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faq

Answers to
Common Questions

General Renting Inquiries

It’s always best to discuss with a specific community what their rental requirements are. Each of our communities will provide a list of their particular rental qualifications that applicants must view and acknowledge when they apply. Generally, we may review an applicant’s rent-to-income ratio, rental history, credit history, criminal background check, and request income verification.

Pets are allowed in most Weidner communities. Some breed restrictions apply, and these vary between communities. Each community’s pet policy is outlined on the Amenities page of their website. For additional information, we encourage you to visit our Renting with Pets web page to find more information about welcoming a furry friend into a pet-friendly community!

As long as there is availability and you are in good standing with your current lease agreement, yes! There can be notice requirements or fees when transferring apartments that depend on your current lease agreement, so make sure to speak with your leasing office to get specific information.

We offer various lease terms that typically range between 3 months to 12+ months. Available lease terms depend on the community’s current availability and are subject to change.

Rental rates are subject to change in response to market conditions. Rental rates can change daily and for the most accurate and up-to-date pricing, check our community websites.

Common Customer Questions

Requesting maintenance assistance is easy! Simply log into your resident portal from any device to submit a service request. This process ensures that our maintenance teams receive your message as soon as possible to deliver timely service. Depending on your request, our staff may reach out to you directly for more information.

We’re here for you! If you have a maintenance emergency, call your main leasing office number, listen to the prompts, and select the number associated with emergency maintenance concerns. You will be connected to a person who will assist you further.

Visit this link to find your community’s phone number: https://www.weidner.com/searchlisting.aspx.

Absolutely! Filling out a resident application online is the fastest and most effective way to apply for a Weidner apartment. All you need to do is navigate to the specific community website where you would like to apply and follow the prompts.

We require every Weidner resident to have a renter’s insurance policy. Most insurance companies that offer car insurance offer bundle packages that include renter’s insurance. Your leasing team can also assist you in signing up for renter’s insurance. We encourage you to contact your leasing team to learn the specific details that your renter’s insurance policy should include.

Notice requirements vary and depend on what state or province you reside in, so be sure to ask your leasing team or reference your lease agreement to learn your community’s requirements. We offer lease break options if a resident needs to vacate their apartment early. These requirements also vary and usually entail a notice requirement and a fee.

Utilities are not typically included in the rent, but some utilities, even if you are sent a paper bill, are available to view on your ledger and will be paid to your community. You can view your ledger anytime through your resident portal or by asking your leasing office for a copy.

Your security deposit is refundable at move-out. Sometimes there will be move-in fees and move-in deposits. Anything labeled as a fee is non-refundable, and anything labeled as a deposit is refundable.

General Questions About Weidner Apartment Homes

Resident Events are important to us at Weidner, and we offer several virtual and in-person events. Check out our Events web page to view our most recent virtual event schedule, and check with your leasing office to learn about your community’s upcoming in-person events!

Visit our Careers web page to view our career opportunities and open positions!

At Weidner, we use environmentally-friendly practices, products, and services in our communities. Visit our Sustainable Living web page to learn more about our Sustainable Living policy!