Great location, safe, quiet|Recommended: YesThe location is perfect. It's right near the mall and highway. Everything you would need is a 3 minute drive away. The staff is very helpful and prompt with their solutions.
Luxury apartment at an affordable rate |Recommended: YesI love this apartment It's spacious and very modern. My husband and I love the large patio and the walk in closet is awesome. Maintenance is great too For our first home together we couldn't have picked a better apartment. Our only complaint is that there is limited parking in the evening when we come home from work.
Hi Janae, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
Great apts |Recommended: YesI love it there
Adequate living space|Recommended: YesIt's nice. It's well kept and the staff is friendly every time we pick up a package. The only time we hear neighbors is when they are playing badminton occasionally early in the morning or when there is a gathering. Otherwise its cozy and does the trick.
NEEDS WORK|Recommended: NoWhen the trash trucks come they leave garbage everywhere and it smells. When maintenance does painting it is usually sub-par...getting on baseboards, trim, receptacle plates, etc.
Great apartment |Recommended: YesThey have always helped me. Whatever it was.
Going Downhill Fast|Recommended: NoAs my rent has gone up the community has declined. The “limited access” gates have been broken for more than 45 days this time . My son‘s car was broken into when he came to visit. From 2am to 3am there are cars squealing their tires. There’s a new group of tenants that do not understand common courtesy . Standing outside carrying on with friends and unleashed, barking dogs after 11pm. Need I go on
Carpet replacement|Recommended: NoTell your residents they have to pay for carpet replacement when they vacate. Paying to replace your carpet is your responsibility - not the lessee's responsibility.
Great Apartments, and well Kept |Recommended: YesGreat Apartments and very well kept. Pretty quite place to leave especially at night. Only issue i have is the carport parking. When i owned a space you would find a car in your space every other month, which i believe is due to the lack of signs at multiple carports. Also ti seems a lot of guest of tenants just take advantage of the apartments parking in carports that are hard to monitor. Apartment staff is great about placing a sticker on the vehicle, for parking in the carport. However that is still a day you lose your spot, and i notice most violators will return back to the carport after a couple of weeks of receiving a sticker.
1st Apartment Experience-For the amount I pay, it is decent. |Recommended: YesI am fairly satisfied with my apartment complex. The maintenance company is far superior They have a quick response to work orders and does a great job on the upkeep. I do not have an issue with the noise of neighbors. Sometimes, parking can be limited, but I am able to find a spot not too far away from my building. There are two issues I do not approve. Sometimes, the main gates are not closed allowing outsiders to freely enter the apartment complexes. Also, I do not like the only option to pay rent is electronically. So, I have to pay an additional 6.00 towards rent every month. When my lease is up, I will move to a different complex. Which provides money orders as an option, a surrounding gated community, and larger spacing for a lower price.
It's nice and feels safe|Recommended: YesI enjoy living here. My only complaint is that my upstairs neighbors are incredibly loud.
Villas on Memorial |Recommended: YesThese are a very nice place to be. The staff is excellent. Some of the residents are long term residents. That speaks volumes in my opinion.
Hi Marvin, Thank you so much for your feedback and 5 star rating! We are thrilled to hear about the "excellent" service you are receiving from our on-site staff. Thank you for choosing Villas on Memorial to be your home and hope you become one of our long term residents as well! Best regards, Weidner Customer Service
Very Quiet and Nice Place to Live|Recommended: YesThis place is very quiet and pretty. The buildings are a little older but very nice. Maintenance is usually pretty fast. The staff is generally polite and friendly, however they aren't always fast at responding to inquiries. I would definitely recommend living here.
Hi Autumn, we appreciate hearing from our residents and getting feedback! I'm glad you are enjoying your home, I will pass the items you noted along for improvement. Thank you for giving us the opportunity to improve, and letting us know about your concerns. Best, Weidner Customer Service
Love it here. Safe. Friendly neighbors. Well kept. Quiet.|Recommended: YesI would say it's a good experience. I like the community, and it feels very homey as opposed to many versions of apartment living.
Hi Lindsay, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen
Everything is great except for maintenance. Very rude employees. |Recommended: YesI always tell everyone I know that I love living here and even recommend it.
Hi Amber, we appreciate hearing from our residents and getting feedback! Thank you for giving us the opportunity to improve, and letting us know about your concerns. If you have interest in discussing your experience in further detail, please do not hesitate to connect with our Customer Service department at 855.411.9343 or via email at firstname.lastname@example.org at your earliest opportunity. Best, Weidner Customer Service