWe like living here and have been very impressed with both the service and the continuing improvements to the apartments.
Hi Kelly, this is Wendee from Weidner. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Wendee
Nice place to live, with management that doesn't fillow through with much. |Recommended: YesI love my apartment, I love my view, the price is very fair, and the maintenance staff is very friendly, but the management is horrible with getting things done in a timely fashion or at all. I've waited three months for a leaky sink to be fixed, days before I've called back about something that they'd "call me right back about". I've called back to be told that "yesterday was his last day here" and that apparently my inquiry was just dropped in the shuffle of management moving in and out of the office. There are things that we're waiting on since we moved in over six months ago... DON'T expect anything to get done in a timely fashion and DO expect to have to call them a handful of times to get anything done.
Hi Jeanena, this is Wendee from WAH Customer Service. Thank you for letting us know about your concerns and giving us the opportunity to improve. May I contact you directly about the issues you noted? For your convenience, you can also reach me directly at email@example.com. Wendee
Great place to live!|Recommended: YesIt is quiet, roomy, I enjoy living here. The staff is really nice and friendly and helpful.
It is usually quiet and comfortable|Recommended: Yesit is nice
Laid back, mostly. Lots of dogs, and very dog friendly. Dependable maintenance and friendly staff. |Recommended: YesI tell them that we have been satisfied. It is a different community than the rich house owning Magnolia dwellers. There are lots of other dog lovers and the buildings keep improving. It is in close proximity to central bus routes and the view is great depending on the building and floor you live in/on.
Great|Recommended: YesAwesome. Attentive employees, clean building, spacious and clean apartments. Happy living at the Overlook.
Its great!|Recommended: YesGrounds and common areas are always well maintained and clean. Office staff is extremely friendly and accommodating. Quiet and comfortable.
Good experience overall, some improvements suggested|Recommended: YesNice view, nice employees. Not enough dog waste stations, some tenants let their dogs off-leash or don't pick up after their dogs. Relatively quiet.
It has been a pleasure living in this community.|Recommended: YesI have lived in many apartment buildings, complexes, etc but there is a real sense of community here.
Nice location. Needs some amenities|Recommended: YesAside from the lack of laundry facilities -- which you'd know about beforehand -- I have few complaints. Landscaping and other maintenance noise is liable to occur during the day.
Nice apartments, nice location, rude inconsiderate residents|Recommended: YesReally like the apartments and the view. The balconies are great and the price is very good for what you get. The biggest problem is that you can hear everything the upstairs neighbor is doing all the time, which is partially due to squeaky floors and not enough insulation. But if your upstairs neighbor is a stomper who likes to have dance parties at 1 a.m. (like ours is) it can go from annoying to almost unlivable at times. Construction was an enormous pain, but the place looks great now. Balcony railings feel a little wobbly and definitely not safe to lean on.