Weidner Embraces the Future of Paperless

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The future is relentless in its quest for change; and when that change is undeniably good, then the next logical step becomes about managing the transition from old to new, or antiquated to current. At Weidner Apartment Homes, we’re introducing our communities to the future of going paperless! Ahhhhh… That might be the sound of trees exhaling, or Weidner employees breathing a sigh of relief, as soon, they’ll no longer have to count stacks of checks and enter resident data manually in to the computer. By committing to going paperless, we can transition to electronic applications, leases, rental payments, and equally as impressive: “go green.” How the Benefits Outweigh the Hurdles As with any change, there may be a few glitches, but we don’t anticipate those to be of any great alarm or inconvenience to our residents. The apartment industry as a whole and major businesses worldwide have embraced automated transactions and record-keeping for some time now. Moving rental payments, community and inspection notices, and service requests to an online format helps to decrease the risk of fraud and employee error, thus increasing the resources of each property in time and money. By automating rental payments, one property management software company reported their clients experienced an “average 50% decrease in delinquencies and a 65% decrease in the time staff members spend manually processing those payments.” With those kind of numbers, the future does beckon, and it beckons with common sense. Now, prospective residents can fill out their application online, and the leasing professional can spend more quality time focused on the needs and preferences of that resident, instead of hyper-focused on completing each application box with precision and accuracy. Previously, extensive time was spent on making sure the leasing application was complete; now that time can be better spent on sharing valuable information about fun neighborhood hot spots like farmers markets, trendy cafes, or local favorite parks and trails. Leasing professionals have a unique advantage of knowing what makes up a community, but often times, they are too weighed down by paperwork to impart this knowledge to the new resident. Automation is a Resource in Emergencies Automating residential leasing documents in a secured and protected digital format is also a treasured resource during emergencies such as natural disasters. In the old way of managing records, residents’ information was secured in a locked filing cabinet or safe, but if there was a flood or fire, or employees were not available to search those important files, family members might have to wait hours to be notified of a resident’s status during an emergency. With an automated system, Weidner staff have the advantage of utilizing mobile devices to keep family informed in real-time, as crisis are resolved. “Going Green” is a phrase commonly heard at most businesses these days, and Weidner Apartment Homes is no exception. But green initiatives are more than just a concept; they are a way of thinking that must be embedded in our everyday operations in order to manifest in to reality. Going paperless is just one more way we can walk our talk to “go green” at Weidner communities. Rest assured that the Weidner staff will be properly trained and provided with all the tools necessary to facilitate this paperless transition seamlessly in our communities, so that our residents are not unduly inconvenienced. Automating rent payments, and other important property management documentation is intended to increase efficiency, giving our leasing consultants more time to spend on ensuring quality living for our most prized asset: our residents. Looks like the future has arrived, right on time at Weidner Apartment Homes. “What matters to you, matters to us.

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