Mice are a big problem right not sure if it is a priority to rid the property of same.|Recommended: NoThe blowers being used every Wednesday morning are a nuisance because they begin at 7 30 am or before. The people who are using them need to understand that the entry door to apartments isn't always the best fitting so it blows leaves under the door into my apartment. It was almost a month before management understood that I had mice inside my apartment even though I notified them immediately upon seeing them. Management has no compassion for those that may have to move before their lease is up and will not work through anything with them. Even though I am in my 16th month of renting here management will not work with me on their demand to collect every cent they can because I am moving before the end of the 18th month. You can send the final bill to my forwarding address and I will pay same but I must say that if asked by anyone I will tell them to be very aware of this. And now, after being here for awhile you want to come in and analyze the vent system. Please. When I went to the office to ask for filters the maintenance gave me a single filter that was 20 X 20 which fit half of the return air grate. I bought my own and still had to settle for ones that were too small for the opening.
Hi there Johnny, Thanks so much for taking the time to provide feedback of your residency with us. I am so sorry if there was any confusion regarding the early termination fee (it is listed out in your signed lease agreement and added as a courtesy for instances such as yours as when you sign, you willingly agree to be rent responsible until the end of the lease term). I am glad to hear that the on-site team did try to work with you months in advance and offered to set up a payment plan for you. If the fee has not yet been paid, I do suggest connecting with the onsite team to make a payment before the debt is sent to collections. Thank you for mentioning specifics so that we are aware of areas in which we can focus for improvement. Kind regards, Kristie - Weidner Customer Service
It's a great place to live. Really enjoy being here. |Recommended: YesIt's great Parking is really limited but the grounds keepers do great and it's a safe neighborhood to live in.
Hello Dianne, Thanks so much for your feedback - I am glad to hear that the grounds are well kept and that you are enjoying the neighborhood. Take care, Kristie - Weidner Customer Service
Awesome |Recommended: YesI have been really happy living here. They offer so much. It truly is worth every penny to live here.
Hi there Jouslyn, We love hearing that you are happy at The Retreat at Speedway community and we welcome you home! Kind regards, Kristie - Weidner Customer Service
Five year resident |Recommended: YesProblems are infrequent. The management does solve problems with residents in an agreeable way.
Hello Suzanne, We value hearing your feedback and knowing that you are having a positive Customer Service experience with the on-site teams at The Retreat at Speedway community. Take care, Kristie - Weidner Customer Service
Struggle to find parking for both residents.|Recommended: NoOverpriced, and quality does not represent the price.
Hello Stephen, Thank you for taking the time to provide us with some feedback. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. If you have interest in elaborating on your post so that we can work toward improvement, please do not hesitate to connect with our Customer Service department at 855.411.9343 or via email at firstname.lastname@example.org at your earliest opportunity. Kind regards, Kristie - Weidner Customer Service
Nice|Recommended: YesQuiet, nice
Hello Patrick, Thank you for the recommendation and I am happy to hear that you are having a positive experience at The Retreat at Speedway community - welcome home! Take care, Kristie - Weidner Customer Service
Very nice Apartments|Recommended: YesI have been very happy with my apartment. The only gripe I have is that there is not enough visitor parking and uncovered parking.
Hi there Jason, Thank you for taking the time to post. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. Please know that we value hearing your feedback along with your choice to make your home with us here at The Retreat at Speedway community. Kind regards, Kristie - Weidner Customer Service
The property is great|Recommended: YesThe Retreat at Speedway has been great. The staff are very helpful and welcoming, and the property is in good shape. You can' barely hear your neighbors and the apartments are very cozy and homey. I moved from New York and had no way of seeing the property before signing a lease and the staff were incredibly helpful making it a stress free process and insured I would feel right at home when I arrived.
Hello Samantha, I am so glad to hear that the staff has created a welcoming atmosphere and that you are enjoying your new home after relocating from New York - definitely a different sort of winter - yes? Thanks for your feedback and for choosing to make your home at The Retreat at Speedway community. Take good care, Kristie -Weidner Customer Service
The Retreat at Speedway|Recommended: YesOverall grounds of community are well kept, the layout and design of the apartments is clean and contemporary.
Hello Desiree, We appreciate hearing from you and thank you for your recommendation of The Retreat at Speedway community. Kind regards, Kristie - Weidner Customer Service
Apartment 5207|Recommended: NoOther than the lack of parking space close to my apartment which I wish I had since I'm 8 months pregnant, and the noise that we hear day and night from neighbors getting their mail, which I would have picked a different apartment location, and the high water bill for such a miniature space, the staff is great.
Hello Gabriela, We appreciate hearing from you and thank you for providing feedback of your residency with us online. It is great to know that you are having a positive customer service experience with the on-site team and please know that we value your choice to make your home here with us at The Retreat at Speedway community. Kind regards, Kristie - Weidner Customer Service
Review|Recommended: NoNever deal with Sara when handling anything. She's really rude unprofessional. The property is good although neighbors are easily heard. The bad part is parking. There's never any.
Hello Tiffany, My apologies if you have had an encounter that was not top notch as that is certainly not our intent. We read all of the online reviews with the goal of providing the best customer service possible for our residents. If you have interest in discussing your experience in further detail, please do not hesitate to connect with our Customer Service department at 855.411.9343 or via email at email@example.com at your earliest opportunity. Kind regards, Kristie - Weidner Customer Service
Very good for the price|Recommended: YesThe parking is a little tight but I guess you could say that about almost all apartment homes. Staff is friendly and helpful. Overall a good experience
Hi there Richard, Great to hear that you feel you are getting a very good value for your home and having an overall positive experience. Thank you for posting and for choosing to make your home here with us at the Retreat at Speedway community. Kind regards, Kristie - Weidner Customer Service
Good place to live in|Recommended: YesOffice staff are very friendly and professional. Maintenance happens on time, sometime follow up is required but nothing is delayed.
Hello Nishith, I'm Kristie from the Customer Service department and I am glad to hear that you have had a positive experience regarding maintenance requests and we thank you for taking the time to post your feedback online. Take care, Kristie - Weidner Customer Service
My Review|Recommended: YesGreat Place to Live
Thanks for taking the time to post your feedback online Delona - we appreciate the 5 star rating along with your recommendation! Kind regards, Kristie - Weidner Customer Service
I like it here|Recommended: YesI like living here because it's quiet, safe and all the staff members are nice and very helpful I like that every unit has its own washer and dryer machines for my convenience. I like that it is near to many stores. One thing I do not like about living here is that it is a little expensive, and considerably far from campus. Otherwise, it is perfect and I wish if I was able to stay here a little longer.